Google Meet Reviews and Ratings

Rating: 8.3 out of 10

Score

8.3 out of 10

Community insights

TrustRadius Insights for Google Meet are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Connectivity: Users have appreciated the ability to connect with a large number of participants through Google Meet using a single link, facilitating efficient meetings and enabling effective communication with diverse groups regardless of geographical locations or time zones.

Seamless Integration: Reviewers found the integration of Google Meet with Google Workspace products seamless, enhancing productivity by streamlining workflows and promoting collaborative work environments through easy access to shared documents and resources.

User-Friendly Interface: The user interface of Google Meet was praised for being easy to navigate and user-friendly, contributing to a positive user experience by simplifying meeting setup processes, providing clear audiovisual controls, and offering customizable settings for individual preferences.

Reviews

63 Reviews

Google Meet Review

Rating: 9 out of 10

Incentivized

November 17, 2025

Use Cases and Deployment Scope

There are multiple ways. One is through group conference calls. We also have one-on-one meetings and regular engagements during our weekly, biweekly, and monthly updates. Sometimes, we even conduct webinars or conference sessions where there’s just one speaker and everyone else listens. So these are the different ways we use Google Meet.

Pros

It’s easy.
It’s integrated with Slack, so you just need to type a command and the link is generated, ready. You don’t need to go do scheduling — it’s quick to get a link in order to initiate a meeting. So that’s really quick.
Another thing is, it has an option for conversation in it, so I really like that you can have the video conferencing, and side by side, Q&A can also be taking place. You can either have a dedicated Q&A session going on, or you can have a global chat process also.

Cons

One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.

Likelihood to Recommend

If you have a small team, use Google Meet. If you want to have a weekly check-up, use Google Meet. If you want to do a small hosting of conferences — kind of like a webinar, I would say to be very specific — Google Meet is really, really good. So that’s what my recommendations are.

Verified User

Manager in Customer Service (10,001+ employees)

Vetted Review

8 years of experience

Google Meet Review

Rating: 10 out of 10

Incentivized

November 5, 2025

Use Cases and Deployment Scope

We use it for communication mostly internally. We also use it to share links for documents within Google Drive.

Pros

It's pretty flexible in how you want to use it. Whatever you think of you can do, probably do

Cons

I'm pretty happy with it.

Likelihood to Recommend

For calls or anything. Conference. There's the transcript option. That's really nice. So you don't have to take notes during your meetings, but then make sure to get permission from the other person to know that they're being recorded while they're doing the call.

Verified User

Manager in Sales (51-200 employees)

Vetted Review

1 year of experience

Google Meet Review

Rating: 10 out of 10

Incentivized

November 5, 2025

Use Cases and Deployment Scope

We use it for every single meeting. So internally, and if we are the meeting creator, it's all through Google Meet. So video, customer video calls.

Pros

I think it's fairly easy to operate. Once people get in, they know where the buttons are and stuff.
The chat's good.
It does good transcriptions.
I like the backgrounds that are available.
I like the just overall, I guess the layout is simple and most people know how to use it, which is good.

Cons

I don't know if this is a bandwidth thing or Google Meet thing, but definitely sometimes it will run slow or freeze because of the video being on the wifi. It is just running the video will kind of freeze your time out or you have to turn off your video. Otherwise, I mean, I like it. I don't really have that many negative or improvement feedback.

Likelihood to Recommend

I think it's great. I think I like that you can call in from your phone, you can log in on your phone. It's very seamless across all of your Google or Gmail, either if you have multiple Gmail addresses, it's easy to use. It's easy to have across all platforms.

Verified User

Manager in Sales (10,001+ employees)

Vetted Review

4 years of experience

Google Meet Review

Rating: 9 out of 10

Incentivized

November 5, 2025

Use Cases and Deployment Scope

So in our company, what we do is that we use Google Meet to connect. So when we have all those customer calls, we have those internal meetings and everything that we do in Google Meet. So that's the main business use case that we use.

