What is Gorgias?
Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop, Gorgias's conversational AI understands the company's brand, tools, policies, and customers, and uses this understanding to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations.
Gorgias' AI agents are built to ensure that every customer interaction feels personal, support becomes sales, and conversations shape success.
Gorgias boasts users among over 15,000 ecommerce brands, from independent shops to globally recognizable brands.
Gorgias boasts users among over 15,000 ecommerce brands, from independent shops to globally recognizable brands.
Categories & Use Cases
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Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is Gorgias?
Gorgias is a Conversational AI platform for ecommerce used to drive sales and resolves support inquiries. Built for Shopify but featuring integrations for WooCommerce, BigCommerce, Magento, and PrestaShop.
How much does Gorgias cost?
Gorgias starts at $60.
What are Gorgias's top competitors?
Zendesk Suite, Kustomer, and Gladly CX Platform are common alternatives for Gorgias.
What is Gorgias's best feature?
Reviewers rate Organize and prioritize service tickets and Subscription-based notifications highest, with a score of 9.4.