Flexible and easy to use platform with a bit of a messy side
Updated January 09, 2022

Flexible and easy to use platform with a bit of a messy side

Michelle Albanese | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Ibexa Content

Overall Satisfaction with Ibexa DXP

We have been working with Ibexa for more than 6 years, and have been through many iterations of the product, starting back when it was still eZ Publish. We are currently on v2.5, meaning we have also taken the time to go through an upgrade and migration of the product, and all the way the team at Ibexa was always there with us each step of the way to assist. The platform itself is very versatile and is great for organizations with complex structures that require a great deal of flexibility to host their digital services. While there may not be as many on the market connections with other products, if you have a good team of developers you can accomplish almost anything you like with a bit of elbow grease. The only downside is that the product itself is now in a state of a mix of old and new codebases, where the newer React-based components can cause issues and extra work when still maintaining older legacy code.
  • Well structured UI and content tree
  • Good deal of flexibility to create and integrate with other systems
  • Great support team
  • Listens to clients and strives to improve based on feedback
  • Better integration of the newer, modern features with legacy code
  • Better testing and/or support for core bugs that are not easily fixed by non-Ibexa developers
  • Core bugs have required a great deal of our own time to fix when not taken care of by the Ibexa team
  • Flexibility and ease to create new sites using previously developed features in the system allows for leveraging of past efforts
Great customer support, but the support for the product itself when there are core bugs could be better.

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A lot of great features, easy to jump in and use for experienced CMS editors. However, the more "page builder" type features are not up to par with other, newer and more modern CMS's. They receive an A for the effort to bring modern features into an older system, but they could have been handled better.
International organizations [that] have complex structures, with offices and presences around the world would be best suited to use Ibexa. The flexibility to maintain multiple websites and languages in one system is very helpful. That, and [maintaining] one brand identity easily, make the platform well suited for companies looking for a flexible, and reliable system.