Pros

The recordings, so we can have the recordings.
It's very easy to start up Google Meet. As it is integrated with Slack, so you can just put the command and you'll have a Google Meet start instantly.
We also have the Gemini notes added to it. So those meeting recordings and everything, that gets really helpful. So these are some of the pros.

Cons

One of the challenges that I see is that whenever we have in a meeting, we won't be able to drop some of the documents that we have. That's one of the big challenges which I see in Google Meet. At that point of time, we either have to Slack or we have to share an email. We cannot do that, like sending that particular document in the Google meet chat.

Likelihood to Recommend

I would say the customer calls and meetings that we have, that's where it's most treated, but in person, that's where it doesn't suit. Whenever we are trying to meet customers outside, we are trying to connect globally, that is something that helps.

Verified User

Manager in Customer Service (10,001+ employees)

Vetted Review

5 years of experience

Google Meet is the Best

Rating: 10 out of 10

Incentivized

October 15, 2025

Use Cases and Deployment Scope

I think that Google Meet is an amazing product and easy to use. Meet we use in our day to day life and it helps to make a good connection.

Pros

Customer meeting
Quick connect
Slack friendly

Likelihood to Recommend

It is the best

Verified User

Employee in Customer Service (10,001+ employees)

Vetted Review

10 years of experience

One of the best platforms for video communications if not the best

Rating: 9 out of 10

Incentivized

July 14, 2025

Use Cases and Deployment Scope

I decided to use Google Meet more and more because me and anyone I worked/I'm working with realize that it's a more intuitive and simple to use platform, at least when we compare it to the others. Moreover, we face no issues even when a poorer connection occurs either at my end or at the other person's end.

Pros

User-friendliness
Immediacy
Reliability

Cons

So far, I have nothing to complain about Google Meet.

Likelihood to Recommend

The best scenarios where I think Google Meet is best suited are the work-related meetings and interviews, as well as the job interviews. I think this specific platform is easy to use and has a very intuitive interface, therefore I consider it accessible to everyone... especially those who are less experienced in the information technology field. And if you don't want to use Google Meet's dedicated app, you can access it from your PC with no loss in quality.

Chiara Benedetta Condorelli

Freelance writer and translator at Self Employed (1-10 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Lightweight Mobile Browser friendly Video Conferencing tool

Rating: 9 out of 10

May 2, 2025

Use Cases and Deployment Scope

We at salesforce using Google Meet for internal team collaboration and video conferencing. It is very lightweight and we are able to run it on browser itself. Everyone in my company is using Google Meet.

Pros

It's very lightweight so it doesn't require much internet bandwith
Even it's background filters are very good and lightweight
It's user experience is very simple and easy to use

Cons

I think audio is a concern for me, I find zoom's audio better than Google Meet. so they should improve audio quality

Likelihood to Recommend

for small and medium size enterprises it is best suited due to it's affordable pricing and plans.

Alok Singh ☁️

Technical Consultant in Information Technology at Salesforce (10,001+ employees)

Vetted Review

7 years of experience

View profile

Google Meet Seamless Reliable and Efficient Tool for Video Conferencing

Rating: 9 out of 10

April 9, 2025

Use Cases and Deployment Scope

It is primarily used in my organization for seamless virtual meetings between our employees and clients. It is quite a reliable platform when comes to online interaction and provides smooth communication across departments and teams working remotely. It significantly reduces certain business problems like reducing travel costs, real time collaboration with teams and efficiency of teams regardless of locations. Our organization also utilizes in our regular training sessions and large scale webinars. Meets integration with other Google services is just phenomenal, Meet with Google workspace certainly enhances employees productivity, easy scheduling of meetings, document sharing and screen presentations. We also use meet for daily brainstorming sessions, customer presentations, training sessions and large scale organizational webinars. It is quite an incredible tool for day to day use and is very beginner friendly. Its intuitive dashboard is just flawless and one can easily use it without any specified technical knowledge. At last Google Meet ensures smooth professional virtual interactions among organizations which makes it an indispensable tool for us.

