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Hoopla

Hoopla

Overview

What is Hoopla?

Hoopla is a cloud based sales motivation application, available on the Salesforce AppExchange, that tracks and motivates sales teams to focus on and perform the key activities that lead to sales success and CRM adoption. Hoopla is native to the…

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Recent Reviews

TrustRadius Insights

Hoopla has become an indispensable tool for many companies, fostering motivation and competition among peers. Users report that the …
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Thank you!

8 out of 10
November 28, 2022
Incentivized
Our student used the Hoopla website during the long-distance learning months of the pandemic. We were able to read and reference the …
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Hard to Use Hoopla

6 out of 10
February 28, 2020
Incentivized
We use Hoopla for our sales teams and client success team. We display our channels across TVs in the office, and they rotate through a …
Continue reading

Hooray for Hoopla

8 out of 10
September 11, 2015
We use Hoopla to report anything and everything we use salesforce.com to do. That includes lead tracking and scoring, new sales business …
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Pricing

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Standard

$22

Cloud
Per User per Month

Advanced

$25

Cloud

Unlimited

$32

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Hoopla Demo

YouTube

Hoopla Tickets Demo

YouTube

HOOPLA DEMO

YouTube

Digital Demo: Hoopla

YouTube

Hoopla Demo

YouTube

HoopLA Spoken-Word Ads Demo

YouTube
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Product Details

What is Hoopla?

Hoopla Features

  • Supported: Live TV Streaming
  • Supported: Real Time Leaderboards
  • Supported: Real Time Notifications
  • Supported: Custom Competitions
  • Supported: Native to Salesforce Platform
  • Supported: User Profiles
  • Supported: Mobile Applications
  • Supported: Reporting

Hoopla Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Hoopla is a cloud based sales motivation application, available on the Salesforce AppExchange, that tracks and motivates sales teams to focus on and perform the key activities that lead to sales success and CRM adoption. Hoopla is native to the Salesforce platform, so users can create sales contests, games and leaderboards based on any Salesforce metric. Updates are streamed live on any TV, mobile or desktop screen throughout a company.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Hoopla are from Mid-sized Companies (51-1,000 employees).

Hoopla Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(34)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hoopla has become an indispensable tool for many companies, fostering motivation and competition among peers. Users report that the platform allows their organizations to get closer and interact with each other's achievements. By tracking various activities in salesforce.com, such as lead tracking, business development, and client success, Hoopla helps teams highlight leaders and successes in different departments. This fosters a competitive mindset and effectively communicates success throughout the company. In addition, Hoopla is not only used in a corporate setting but also in educational institutions. Students have utilized Hoopla's website for long-distance learning, accessing online ebooks for research projects. Moreover, Hoopla is part of training manuals, providing audiobook titles for employee training and engagement programs. The gamification features of Hoopla make it a popular choice for sales teams as well. It is used for Sales Rep Standings and gamification, effectively uniting the sales and product teams and rallying the entire company behind sales goals. The customizable nature of the tool allows teams to have fun with different games and challenges. Furthermore, Hoopla minimizes mundane daily tasks and helps solve employee dissatisfaction issues. For example, it is used by various departments, primarily the library, to enhance the work environment and provide employees with an enjoyable option during the workday. The Sales and Marketing teams also leverage Hoopla to display leaderboards, revenue goals, and won opportunities, fueling a competitive spirit within the teams. Overall, users praise Hoopla for its ability to drive competitiveness through metrics and recognition of success. It can be seen as a versatile platform that improves team culture, performance, and engagement across various industries.

Engaging Sports-Themed Contests: Several users have found the sports-themed contests offered by the platform to be engaging and effective in tracking different metrics. They appreciate the ability to stack rank individuals and receive instant notifications that provide a virtual 'pat on the back' for positive occurrences.

Effective Integration with Salesforce.com: Many reviewers have highlighted the effective integration of Hoopla with salesforce.com. They mention how it makes it easy to administer the platform and streamline processes. Additionally, users praise the user community for sharing ideas, tips, and best practices, enhancing their overall experience.

Convenient Access to Reading Materials: The platform's seamless integration with borrowing reading materials has been praised by a user. They particularly appreciate how easy it is to access movies, audiobooks, and a wide selection of subjects through tablets or mobile devices. This convenience adds value to their experience while using Hoopla.

