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Frontline HCM (Aesop Online)

Score7.8 out of 10

22 Reviews and Ratings

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What is Frontline HCM (Aesop Online)?

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Frontline HCM (Aesop Online) has to offer, as determined by TrustRadius' reviewers.
Based on 22 ratings of Frontline HCM (Aesop Online)'s features
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Top Performing Features

  • Balance details

    Balance details is automatic updating of paid time-off balance to reflect time taken.

    Category average: 8

  • Candidate search

    Candidate search provides search capabilities for potential candidates based on attribute or other profile data.

    Category average: 8

  • Annual carry-forward and encashment

    Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.

    Category average: 8.2

Areas for Improvement

  • View company policy documentation

    Employees can review company handbook, and corporate policy documents.

    Category average: 8

  • Employee demographic data

    Administrators have the ability to enter detailed demographic data for each employee.

    Category average: 8.4

  • Employment history

    Employment history is the ability to track previous positions held.

    Category average: 8.2

Reviews

What users are saying about Frontline HCM (Aesop Online).
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Frontline is clearly at the front of the class

Incentivized
Aaron Ward
Programmer Analyst in Information Technology at Wicomico County Public Schools (1001-5000 employees employees)

Use Cases and Deployment Scope

Frontline Absence Management (formerly Aesop) is used by all of our teacher staff, classroom instructional assistants, nurses, and some contractual employees that are partnered one-on-one with special education students. Frontline Absence Management (formerly Aesop) is excellent in finding qualified substitutes via multiple avenues where substitutes can job shop (internet), jobulator (push notifications to subs phone), and make phone calls.

Pros

  • Intuitive/easy-to-use screens
  • Reporting capabilities
  • Customer service is excellent

Cons

  • Reporting--reports created by Frontline Absence Management (formerly Aesop) cannot be modified by our system admins

Most Important Features

  • Teacher/IA absence fulfillment
  • Ability to limit subs to only see/accept jobs they are qualified for
  • Integration with our ERP system

Return on Investment

  • Runs without much administrative management once configured
  • Easy to see job history and who was contacted to fill jobs
  • Only requires 1 HR administrative assistant approximately 45% of their time to manage roughly 300 substitutes

Alternatives Considered

PowerSchool eSchoolPLUS

Other Software Used

PowerSchool eSchoolPLUS, UKG Ready, Microsoft SQL Server

Usability

Frontline: Straightforward and Reliable.

Incentivized
Sam Carleton
Communications in Social Media at Azusa USD (501-1000 employees employees)

Use Cases and Deployment Scope

I use Frontline to help track upcoming absences and scheduling changes. Frontline helps manage when employees have days off by serving as a cohesive calendar from Human Resources to all employees at the organization. I also use Frontline to mark when I will be using vacation time, sick time, or other types of absences. This is then viewable to Human Resources and other administrators.

Pros

  • Absence management for administrators to view.
  • Scheduling for staff.
  • Viewable calendars for future planning.

Cons

  • No recurring schedules that can be added.
  • No integration with Google Calendar.

Most Important Features

  • Absence management.
  • Substitute reporting.
  • Accurate calendars.

Return on Investment

  • Frontline has made it easy to schedule substitutes, resulting in fewer vacancies during the school day.
  • Frontline keeps a balance of vacation and sick time, resulting in a more informed staff.
  • There have been very few complaints about time and absence management.

Other Software Used

Google Calendar, Blackboard Collaborate

Frontline Aesop - Does What You Need It To Do, But at a High Cost

Incentivized
Eric MelnyczenkoView profile
Director of Human Resources in Human Resources at Flossmoor School District 161 (201-500 employees employees)

Use Cases and Deployment Scope

We utilize Aesop for our employee attendance and substitute teacher tracking. Employees had their absences into the system and substitutes are contacted to fulfill those assignments. We also utilize the system to send out mass communications to our substitute teaching pool. We then integrate the data from Aesop into our HRIS/Business office software.

Pros

  • Employee absence tracking
  • Substitute teacher calling
  • Easy-to-use web interface

Cons

  • Reporting - WAY TOO cumbersome. I went through certification training on using the system and still have difficulty running reports.
  • Weird way of reporting when a substitute declines an assignment (Phone log shows call as "aborted")
  • No option to roll calendar over year to year

Most Important Features

  • Substitute teacher calling
  • Employee absence tracking

Return on Investment

  • Moved us away from a person doing all of the substitute calling
  • Allows employees to view their absence balances easily
  • Eliminates paper-based processes for time off requests

Frontline - Still one of the industry's best

Incentivized
Lisa Gonzales
Chief Business Officer in Information Technology at Mt Diablo Unified (1001-5000 employees employees)

Pros

  • Easy to use
  • Interfaces with our business system
  • Understandable interface

Cons

  • Nothing comes to mind

Most Important Features

  • Management of vacation/sick time
  • Specifics as to why employees are not at work
  • Ability to change fields, such as a new one we created for COVID related absences

Return on Investment

  • No negative impacts.
  • Positive is that it is user friendly, reliable, and has good customer service.

Other Software Used

Kissflow School Cloud, SchoolMessenger, Google Classroom, Palo Alto Networks Next-Generation Firewalls - PA Series, Zoom

Frontline: Change in Name, Not Reliability

Incentivized
Carly McPartlandView profile
1st Grade Teacher in Human Resources at Greater Latrobe School District (201-500 employees employees)

Pros

  • Provides coverage for employee absences.
  • Notifies teachers and administrators in changes in coverage.
  • Manages absence banks.
  • Tracks absences with or without needed substitutes.
  • Easy to use interface.

Cons

  • User support mainly through organization, not Aesop/Frontline.
  • Change in interface occurs without walk-through of new features to follow.
  • Account recovery can be challenging.

Return on Investment

  • Time saved managing employee absences.
  • No human interaction/intervention needed.
  • Absence balances automatically managed from year to year seamlessly.

Usability

Other Software Used

SplashLearn, Google Jamboard, Frontline Professional Growth