Great customer support and regulatory compliance.
August 24, 2021

Great customer support and regulatory compliance.

James Nutter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with eSign Genie

I use [eSign Genie] in my Notary business for tasks not related directly with real estate loan signings. It is being sent to the signers and title companies to verify Covid 19 status. It saves some time from having the signer from completing another form in one session and the digital version is easier to distribute to multiple parties.
  • Customer Support
  • Meeting regulatory compliance
  • Has features for more complicated signers
  • User Flows
  • Task Analysis
  • Information architecture
  • Multiple signers
  • Mobile signing
  • Enforcement options
  • Saves time
  • Distribution to multiple people
  • Confusing labels can increase time to complete tasks
[eSign Genie] is much easier to complete and modify forms and the customer support is great.

Do you think Foxit eSign delivers good value for the price?

Yes

Are you happy with Foxit eSign's feature set?

Yes

Did Foxit eSign live up to sales and marketing promises?

Yes

Did implementation of Foxit eSign go as expected?

No

Would you buy Foxit eSign again?

Yes

[eSign Genie is well suited] if you have a signers phone number BUT not email address. For regulatory compliance. For multiple templates that need form fields done quickly.