TrustRadius Insights for Foxit eSign are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Use Interface: Users have consistently praised the easy-to-use interface of Foxit eSign. Many reviewers have stated that the software's user interface is intuitive and does not require a steep learning curve. Numerous users found it quick and easy to prepare documents for signature and gather the required information.
Customizable Branding Options: Several users have appreciated the ability to customize documents in Foxit eSign, including adding their own branding elements such as logos. This feature has been seen as valuable, allowing businesses to maintain consistent branding throughout their documents.
Responsive Customer Support: The customer support team of Foxit eSign has received high praise from multiple users. Reviewers describe the support staff as responsive, helpful, and quick to resolve any technical issues that arise. Users feel supported and valued by the customer service representatives who understand and address their needs effectively.
I use it to mark documents before I flatten them to make sure they are not used for construction if I have not finalized them. I also use it to mark the documents for review because lots of times they get mixed up and get in the wrong hands. I will also pit my signature on there so people know who creates and flattened the document.
Pros
It is very easy to improve signatures and stamps.
It is easy to apply signatures.
You can store multiple signatures and stamps.
Cons
It is hard to create stamps to look exactly how you need them in Foxit. It is easier to make them elsewhere and import.
Likelihood to Recommend
I like it to stamp and sign documents. It is very easy to use and apply. It is a little hard to create specific stamps in Foxit but very easy to import it stamps and signatures are saved. If someone is looking for a quick simple solution I would highly recommend this.
We use this tool regularly and have found it easy to use and navigate. The tool is great for the price and we have not had problems creating and sending templates. The customer support has been quick to respond as well. The only downside was not being able to add users within the tool but having to email customer support to do so (if it required additional billing). However, they usually responded within 24 hours which is great so that was not a huge downside.
Pros
Template creation
Reminders sent
Saving emails for ease of future use
Cons
being able to add billed users in the tool
Likelihood to Recommend
The tool is great for a low cost option of eSign needs. It is not as professional looking UI as some name brands in the space but we don't need a tool like this every day making this a great fit for us.
VU
Verified User
Administrator in Finance and Accounting (51-200 employees)
eSign Genie is being used for us to have contracts and forms filled out by our clients. It is helping us by moving from printing and scanning constantly to being able to use the power of the internet to streamline the processes of contract creation and signing. With the features available it helps us move along contract signing and completion much faster than we previously were able to.
Pros
Customer Service
Template creation
Ease of use
On boarding training
Cons
Making the billing section a little more clean
Likelihood to Recommend
Dealing with contracts and other forms is where eSign Genie is very beneficial to a business. If you deal with any kind of documents that needs to be filled out by clients then this service is perfect for you. Anything you need to send to have filled out and double-checked can be done here. With easy to create workflows it should work well in almost any business.
When Covid started and my psychotherapy private practice abruptly switched to telehealth only, I found that I needed an online option that clients could use to complete and legally sign my practice paperwork, including my mandatory disclosure statement, telehealth agreement, consent to treatment, financial agreement, and release of information documents. I did a lot of searching on google and read a lot of reviews of different sites offering electronic signature capabilities. I really didn't want to try to deal with a professional version of Adobe ACrobat because I find their prices offensive and their technology not easy to use or straightforward to understand. I needed a platform that would meet confidentiality requirements for mental health practice and would conform not only to the Health Information Privacy and Portability regulations, but also the mental health statute privacy regulations for the state in which my business is. I also needed a platform that allowed users to provide electronic signatures that were official and legally binding since some of my documents absolutely require this degree of formality. It took quite a while to locate a service that met all of my many needs for an electronic signature platform and would do so for an affordable price. I found some platforms that looked great but were obviously set up to service a large health care organization that had a much much larger volume of clients served than my one-person private psychotherapy practice. It wasn't easy to find a platform that had the advanced features that I needed, but could be reasonably scaled for a very low volume of use and was priced accordingly. E sign genie seemed to meet all of my requirements and getting my documents uploaded and ready to send to clients was relatively straightforward and intuitive to use. I did have a bit of trouble figuring out if the document feature or the template feature was the best fit for what I needed, and that was eventually resolved with some trial and error and by reaching out to their customer service at e sign genie (the folks working customer service at e sign genie were quite prompt and thorough in their responses when I contacted them). I ultimately determined that the template format was best suited to my needs. I did find it frustrating that once my word or pdf doc was uploaded into e sign genie, that I was no longer able to edit it because sometimes it was not until I uploaded it that I realized that I wanted to change the formatting or spacing in some way to accommodate the fill-in fields and checkboxes etc in the best and most visually appealing way possible. It would have been great to be able to edit the original document, as well as the e sign genie, fill in boxes all in one place, rather than having to go back to the document original, add an extra line of spacing or move a column over a few spots, then have to re-upload the whole document and start from scratch with adding the fill-in boxes and checkboxes, etc, but once I got things up and running it has been smooth sailing!