Pros

Google Meet provides seamless integration within Google workspace with tools like Calendar, Gmail and Google drives making it an effortlessly to invite people.
Users can significantly attach there documents with Google Drive without any hassle. It ensure that all have access to required documents before and while the meeting continues.
Google Meet runs very smoothly in browsers that significantly eliminate compatibility issues and can be run on any device.
Meeting links can be shared quite easily and in just a single click one can join it that reduces technical barriers.
It often works quite well in low bandwidth areas which is truly phenomenal

Cons

Its a great tool but it lacks features like muting and unmuting participants on a single click
If meeting are going a larger basis there must be a hard mute button to prevent participants unmuting themselves.
Its free users cannot record meetings which only available in paid option.
It does not have any cloud storage management facility
AI enabled noise cancellation feature is useful but significantly needs improvement as it often mute human voices along with background noise.

Likelihood to Recommend

Google Meet is an excellent software if you require to setup quick business meetings or one on one discussions. Especially for them who are already knowledgeable with Google workspace environment. Meets native integration with other tools like calendars, Gmail, Google Drive is just seamless, It just enable users to use these tools without switching on different platforms. Raise hand like features are quite good as well as shared screen features makes it to present reports and documents in more suitable manner. If organizations are providing training sessions, intensive workshops and other brainstorming sessions they can easily do that with Google Meet. Its simple interface ensures client would not face any technical difficulties while using it. It also lacks some features like attendee analytics which some of its peers have. It also lacks in having built in monetization tools for webinars or integration with some third party marketing tools. Organizations like finance, Health and government sectors often requires high end encryption or specific compliance certification which is not available with every plan.

rishabh mishra

Senior Project Manager in Engineering at E2E Telelink India Pvt Ltd (201-500 employees)

Vetted Review

4 years of experience

View profile

Excellent communicator

Rating: 9 out of 10

September 30, 2024

Use Cases and Deployment Scope

IT is very ease to use, even for the customers also.They were happy to sharing the screen using Google Meet . It is creating a lot of values to the organization. It is easy to schedule meeting whenever we want. Even for now or for later . Screen sharing is the feature most often used by our customers

Pros

Easy to share screen
Easy to record meeting
Easy to use its interface

Cons

sometimes connectivity issues might happen
Remote access is not there if implemented will be a good one

Likelihood to Recommend

We do have some uneducated customers as well , they even don't know English that much. Google Meet plays a vital role here we can educate the customers and easy for them to navigate on google Meet. We can easily teach them how to do screen sharing. This way meet creating a lot of impact in business and helping customers.

Verified User

Employee in Customer Service (201-500 employees)

Vetted Review

3 years of experience

Service is top notch at reasonable pricing

Rating: 8 out of 10

August 13, 2024

Use Cases and Deployment Scope

I work under head chef. Our most briefing is done on online meeting. So, we all use Google Meet most of the time. we basically get knowledge on recipes and other customer issues with food. We also talk about the new methods we would like to use in our culinary department. Also, some of our HR meetings are also held online and we can get update directly. During peak season, we have to rotate our shifts and communicate via Google Meet.

Pros

Easy to join the meeting.
Using chat messages for better communication.
Voice clarity is top notch.

Cons

Video or sharing screen takes time to connect.
I think drop of call due to slightly unstable internet is pathetic.
UI seems out of update to me.
I think the call recording feature should be added in free plan.

Likelihood to Recommend

I believe Google Meet is ideal for a variety of situations, including short or extended meetings, sales or support presentations. I believe the only option that is inappropriate is for a large number of people, and if it is a very brief call, you must construct a room, and so on; sometimes you are in a rush and simply want to call and converse.

Ashadujaman Khan

Commis Chef at AX Hotels (501-1000 employees)

Vetted Review

3 years of experience

View profile

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