TrustRadius Insights for Ibexa DXP are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Customers have found valuable use cases for Ibexa DXP in their digital experiences. One notable use case is its ability to host websites, including a global website that consolidates 55 different sites into one. This has enabled organizations to streamline their online presence and provide a unified experience for their users.
Another key use case of Ibexa DXP is its multilingual capabilities. With the ability to easily share products and localize content in 32 languages, customers have found it convenient to manage multilingual content directly from the platform. Editors can translate elements like navigation and buttons, making it easier to create and maintain multilingual websites.
Ibexa has been a valuable partner for customers over the years, providing support and assistance during product upgrades and migrations. Its versatile platform is well-suited for organizations with complex structures that require flexibility in hosting digital services. Despite limited market connections with other products, customers have praised the platform's power and the ability to accomplish almost anything with a skilled development team.
However, some challenges have been encountered by customers due to the mix of old and new codebases within Ibexa DXP, particularly when maintaining older legacy code. Nonetheless, the product has proven instrumental in building and maintaining flagship websites, significantly reducing the time required for updates and changes.
The block-based technology of Ibexa DXP allows customers to configure unique pages while ensuring consistency throughout the site. This has been beneficial for organizations that aim to provide personalized experiences while maintaining a cohesive brand identity.
Content creators have also benefited from Ibexa DXP as it enables them to work independently as editors without relying heavily on developers. This has empowered businesses with content-heavy applications such as e-learning platforms.
Overall, Ibexa DXP serves as a reliable Content Management System for customers' primary websites, supporting a range of applications from subscription products to research tools with vast archives of magazines. Its features and flexibility make it a valuable solution for organizations seeking to enhance their digital presence.
Ibexa DXP has allowed our content creators to work independently as editors while creating a content-heavy e-learning application, usually without the need to involve developers, who can focus on new features instead of supporting editors. This has been absolutely crucial to our success so far.
Pros
Flexible content tools such as the page builder
Granular roles and policy control
Built on a solid foundation (Symfony) with a huge ecosystem
Advanced features such as GraphQL and JWT
Cloud ready
Cons
Can be costly but in my experience not as costly as the competition
Likelihood to Recommend
Well suited for content-heavy sites. Might be overkill for simpler sites.
VU
Verified User
Team Lead in Information Technology (201-500 employees)
We use Ibexa DXP for our upcoming global website. We will merge 55 global websites into one. We sell 130 B2B products and have a blog. Our content exists in 32 languages. It is quite easy to share products and localize the content. Also, all items like navigation, buttons can directly be translated by editors.
Pros
Global content
Translations
Localisation
Cons
Personalisation
DAM
SEO
Likelihood to Recommend
Ibexa is very good if you deal with content. It can be easily connected to other platforms. Also, the client support is awesome. You can easily reach out to Ibexa directly and they will listen to your needs and provide help.
Ibexa DXP is the CMS for our 4 primary websites. Three of those sites are subscription products. One is a research tool containing over 100 years of magazines. The site allows one to search through those magazines.
Pros
Customizable
API integrations with other systems
Good selection of page templates for publishing
Cons
Small number of development partners in North America.
We find the editorial interface still a bit simplistic. Our editors are accustomed to very sophisticated “drag and drop” wysiwyg editing tools. Ibexa DXP still has a way to go to meet their expectations.
Set up is bit complex. Spinning up a new site takes longer than you'd expect.
Likelihood to Recommend
It works very well in presenting our publications on the web. The built-in templates for presenting text-based content have been extremely helpful.
VU
Verified User
Program Manager in Information Technology (201-500 employees)
We have been working with Ibexa for more than 6 years, and have been through many iterations of the product, starting back when it was still eZ Publish. We are currently on v2.5, meaning we have also taken the time to go through an upgrade and migration of the product, and all the way the team at Ibexa was always there with us each step of the way to assist. The platform itself is very versatile and is great for organizations with complex structures that require a great deal of flexibility to host their digital services. While there may not be as many on the market connections with other products, if you have a good team of developers you can accomplish almost anything you like with a bit of elbow grease. The only downside is that the product itself is now in a state of a mix of old and new codebases, where the newer React-based components can cause issues and extra work when still maintaining older legacy code.
