FunctionFox Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for FunctionFox are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customizable and Comprehensive Reporting: Many users appreciate that FunctionFox allows them to pull and customize a variety of reports for internal and external purposes, with some reviewers specifically mentioning the wide range of easy-to-generate reports. This feature is highly valued as it enables detailed tracking, analysis, and profitability assessment of clients and projects.

Flexible User Permissions: The ability to assign different levels of usage per user is seen as beneficial by users. This flexibility and customization allow administrators to control access and ensure that each team member has the appropriate level of permissions, making it easier to manage workflows within organizations.

Efficient Time Tracking: Users find the time tracking capabilities in FunctionFox helpful, particularly the option to track time either by exact time using a timer or by entering time in blocks. This flexibility caters to different preferences within organizations and ensures accurate recording of billable hours. Some reviewers also appreciate the ability to easily modify entries if necessary, providing control and accuracy in their time tracking.

Reviews

14 Reviews

Very User-Friendly

Rating: 8 out of 10

Incentivized

May 1, 2024

Use Cases and Deployment Scope

We switched to FunctionFox from our previous outdated and very frustrating time-tracking software. We love the functionality and super user-friendly aspects of FunctionFox for tracking time and Project management. This web-based application is very easy to use and jump right in with its intuitive design. The ability to track estimates, time, expenses, customize reports, and Invoices helps to save both time & money. The customer service is awesome as well. Very easy to work with & always a quick response when needing help with any aspect, including help with making customized reports. We have certain clients and projects where employees may have different rates and FunctionFox allows the ability to add as many variations as we need. They also have a way to alert the Project Managers when estimate spends are nearing certain milestones which is a great help with preventing projects from running over budget.

Pros

Time Tracking for Employees
Project Time Tracking
Invoicing
Intuitive Application
Custom Reports

Cons

Would like to have the ability to add more than one company logo for Invoices
Ability to track the estimate budget by just a number instead of having to add estimated hours for each employee

Likelihood to Recommend

Very helpful for companies that have employees in multiple locations or travel frequently because time can be entered from anywhere. Excellent customer service support. There used to be an App but it's no longer available...this would be helpful for users that travel frequently or are not in front of a computer all day.

Verified User

Administrator in Human Resources (11-50 employees)

Vetted Review

9 years of experience

Best choice for marketing agencies

Rating: 10 out of 10

November 4, 2021

Use Cases and Deployment Scope

We are a small marketing automation agency and every our employee is using FunctionFox. We don't have departments, but we are using almost every part of the software

Pros

timesheet management
CEO desktop view
project management
reports

Cons

Blog aka discussion about project should have task level too
Email reminders should be more clear
Blog can have access to customers so they can see certain discussions

Likelihood to Recommend

FunctionFox is perfect for agencies, their staff, and their contractors. Everybody can plan his own projects and tasks, easily measure time for these tasks aka making a timesheet. CEOs can easily see through the global situation and details of each client. Everything can be re-write so there is no fear that something will be incorrectly completed

Nebojsa Damjanovich

Digital Marketing Consultant in Marketing at Senpai Consulting Kft. (1-10 employees)

Vetted Review

1 year of experience

View profile

Best Project Manangement Software!

Rating: 9 out of 10

Incentivized

March 1, 2019

Use Cases and Deployment Scope

We use TimeFox for both our time tracking and project tracking. We are able to manage the status and tasks associated with each of our projects, as well as track time for each employee of our entire organization. It has been a very valuable tool.

Pros

Project Management.
Employee Time Tracking.
Task Management.

Cons

Searchability could be improved a bit.

Likelihood to Recommend

If your organization manages multiple projects (internally, not like a basecamp), and you need to assign tasks and track hours -- this is the software for you!