Unreliable Search Functionality: Some users have found the search functionality to be unreliable and have experienced instances where they would get stuck. This issue was mentioned by multiple reviewers.

Limited Customization Options: Several users mentioned that they would like to have more options for customization of the interface, as they felt that the available backgrounds and transitions for slides were limited and not diverse enough. The lack of customization options was a common concern among users.

Lack of Integrations with Other Tools: Users expressed a desire for more integrations with other tools to enhance the functionality of the software, as they found it heavily focused on the sports theme and wanted more options for business-oriented themes. Several reviewers specifically mentioned this limitation in their feedback.

Hoopla is recommended for companies with a sales department that want to motivate their teams through contests and competitions. Users suggest using Hoopla to boost morale, create a positive sales culture, and keep the team connected and informed about sales numbers and performance. It is also advised to consider other options if there is already a recognition process in place. Hoopla can be used to increase sales, create a sales-friendly environment, and provide live updates on big screens to keep employees motivated.

Trying out Hoopla and taking advantage of all its features is recommended for a more valuable and fun experience. Users suggest considering the behavioral profiles of sales members before purchasing Hoopla or a similar solution. It is important to be prepared for a significant time investment and ongoing maintenance for effective use of Hoopla. Users also recommend checking if Hoopla can integrate with the CRM system for easier tracking of deals.

Hoopla can add a culturally fun element to the sales floor, celebrate successes, coordinate and inform all teams in the company, especially with TV screens displaying information. Users suggest trying the free trial program to test out Hoopla. While acknowledging room for improvements, they find Hoopla intuitive, logical, cost-effective, and a great tool for recognizing and motivating teams with its simple and affordable gamification features. Overall, users believe that Hoopla is a great tool to increase fun and competitiveness in the sales department.

Attribute Ratings

Reviews

(1-15 of 15)
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November 28, 2022

Thank you!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our student used the Hoopla website during the long-distance learning months of the pandemic. We were able to read and reference the online ebooks for several projects we worked on. The website was easy to maneuver and there were plenty of topics available for research. Thank you for this opportunity to express our insights.
  • Easy and quick access to borrow the reading materials.
  • Many different subjects available to read/review.
  • Continue to add materials as they become available.
We were able to search many different titles for several written assignments in the subject of biology. This was very helpful with making sure we were knowledgeable on the various topics. Overall we had no issues or problems with finding different materials to read. Thank you again for giving us this opportunity.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hoopla helped us improve our culture, employee performance, and engagement. Instead of giving away boring prizes without any real competition, we were able to create programs that increased productivity without much work on management's end that employees look forward to. The best part was the feedback from employees stating they enjoyed working more as well.
  • Tracking performance.
  • Integration with other apps we use.
  • Interactivity
  • A way to encourage more participants (low performers or less tech savvy users).
From small teams to large teams hoopla gets the job done. Boosting performance by offering competitions is a great idea. I haven't found any drawbacks except for some of our low performers or less tech-savvy people feeling like they can't compete with the go-getters.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The COVID-19 pandemic has presented many work challenges for our company. [W]e have peers working at the office, and some others working remotely which makes it harder [for people] to get motivat[ed]. Hoopla has allowed us to get closer, interact with each other's achievements, and even compete to get individual or group rewards.
  • Sports-themed contests
  • Track different metrics
  • Employee recognition
  • The search functionality gets stuck sometimes
  • Needs integrations with more tools
  • It would be nice to have more interface customization options
Hoopla is a valuable ally to improve the team's performance. [I]t is a great help for those teams that have defined and [created] clear automated metrics. However, if you are in a team where the metrics are manually evaluated, it can be hard to get excited about the progress, since it will take longer to refresh.
Ankit Kumar Rai | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hoopla is part of the training manual. We use various audiobook titles in our employee training program and employee engagement programs.
1. Business & Economics Real Estate.
2. Real Estate Buying & Selling Homes.
3. Business & Economics Real Estate Mortgages

