HighLevel is Always Evolving in the best way
October 29, 2025

HighLevel is Always Evolving in the best way

Alex Wonnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with HighLevel

We use HighLevel as our CRM. It addresses lead management, drip marketing, email marketing, reporting, communications tracking, in addition to other problems. We build out snapshots and create CRM accounts for franchise members, since we work with franchises. You might say we use HighLevel for Franchise Marketing.

HighLevel is our one stop shop for lead management. Our CEO has been selling the heck out of it, because we're a digital marketing agency and it practically does most things as HubSpot or any other CRM, but is very cost-effective; you don't get charged "per seat". Their AI features also evolve rapidly. Automation too! HighLevel frees up business time to close customers by automating processes. It closes customers automatically too. I love the thing.

Pros

  • Evolves with the times
  • Incorporate user feedback and requests in feature and product development.
  • Very Customizable
  • Cost-effective
  • Wide ranging features

Cons

  • I'd like a bit more targeted reporting filters, I.e. comparison table/chart of revenue by opportunity source
  • SaaS Configurator allows us to sign businesses up on subscription plans.
  • Recurring revenue + rebilling lets us benefit from account usage.
  • We are now selling CRM Implementation as a core part of our business.
  • HighLevel integrates so many aspects of a business in one platform.
I just love it!

Do you think HighLevel delivers good value for the price?

Yes

Are you happy with HighLevel's feature set?

Yes

Did HighLevel live up to sales and marketing promises?

Yes

Did implementation of HighLevel go as expected?

Yes

Would you buy HighLevel again?

Yes

HighLevel does many things quite well for an excellent price.

HighLevel Feature Ratings

10.0
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Lead segmentation and distribution
10
10.0
Calendaring
10
Event/webinar marketing
10
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
5.5
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
1
Integration with Microsoft Dynamics CRM
1
Integration with SugarCRM
1

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