Overview
What is guestXM?
Black Box Intelligence™, a provider of restaurant performance benchmarking, offers their experience management platform, GuestXM.™ The GuestXM™ platform helps hospitality brands to deliver best-in-class experiences by capturing omnichannel guest feedback with natural language processing (NLP) model, with the goal…
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What is guestXM?
Black Box Intelligence™, a provider of restaurant performance benchmarking, offers their experience management platform, GuestXM.™ The GuestXM™ platform helps hospitality brands to deliver best-in-class experiences by capturing omnichannel guest feedback with natural language processing (NLP)…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Keatext?
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric…
Product Details
- About
- Competitors
- Tech Details
What is guestXM?
guestXM Features
Customer experience management Features
- Supported: Multi-channel customer feedback collection
- Supported: Customer experience dashboard
- Supported: AI-powered recommendations
guestXM Competitors
guestXM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