Travis Brown

Account Manager and Tactical Projects Leader in Marketing at Rokusek Design (1-10 employees)

Vetted Review

4 years of experience

View profile

Could be great with better UI and Reporting

Rating: 5 out of 10

Incentivized

December 12, 2018

Use Cases and Deployment Scope

FunctionFox was intended to be used by our whole organization - sales, marketing, accounts, finance, etc., as a way to track time across business functions, clients, and more. The system was meant to help make organizational decisions on where efficiencies could occur and potential billing opportunities may lie with current customers.

Pros

Can track multiple team members' time.
Can segment time spent by activity/function type.
Can report on time spent by activity/function type.

Cons

Segmenting. It is so difficult to always select which activity/team you are on, which is a big time suck.
It shouldn't take you a significant amount of time to log time, but it does.
There is still a lot of improvements that can be made on the reporting side and the overall UI. That could make this a more valuable, tool.

Likelihood to Recommend

If you are trying to track time across teams or functions, that is really what FunctionFox is designed for. I think this would work better for individual, smaller teams with similar tasks and activities, instead of for larger companies with more complex organizational operations. If you are just getting started with time tracking, this could be a good place to start.

Verified User

Manager in Marketing (51-200 employees)

Vetted Review

1 year of experience

FunctionFox was the perfect starting point for our business, where time is our work product

Rating: 8 out of 10

Incentivized

November 28, 2018

Use Cases and Deployment Scope

We use FunctionFox across our entire organization to track our time. As a service business (marketing agency), our time is our work product, so it's essential to keep accurate records. We started out with FunctionFox when we had just two people, so this was one of our first and most important paid applications that we added to support the business. Today we have grown to 7 users, and the system has effortlessly grown with us.

Pros

With only a couple clicks I can still easily pull reports by employee on a weekly basis which provide the information I need to run payroll.
I pull reports by client each month for our monthly client billings, which we have broken down by project so I can easily see how our time was spent on their account.
We set a budget for the approved number of hours we can apply to any one project for the month, and the system provides the project manager with a warning as the limit comes near. That function has been fantastic!
FunctionFox's Help Desk personnel are wonderful, providing an exceptionally personalized experience. They take their time, and will even schedule a call to go into greater depth, such as an entire account review just to ensure you're able to use all the product features to your company's best advantage. Our entire team jumped on a half hour call a couple months ago, and she answered ALL of our questions, including providing us with info on some features we hadn't realized even existed.

Cons

We've found it difficult to add new Clients since you need to manually add each of the different types of Projects and Tasks.
We have also had to customize it a bit to account for personnel who bill out at multiple different rates, depending on the type of project they're working on.
Unfortunately, FunctionFox doesn't currently integrate with QuickBooks, so our move to QBOnline last year means that we still need to manually type in hours and projects when creating a QBO invoice. Integration with QBO has ultimately turned out to be a "must have" feature for us as we've grown, so we'll be moving to T-Sheets in 2019. But I must admit, leaving FunctionFox has been a very difficult choice.

Likelihood to Recommend

FunctionFox seems particularly well suited for tracking time where there is one billing rate for each individual rather than the scenario where one person is billed out to clients at different rates. It would seem to be most appropriate for smaller organizations (< 10 people) since those with more people would certainly need the ability to have it integrate with QuickBooks. For the price though, it's great for those smaller companies. As we've grown, we've found other applications that are more expensive and more highly adapted to Marketing Agencies in particular. Plus, we now track our expenses directly in QuickBooks vs. using that FunctionFox feature (since the two don't integrate, there's no reason to track them in both places).

Verified User

C-Level Executive in Corporate (1-10 employees)

Vetted Review

5 years of experience

FunctionFox for Business Profitability

Rating: 8 out of 10

Incentivized

June 7, 2018

Use Cases and Deployment Scope

In our line of work, we bill our clients for the hours of work we do for them. It is very important to accurately track our time and our employees time so we can bill appropriately. Before using Function Fox we were leaving money on the table, which our clients loved, but ultimately won't grow our business. Function Fox has helped us fix that and now we know where the bulk of our time is spent and how to leverage the services that not only we enjoy, but make us profitable too.

