TrustRadius: an HG Insights company

Hustle

Score6.1 out of 10

7 Reviews and Ratings

What is Hustle?

Hustle, headquartered in San Francisco, offers their mobile marketing platform emphasizing peer to peer texting and event or cause promotion. The platform is for higher ed, labor and non-profit, political causes, and also enterprises carrying out marketing efforts.

Categories & Use Cases

Empower your team to communicate with customers via text messaging

Pros

  • Very easy to start using
  • Excellent customer service
  • Immediate results
  • Very nice mobile apps

Cons

  • Depending on the size of your contact list, the cost can get high
  • While you can use the service for almost any type of text messaging, some of the interface is definitely geared for political/event use.

Return on Investment

  • We have seen higher response rates with messages sent from Hustle compared to email or social media.

Other Software Used

Google Search Console

Hustle: the name explains it!

Pros

  • Personalized texting at scale.
  • Scrubbing numbers for cell phones with 99% accuracy.
  • Sends alerts so you never miss a notification.

Cons

  • Salesforce integration could be more fluid, but at least they have one.
  • An Outreach or Salesloft integration would be amazing with a Hustle step added to a cadence.

Return on Investment

  • If it is being used for sales or fundraising, amazing ROI.
  • Used for engagement, great to keep a consistent following.
  • Not a very expensive tool at all.

Other Software Used

Rippling

Add Some Hustle to Your Membership Base

Pros

  • Send a lot of texts quickly
  • Can be used as a team for responses

Cons

  • This is one of the more expensive options available
  • Wish there was more data to report on

Return on Investment

  • It has helped us get in front of new prospects easier.
  • It has improved communication with current customers.

Alternatives Considered

EZ Texting, Textio and Intercom

Other Software Used

Intercom, HubSpot, Allin1Social