TrustRadius: an HG Insights company

Freshping (discontinued)

Score7.4 out of 10

5 Reviews and Ratings

What is Freshping (discontinued)?

Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

Read more details.

Categories & Use Cases

Who Buys & Uses Freshping (discontinued)

No-brainer for users of other Freshworks products

Pros

  • Easy to use
  • Easy to configure
  • Simple alerts

Cons

  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize

Return on Investment

  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it

Usability

Alternatives Considered

Uptime Infrastructure Monitor and PRTG Network Monitor

Other Software Used

Atom, Google Voice, Authy

Excellent and easy to use!

Pros

  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.

Cons

  • We have had some false positives, although it is not the only service which had this issue. They are not frequent, but they do happen.
  • The status page would be useful to be able to configure different languages (e.g.: Spanish).

Return on Investment

  • It's allowed us to respond fast to problems of the availability of our product.

Usability