LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.
Most Commonly Comparedto IBM Rational ClearQuest
Best IBM Rational ClearQuest Alternatives for Medium-sized Companies
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
Higher Rated Features
- Incident and problem management
- Change management
- ITSM asset management
Popular Integrations
Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.
Higher Rated Features
- Change management
- Incident and problem management
- ITSM asset management
Popular Integrations
The Atlassian Service Collection, including the no longer available standalone Jira Service Management, is an integrated suite of service management applications built on Atlassian's unified Jira platform architecture. Designed to bring development, operations, internal IT, and external support teams onto a single workflow engine, the Service Collection consolidates support infrastructures to deliver service at high velocity.
Higher Rated Features
- Incident and problem management
- Change management
- Organize and prioritize service tickets
Popular Integrations
BMC's Track-It! (formerly Numara Track-It!) is an IT asset management, IT help desk, and license management solution.
Higher Rated Features
Popular Integrations
Best IBM Rational ClearQuest Alternatives for Enterprises
BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.
Higher Rated Features
- Change management
- Incident and problem management
- ITSM asset management
Popular Integrations
LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.
Higher Rated Features
Popular Integrations
Amazon Web Services offers AWS Config, a service that provides monitoring and assessment of AWS resource configurations to support compliance auditing, change management and troubleshooting, with resource histories and comparison of historical configurations against planned configurations.
Higher Rated Features
Popular Integrations
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
Higher Rated Features
- Incident and problem management
- Change management
- ITSM asset management
Popular Integrations
Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management.
Higher Rated Features
- Change management
- Incident and problem management
- ITSM asset management
Popular Integrations
The Atlassian Service Collection, including the no longer available standalone Jira Service Management, is an integrated suite of service management applications built on Atlassian's unified Jira platform architecture. Designed to bring development, operations, internal IT, and external support teams onto a single workflow engine, the Service Collection consolidates support infrastructures to deliver service at high velocity.
Higher Rated Features
- Incident and problem management
- Change management
- Organize and prioritize service tickets
Popular Integrations
BMC's Track-It! (formerly Numara Track-It!) is an IT asset management, IT help desk, and license management solution.