Pros

Project Time Tracking
Employee Time Tracking
Analysis for company growth

Cons

We wish it would integrate with our CRM or QuickBooks better.

Likelihood to Recommend

Project time management and employee time management is where it shines.

Megan De Salvo

Director Of Marketing And Business Development in Marketing at Edge One Media (1-10 employees)

Vetted Review

2 years of experience

View profile

FunctionFox means time is on my side.

Rating: 10 out of 10

Incentivized

August 14, 2017

Use Cases and Deployment Scope

I use FunctionFox daily to record my time, track expenses, manage projects, and create reports, estimates and invoices. I also use it to improve communication with clients and schedule meetings and project deadlines.

As a freelance copywriter, FunctionFox keeps me organized and helps me keep projects on track. Creating estimates with FunctionFox lets me track progress and avoid going over budget, which my clients appreciate. It is simple and quick to record my time with FunctionFox which means that even though I'm not a great fan of time sheets, my time records are much more accurate and complete than they were when my time was recorded on sticky notes and other random bits of paper. I know I am capturing more billable hours than I used to do, and also that I am wasting much less time on non-billable admin tasks. I'm more productive, because FunctionFox helps me focus on the job at hand, and I feel more competent and professional, knowing that I can back up my fees with a complete and accurate record of time and expenses.

Pros

FunctionFox makes time tracking easy. The interface for recording time is simple and quick to use, with pull-down menus for clients, projects and tasks, and a choice between recording time manually or with a timer.
FunctionFox helps me understand my business better. A wide range of easy-to-generate reports lets me delve down to understand which clients and projects are most (or least) profitable. Tracking estimates against actual fees and hard costs helps me develop more accurate and realistic quotes.
FunctionFox makes me more professional. Time-tracking is just the beginning. FunctionFox makes that simple task into a really powerful tool that helps me appear - and be - more professional. It helps me develop comprehensive estimates, ensures better communications with clients during the life of a project, and helps me create accurate and complete invoices. As a freelancer, professionalism is vitally important in establishing and maintaining trust with clients.
FunctionFox supports its software with above-and-beyond customer service. Whenever I have had a question about FunctionFox - how to configure it so it works better for me, whether a new feature would be useful to me, how to do something, where to find something - any question, really - is answered right away by a representative that understands my business.

Cons

FunctionFox doesn't have an accounting function built in, so isn't totally stand alone. The simplicity that brings to the program is great, but it might be nice to have everything in one package.

Likelihood to Recommend

FunctionFox was designed by and for smaller creative companies. For those companies, it hits the spot - the terminology is right, features and processes are bang on, and the focus is appropriate. This means however, that it is not as well suited to large organizations, or to companies that are not in the creative industry.

Verified User

Professional in Marketing (1-10 employees)

Vetted Review

10 years of experience

Easy, intuitive, useful system

Rating: 10 out of 10

August 10, 2017

Use Cases and Deployment Scope

FunctionFox is used by everyone working at ZincStrategies. We use it to track time and allocate that time to various projects, and to various tasks within each project. In my case I also use it to align with my project invoicing at month end, so the ability that FF has to produce reports based on either client, personnel or project is great.

Pros

Ability to break down time allocation to a seemingly limitless number of clients and projects for those clients
Flexibility in being able to return to any day or entry and modify it if necessary.
Great customer support for any questions, and "hand holding" during early stages of using the product!

Cons

So far, in my two years of using Function Fox, I haven't found any area that doesn't work well for me, so I have nothing to suggest for improvement.

Likelihood to Recommend

It's great for each of us to track our time on various tasks within various projects for various clients. Provides a good individual view of work done, and also an overall project-wide, or company-wide view too.

Leigh Carter

Senior communications advisor in Professional Services at Zinc Strategies (1-10 employees)

Vetted Review

2 years of experience

View profile

Great tool for finances, budget and employee hours tracking!