Topics include:
1. Real estate-specific negotiating.
2. Negotiation principles.
3. The real estate negotiation process.
4. How to establish rapport.
5. Discerning the other party's motivation.
6. Solve problems.
7. Negotiation strategies and tactics.
  • Hoopla makes borrowing movies very easy.
  • Hoopla makes borrowing audiobooks for training super easy.
  • Easy on the move usage on tablet or mobile.
  • Having public library easy access available.
  • If Hoopla has multiple language options in audiobooks then it would be great.
  • B2B account subscription would be a great feature.
  • Lending period could be flexible.
Hoopla is well suited in Multiple Lending situations in Training. Multiple employees can access the same content via lending feature. Hoopla is well suited for accessing wide variety of content online. Great set of subjects available. Various categories makes selection of books super easy. Very big collection of audiobooks makes on the move and easy usage while commuting to office.
Jeremy Anderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Working at a college, we have various departments that use Hoopla. Primarily the library but we have some others that utilize it for employees. I believe Hoopla helps minimize the mundane daily tasks we have in the work environment. As far as business problems, I think Hoopla helps solve some of the issues we face with employee dissatisfaction. I enjoy listening to a good book and having this option during the work day has been incredible for me, especially this year during COVID with very little interaction with fellow employees.
  • Wide selection
  • Always has new content
  • Gives great new suggestions
  • Some older content is sometimes hard to find
  • Newer top sellers are usually not available right away
  • Hard to find complete series
Hoopla has been a great go to for those quiet days in the office. Before COVID, I spent a lot of time collaborating with co-workers in the office. With the limited in person interactions, I have used Hoopla a lot. COVID was definitely a great scenario to use Hoopla. For people that are currently having a lot of in-person interaction, it may not be the best option because I have found that I can get very into an e-book and then not notice someone at my door.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Hoopla in order to create a gamification structure of sales. It keeps things interesting by creating leaderboards thereby leading to increased amounts of competitive behavior across the entire organization.
  • Identifying successes
  • Identifying failures
  • Motivating employees
  • Could be integrated with other systems
  • User interface improvements
  • Update regularity
Hoopla creates a better environment for identifying and fixing failures and identifying great successes that should be celebrated. It is not super well suited for small organizations that do not need that level of competitiveness in order to motivate sales.
Brendan O'Neil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hoopla is being used by the Sales and Marketing teams across an entire floor of our office. Today we use it to show leaderboards for team activity goals, revenue goals and to alert the team of any won opportunities (people love that). These help the team feel the momentum building throughout the day/week/month and fuel a friendly, competitive spirit within the teams.
  • Easy setup for management and for employees.
  • Helps boost moral of the team in the office.
  • It grabs everyone's attention by really encouraging engaging alerts (walk-up songs etc).
  • I wish it ran in a browser and not as a full Chrome app, would have made setup easier.
  • It was nice to have default images out of the box, more would have been nice.
  • For smaller companies, it can get pricy, quick. We 100% see the ROI to be clear.
For teams that have group goals and individual goals, it is a great way to celebrate the wins and keep people in the loop, passively. Our team loves that when the audio kicks in you can tell who just did something awesome by recognizing their walk-up song or video etc. I would not use this on a floor that tried to minimize audio or talking at all, this is meant to get people clapping and talking. Energy booster.
February 28, 2020

Hard to Use Hoopla

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Hoopla for our sales teams and client success team. We display our channels across TVs in the office, and they rotate through a variety of slides featuring number of schedules, number of presentations, number of enrollments, percentage to our monthly quota, etc. The team also uses it to challenge each other in "face-offs" to hit a certain amount of MRR.
  • Engagement
  • Product Support
  • Modern Look
  • Interface is hard to use
  • Lots of issues with audio projection
I think Hoopla is a good product for sales teams in particular because typically salespeople are highly competitive and driven to meet concrete goals. By allowing them to see these on a board that is updating in real time, it keeps the mentality right in the office.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hoopla is used across our entire sales organization to track and monitor sales reps production along with their KPI’s on a weekly, monthly and quarterly level. It broadcasts clear stack rankings for our top producing reps along with flash notifications to recognize sales reps for accomplishing a sale or securing a product demo. Seems clear stack rankings help motivate the reps to produce at a higher rate because they want to see their names at the top of the list.
  • Recognition
  • Competitive culture
  • Export functionality for reports and graphs.
  • The Update Contest feature to allow more head to head or team to team challenges.
We saw an immediate impact on our sales organization after implementing Hoopla. The reps were more motivated and driven to complete tasks and that drove still sales behavior we wanted. It definitely changed our sales culture and made reps more competitive as they wanted to see their name in the first place. The one thing I would like to change is for the tool to become more and user-friendly to create more channels. I feel there are some limitations when it comes to training admins of the tool.
November 07, 2019

Sales Reps Love Hoopla!

