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HighLevel

Score9.3 out of 10

40 Reviews and Ratings

What is HighLevel?

HighLevel is an all-in-one white-label marketing platform for digital agencies boasting CRM, Email, 2-way SMS, Funnel Builder, web page / landing page designer or online calendar builder, etc., from the company of the same name in Eugene.

Top Performing Features

  • Lead nurturing automation

    Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

    Category average: 5.8

  • Calendaring

    The software helps users maintain a calendar of all marketing activities.

    Category average: 8.5

  • Triggered drip sequences

    The software allows users to set up automatic / drip email campaigns triggered by certain events.

    Category average: 5.6

Areas for Improvement

  • Integration with Salesforce.com

    The software can integrate with Salesforce.com bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

    Category average: 3.4

  • Integration with Microsoft Dynamics CRM

    The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

    Category average: 4.8

  • Integration with SugarCRM

    The software can integrate with SugarCRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

    Category average: 4.5

HighLevel is Always Evolving in the best way

Use Cases and Deployment Scope

We use HighLevel as our CRM. It addresses lead management, drip marketing, email marketing, reporting, communications tracking, in addition to other problems. We build out snapshots and create CRM accounts for franchise members, since we work with franchises. You might say we use HighLevel for Franchise Marketing.

HighLevel is our one stop shop for lead management. Our CEO has been selling the heck out of it, because we're a digital marketing agency and it practically does most things as HubSpot or any other CRM, but is very cost-effective; you don't get charged "per seat". Their AI features also evolve rapidly. Automation too! HighLevel frees up business time to close customers by automating processes. It closes customers automatically too. I love the thing.

Pros

  • Evolves with the times
  • Incorporate user feedback and requests in feature and product development.
  • Very Customizable
  • Cost-effective
  • Wide ranging features

Cons

  • I'd like a bit more targeted reporting filters, I.e. comparison table/chart of revenue by opportunity source

Return on Investment

  • SaaS Configurator allows us to sign businesses up on subscription plans.
  • Recurring revenue + rebilling lets us benefit from account usage.
  • We are now selling CRM Implementation as a core part of our business.
  • HighLevel integrates so many aspects of a business in one platform.

Usability

Other Software Used

Asana, ChatGPT

HighLevel is the BEST tool of its kind hands down

Use Cases and Deployment Scope

We are a white label reseller of the HighLevel platform and we use this tool to communicate better with our clients, and to help our clients communicate better with their customers. It's a game changer for small business owners.

Pros

  • Conversational AI
  • Voice AI
  • Website building tools
  • Sales Funnels

Cons

  • They're pretty flawless but having a little faster support sometimes would be helpful.

Return on Investment

  • HighLevel has helped our business grow over the past two years by giving us a place to manage our client communication.

Usability

Alternatives Considered

HubSpot CRM

Other Software Used

Pabbly, Albato, ChatGPT

HighLevel is great value. Well worth it for all that is on offer.

Use Cases and Deployment Scope

I am an agency client of HighLevel. They have been transparent and helpful when asked apon. The platform itself is very powerful and is a great all-in-one business growth CRM. You can seriously do must things you need in HighLevel if you are a smb. So are able to create our systems and automations once and use them again and again with each client very easy. Clients are happy, we are happy, the platform works.

Pros

  • Sales Management
  • Sales Funnel Builder
  • All-In-One Growth CRM
  • Whitelabel Agency Ability

Cons

  • I would love the ability to host html and raw code websites
  • It would be nice to have more customisation options in terms of styling for Whitelabel
  • Ability to charge per user pricing

Return on Investment

  • HighLevel has made our agency work more easier
  • HighLevel has empowered our team with lots of features and customisation
  • The more we use HighLevel the more value we get from it

Usability

Alternatives Considered

Systeme.io, ClickFunnels, HubSpot CRM and Intuit Mailchimp

Other Software Used

Taskade, Google Workspace, Thunderbird

HighLevel is a great choice

Use Cases and Deployment Scope

We use HighLevel to manage client lead genertion campaigns including reporting. We use HighLevel to build landing pages which we run ads to, to send email automated sequences and SMS camapaigns. We also use HighLevel to create and manage sales pipelines to illustrate to clients where prospects sit in our lead generation campaigns.

Pros

  • Landing Pages
  • SMS campaigns
  • Automated Email Campaigns
  • Pipeline Management

Cons

  • Can be buggy
  • Slow upload
  • Landing page editor
  • Email deliverability

Return on Investment

  • We have run many profitable ad campaigns on HighLevel
  • SMS blasts work great
  • Managing all clients campaigns under one account

Usability

Alternatives Considered

ActiveCampaign, HubSpot CRM, monday CRM, unbounce and ClickFunnels

Other Software Used

Sinch Mailgun, unbounce, LinkedIn Sales Navigator, Meta Business Manager

HighLevel: Elevating Marketing Efficiency and Customer Engagement

Use Cases and Deployment Scope

we managing customer relationships, and automating various tasks like email campaigns, customer follow-ups, and lead generation. Its diverse features, including CRM tools, pipelines, and automated messaging

Pros

  • Workflow Automation
  • Client Communication and Follow-ups
  • CRM Integration

Cons

  • Enhanced Collaboration Features
  • Integration Challenges
  • Limited Customization

Other Software Used

Workato, Zapier, Quickbase