Rating: 5 out of 10

Incentivized

March 27, 2017

Use Cases and Deployment Scope

FunctionFox is a great platform to track all of our project's hours, record design hours and tracking a project lifecycle. It also provides an easy method for billing to have project numbers, names and a breakdown of hours billed throughout the weeks or months it's ongoing. I frequently pull functionfox reports from older projects to track time and actual cost to then scope new projects.

Pros

Tracks hours/cost at the project, client or portfolio level.
Allows you to pull reports for a number of financial components.
Provided all employees have the training, comments are useful to understand what that time was for, especially in situations with over burning etc.

Cons

The function of the site is not as user-friendly as others, it's sometimes hard to find certain projects and organize data in order to track effectively. I would often need to download/export reports.
Sometimes a project would accidentally be created twice and hours billed to two separate projects for the same thing. Which made tracking and billing increasingly difficult.
Little to no organization of projects for billing and finance purposes, which makes it hard when we conduct billing as there is not a clear way to know if a project is complete, ongoing, rejected etc.

Likelihood to Recommend

FunctionFox is especially well suited for really small businesses where there are NOT a lot of people to track, and manage. It really requires people to communicate with each other in order to track projects and communicate all other aspects, but serves as a useful tool to track actual costs over the lifecycle of the project.

Verified User

Project Manager in Marketing (11-50 employees)

Vetted Review

1 year of experience

Fair FunctionFox

Rating: 5 out of 10

Incentivized

August 1, 2016

Use Cases and Deployment Scope

451 Marketing uses FunctionFox for all employees that work with our clients to track time for both internal and external reporting.

Pros

FunctionFox allows 451 Marketing to pull and customize many different reports, which is important to us both internally and externally.
FunctionFox allows 451 Marketing to track time either by exact time, using the timer or by entering time in blocks. That is helpful to us because we have 6 different departments and each department likes to track differently.
FunctionFox allows administrators to assign different levels of usage per user.

Cons

FunctionFox could benefit from making some changes to the over all look and layout of the site.
FunctionFox should make some changes as to how many steps there are to complete certain processes, it can often times be unnecessary and can often be troublesome. A simpler process would be beneficial.
451 Marketing is currently changing how we bill, it would be nice to see some easier ways to incorporate this change.

Likelihood to Recommend

FunctrionFox is good for tracking time, but for the administrator there are too many unnecessary sets to get what is needed.

Jasmine Barnes

Office Manager at 451 Marketing (51-200 employees)

Vetted Review

2 years of experience

View profile

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Reviews and Ratings

FunctionFox means time is on my side.

Rating: 10 out of 10

Incentivized

August 14, 2017

Use Cases and Deployment Scope

Pros

FunctionFox makes time tracking easy. The interface for recording time is simple and quick to use, with pull-down menus for clients, projects and tasks, and a choice between recording time manually or with a timer.
FunctionFox helps me understand my business better. A wide range of easy-to-generate reports lets me delve down to understand which clients and projects are most (or least) profitable. Tracking estimates against actual fees and hard costs helps me develop more accurate and realistic quotes.
FunctionFox makes me more professional. Time-tracking is just the beginning. FunctionFox makes that simple task into a really powerful tool that helps me appear - and be - more professional. It helps me develop comprehensive estimates, ensures better communications with clients during the life of a project, and helps me create accurate and complete invoices. As a freelancer, professionalism is vitally important in establishing and maintaining trust with clients.
FunctionFox supports its software with above-and-beyond customer service. Whenever I have had a question about FunctionFox - how to configure it so it works better for me, whether a new feature would be useful to me, how to do something, where to find something - any question, really - is answered right away by a representative that understands my business.

Cons

FunctionFox doesn't have an accounting function built in, so isn't totally stand alone. The simplicity that brings to the program is great, but it might be nice to have everything in one package.

Likelihood to Recommend

Verified User

Professional in Marketing (1-10 employees)

Vetted Review

10 years of experience