Jared Wacht | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Hoopla for Sales Rep Standings and gamification.
  • Visual Graphics - The channel displays are great once you get them set up the way you want. Reps love the big deal alerts!
  • Content Management - Allows for custom content and has great OOB content for display.
  • It should allow for admins to maintain multiple instances and have unique logins.
Hoopla's channels, alerts, and displays motivate the reps to sell more and compete with each other.
Joe Pappalardo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Influitive uses Hoopla to motivate salespeople and it provides visibility for the rest of our organization. Salespeople find it motivating and it brings our Salesforce.com instance to life.
  • Provides awareness and visibility across all Influitive locations
  • Gamification breeds competition and promotes camaraderie
  • Great way to ensure instant gratification and reward for significant salesforce.com accomplishments
  • None
Understand what your goals are or the things you would like to broadcast and promote. Ensure they are maintainable, actionable, and rewarding to your team. REMEMBER, involve the sales organization when defining your Hoopla installation.
September 11, 2015

Hooray for Hoopla

Brett Honerkamp | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Hoopla to report anything and everything we use salesforce.com to do. That includes lead tracking and scoring, new sales business development, managing existing business and client success, and scoring our case response rate/success rate that we use for product support. That means four different departments in our company can be scored and highlighted in our instance of Hoopla. It is helping us to highlight our leaders and best successes in every one of those categories. It helps to spur a competitive mindset in our individuals. It helps to communicate success to everyone in the company. It helps keep individuals focused on the right steps (leading indicators) of success.
  • Simple leaderboards that stack rank individuals in the areas that you want to measure
  • Instant notifications and providing the virtual "pat on the back" when something positive occurs
  • Effective salesforce.com integration that makes in easy to administer
  • Great user community to share ideas, tips, and best practices
  • Minimal "off the shelf" backgrounds and transitions between slides
  • Very focused on the sports theme, and ESPN style gamification. I would like to see more options that are business minded, but this is really what they are so it is tough to ask for that.
  • Administration interface is simple to use, but involves a lot of clicking and saving to see what you are building in action. They suggest an easy test page which works, but when you have the final version of what you need, you have to recreate it in your live feed.
The Hoopla solution is ideal for a sales team that is high paced, young, and excited by winning at all levels. It is great for an inside sales environment, which I have, but I am not sure how valuable it would be for a field sales organization. I do like the mobile app, and field sellers would have to get used to looking at it. The value of the TVs (I have 5) on the wall displaying the leaderboards would be missed.
Jonathan Braden | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Where to start! Hoopla single handedly drives competitiveness at Influitive. The display of daily metrics combined with a very "in your face" recognition of rep's success really inspires the team at Influitive. The competition feature always results in a spike in activity and is a great way to get us reps to work harder without even realizing it!
  • Recognizing reps for their success and giving them their one minute of fame is amazing. Not only does it give said rep the praise they deserve but it reminds the other reps that they need to step up their game!
  • It wouldn't hurt if the recognition songs could last longer than one minute!
Companies who operate with an inside sales/SDR model cannot afford to ignore Hoopla. It adds a great sense of engagement/fun to the daily slog of making an insane number of dials :)
Chantal Rapport | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Hoopla was a great tool to get our sales team competitive. It was being used across the organization to keep the sales team and product team aligned, and to get the entire company really rallied behind sales. This is a great way to unite the company for one common goal. As a user and administrator, the tool is very easy to use. Its customization allows teams to have some fun with different games and challenges you can set up. I have seen other products that are boring, and sales or call center teams just let them go on in the background without giving them much attention. Hoopla really has found a user-friendly engaging tool.
  • Easy to use interface.
  • Customization.
  • Game features are complicated to set up; had to call Hoopla to walk me through it.
  • More customization in the games would be great.
  • The ability for users to check any leaderboard or page they would like to see, instead of waiting for the whole scroll to go through.
Hoopla is well suited for a sales culture that is competitive with a drive to beat quota.
Mike Massimi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Simply your sales team's best friend, there is nothing more powerful than to ensure that the team gets feedback and headboard in real time! An amazing support for all the management and sales team, tracking activity, boosting motivation and challenges. A must have for all Salesforce users. Hoopla is brilliant!
  • Leaderboard.
  • Real time data.
  • Games, challenges and contest.
  • Background design.
  • More SmartTV compatible.
Hoopla should be on every sales organisation screen/TV!
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