Pros
Ease
Convenience
Eco friendly
Cons
more editable documents after uploading
Likelihood to Recommend
Not sure, cannot really make recommendations for other people and their businesses. I know there is a great variety of types of businesses that use e sign genie. I don't know what kind of use or business it would not be suited to? I know that it works well for my business, which needs confidentiality and a legally binding signature and to not cost a whole ton of $ bc volume of use is relatively low (a few x per month)
I'm not a big studio. I'm just a little indie video director. I've used eSign Genie for talent release forms and payment docs. I do everything pretty much myself as far as video creation - from writing to directing, editing, VFX, sound design/editing, and promotion. I'm currently trying to relaunch my site with a much-expanded library of entertaining video content. But there's been a long-term obstacle, namely collecting any remaining uncollected signatures and talent release forms from those who've participated in my projects over the past decade. eSign Genie, as a digital signature system, allows me to send out talent release forms and payment agreements to past actors and have them signed in a way that's legally valid, without actually needing to meet those people again in person. That's great for getting those agreements signed, as the people involved are now all over the country. People move from job to job a lot and with eSign Genie, I'm able to continue the process of collecting signatures from a long list of people, using my own customized forms and fields, in a way that is intuitive and just works. Plus the service is reasonably priced, which for me is critical as I'm always on a limited budget! So, in short, I appreciate eSign Genie as a service that, for me, just works well. Due to these affordable electronic signatures, I'm now optimistic that a large volume of my work over the past 15+ years will finally be heading online without major legal barriers or risks.
Pros
The pricing is affordable.
Form creation and customization. It's pretty user-friendly.
It's fundamentally useful as a way to collect electronic signatures.
Cons
There's not a lot to gripe about, as their service is functional as is. However, maybe they could polish some of their UI a bit more.
Also, their form creation's super flexible, but that also means it's possible to build entirely contradictory form combinations. I admit I did that at one point, although it was totally my fault for not thinking the fields through clearly.
The price is good but still could go lower. Not really a complaint though, as they remain cheaper than almost every alternative out there.
Likelihood to Recommend
eSign Genie is useful and quite solid for one thing, collecting digital signatures for legal records purposes. That's the entire point of the service. I can't come up with much else to say as the intended use case is pretty straightforward here. The service is very good at what it aims to do and not good at anything else it isn't trying to do.
Our administration uses eSign Genie to reduce the friction for clients signing new and renewal contracts as well as to simplify the process of receiving waivers at the appropriate time.
Pros
Simple to customize
User friendly software
Easy for clients to use
Cons
Our company hasn't found any hard to use features
Likelihood to Recommend
We find eSign Genie to be most appropriate for our new clients to send in their liability waiver ahead of the consultation as well as for our out of town members to sign contracts and our current clients to sign renewal contracts. If we can get things done electronically, it speeds up the process and keeps people from having to make an extra trip in just to sign a paper.
eSign Genie is being used at our organization to manage critical documents and easily obtain necessary electronic signatures. This has been a game-changer for us in terms of compliance and document tracking. It is easy to use yet has all the robust features we need at a price that fits our organization's budget requirements.
Pros
Easily obtain signatures across several departments
Ability to easily maintain document compliance
Secure portal for document storage with ease of access and document location
Simple document integration and company branding ability
Cons
It would be nice to have more customizeable email notifications based on recipient
Likelihood to Recommend
eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
I use [eSign Genie] in my Notary business for tasks not related directly with real estate loan signings. It is being sent to the signers and title companies to verify Covid 19 status. It saves some time from having the signer from completing another form in one session and the digital version is easier to distribute to multiple parties.
Pros
Customer Support
Meeting regulatory compliance
Has features for more complicated signers
Cons
User Flows
Task Analysis
Information architecture
Likelihood to Recommend
[eSign Genie is well suited] if you have a signers phone number BUT not email address. For regulatory compliance. For multiple templates that need form fields done quickly.
eSign Genie makes it simple and efficient to coordinate the signing of all our important documents.
Pros
Efficient
Quick
Easy
Cons
None that we have found yet!
Likelihood to Recommend
[eSign Genies is well suited for getting] signatures on documents[.] [We use it] to get signatures quickly and easily and [it makes] our office more efficient.