Pros
Well structured UI and content tree
Good deal of flexibility to create and integrate with other systems
Great support team
Listens to clients and strives to improve based on feedback
Cons
Better integration of the newer, modern features with legacy code
Better testing and/or support for core bugs that are not easily fixed by non-Ibexa developers
Likelihood to Recommend
International organizations [that] have complex structures, with offices and presences around the world would be best suited to use Ibexa. The flexibility to maintain multiple websites and languages in one system is very helpful. That, and [maintaining] one brand identity easily, make the platform well suited for companies looking for a flexible, and reliable system.
We have been working with Ibexa since 2019 to host our new websites using eZ Publish. We recently upgraded to Ibexa Experience 3.3.10 and are quite pleased with the newer design and functionality. The Ibexa developers we're working with have a strong relationship and continue to help enhance our websites. Overall, we are quite pleased with the Ibexa relationship and solution.
Pros
Ability to easily develop evolutions.
Fairly simple CMS - easy to navigate.
Cons
Limited partners when you compare to other solutions (WordPress, Drupal, etc). It took us a while to find a solid, trusted developer.
Ibexa DXP runs our organization's flagship website. It was built from the ground up and tailored to reduce the amount of time it takes to make updates and changes to the site. With the new block-based technology, we can configure pages to appear unique while maintaining a level of consistency that we did not have with our old tool. Content is now micro shareable and bringing in more social acquisition than before. The layout is more streamlined and utilizes reusable content to quickly make sitewide changes if necessary.
Pros
Block technology is by far one of my favorite features of the tool. This allows us to quickly layout content in a unique manner with a variety of display options.
Micro Shareable content blocks allow users to quickly share our content across the web and drive more relevant traffic back to our site.
Reusable content blocks allow for better management of content throughout the site, ensuring accuracy with a simple update.
Cons
I really do not have any cons for the tool. If it isn’t an out-of-the-box solution, customizable configurations have been able to solve even the toughest of problems.
Likelihood to Recommend
I always recommend Ibexa DXP to my fellows. The only scenario that I would not recommend it is if the site is either too small, too simple, or that they simply cannot afford to stand it up properly.
eZ Publish can easily satisfy the needs of customers who want a classic "brochureware" site. However, it can satisfy the other end of the spectrum when clients:
<ul><li>Need to allow their internal IT department access to the site and its hosting</li><li>Have dozens of active content editors and need to schedule publishing</li></ul>
Pros
Content Taxonomy: Content is managed in a tree. Though taxonomy vs folksonomy is a near-religious debate among professionals, clients seeing the system for the first time just seem to "get it" more often.
Content Flexibility: Common content types such as blog posts and articles are available out of the box. However, customizing these and creating new content types is very easy.
Developer Friendly: Developers need only a little PHP experience to get started. Of course being an expert doesn't hurt and opens the door for the development of custom modules.
Cons
The template language: Outputting content or doing something special with it requires use of the templating language. Myself along with other developers I have trained, found this to be one of the biggest hurdles.
Layout of physical files: The system decides what settings files and templates to use based on a hierarchy of modules. The same file can exist in multiple modules and you can find yourself deep within very similar looking folder structures, causing confusion during debugging.
Community: eZ has a solid set of community contributors but the gap between it and Drupal or Wordpress is pretty large.
Likelihood to Recommend
For a new site:
1. Are there any hosting requirements? eZ Publish works best on a traditional LAMP stack.
2. What is the expertise of the development and systems administrations individuals? There should be some PHP development experience and a solid level of Apache and MySQL hosting.
3. Who will be managing the content of the site? What is their bandwidth for training? For ongoing content changes?
