Hustle Reviews and Ratings

Rating: 6.1 out of 10

Score

6.1 out of 10

Community insights

TrustRadius Insights for Hustle are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Integration with EveryAction: Several users have found the integration with EveryAction incredibly helpful for peer-to-peer texting on the Hustle platform. It has streamlined their communication process and allowed them to effectively engage with constituents.

Flexibility of Platform Access: Users appreciate the flexibility of being able to use the Hustle platform either through the phone app or on a computer. This versatility allows them to conveniently access and utilize the platform in various situations, enhancing their overall experience.

Easy Volunteer Recruitment: Many users have mentioned that Hustle is an easy tool for volunteer recruitment, simplifying the process of finding and mobilizing volunteers. The user-friendly interface and efficient mass texting capabilities make it an effective resource for engaging potential volunteers.

Reviews

3 Reviews

Hustle: the name explains it!

Rating: 9 out of 10

Incentivized

April 26, 2020

Use Cases and Deployment Scope

Hustle was being used by my sales team, as well as a non-profit that I work for. We use it to get in touch with prospects at scale but while having personal conversations with them in a medium they don't get reached out by too often. I also used it for fundraising for a non-profit.

Pros

Personalized texting at scale.
Scrubbing numbers for cell phones with 99% accuracy.
Sends alerts so you never miss a notification.

Cons

Salesforce integration could be more fluid, but at least they have one.
An Outreach or Salesloft integration would be amazing with a Hustle step added to a cadence.

Likelihood to Recommend

Great for sales, political, fundraising, and nonprofit outreach. You can engage with season ticket holders for renewal, reaching out to voters to ensure they know where to vote and when, fundraising for non-profits, universities, etc., as well as engaging with a community (any organization that has a following and would like to get in touch with them easily, it's great for!)

Verified User

Contributor in Sales (51-200 employees)

Vetted Review

2 years of experience

Add Some Hustle to Your Membership Base

Rating: 8 out of 10

Incentivized

February 25, 2020

Use Cases and Deployment Scope

Hustle is the one-to-one texting platform that we use at our organization to optimize communication between company and client. We can text all of our clients at once as needed, which helps streamline communication and get the message out faster across a medium that we know they are using and checking often.

Pros

Send a lot of texts quickly
Can be used as a team for responses

Cons

This is one of the more expensive options available
Wish there was more data to report on

Likelihood to Recommend

Hustle is designed for those on the campaign trail trying to get the attention of people in the one way we know everyone would be available. While we are not running for office, the result is the same - get to a lot of people quickly via text message. What we've learned, though, is that, while it is more robust, it isn't always as easy to use as other text messaging services.

Verified User

Manager in Marketing (51-200 employees)

Vetted Review

1 year of experience

Empower your team to communicate with customers via text messaging

Rating: 8 out of 10

Incentivized

November 15, 2018

Use Cases and Deployment Scope

Hustle is primarily used by Enrollment Services department and Student Success Coaches to communicate with prospective and current students about important information, deadlines, and events. While other services can only broadcast messages, Hustle enable two-way communication. The dialog between the sender and recipient allows for a more personal touch and lets us quickly answer questions.

Pros

Very easy to start using
Excellent customer service
Immediate results
Very nice mobile apps

Cons

Depending on the size of your contact list, the cost can get high
While you can use the service for almost any type of text messaging, some of the interface is definitely geared for political/event use.

Likelihood to Recommend

Hustle is best suited for messages that require a response, like Yes/No for RSVP or asking if they need more info about a topic. We use Hustle to communicate with students in higher education to inform them about important information like upcoming payment deadlines or to encourage attendance at events like orientation.

John Dezember

Web & New Media Specialist at Cleveland State Community College (201-500 employees)

Vetted Review

1 year of experience

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