TrustRadius: an HG Insights company

IBM SevOne

Score8.6 out of 10

46 Reviews and Ratings

Contact

What is IBM SevOne?

IBM SevOne’s app-centric, hybrid network observability empowers NetOps teams with ML-driven insights, enabling proactive issue prevention and resolution. With a single source of truth for network performance, it delivers visibility to optimize operations and support agility in complex, multi-cloud environments.

Read more details.

Categories & Use Cases

Media

Screenshot of Hybrid cloud network monitoring. This view helps achieve application-centric observability in hybrid cloud environments for maintaining optimal performance across infrastructure.
Screenshot of MSP network monitoring. This provides comprehensive network monitoring and observability that empower MSPs to support enterprise clients on their hybrid multicloud journeys.
Screenshot of SD-WAN monitoring. This helps mitigate the transitional risk of moving from traditional WANs to fast and dynamic SD-WAN links.
Screenshot of SDN monitoring. This helps maximize the performance and value of Cisco ACI infrastructure with built-in support for monitoring Cisco ACI-based software-defined networks (SDNs).
Screenshot of Enterprise wifi monitoring. This creates visibility across wifi infrastructures to assure consistent high-quality services with modern wifi monitoring and management capabilities.
Screenshot of A view of the default machine learning analytics and visualizations that aid in troubleshooting, anomaly detection, and forecasting. This allows for proactive identification and troubleshooting of issues before they impact end-users.
Screenshot of App performance insights. Flow traffic analysis from IBM SevOne offers real-time, intelligent insights to monitor, manage and optimize a network for continuous performance. These insights can be used to improve customer experience, optimize infrastructure for performance and cost, and reduce time taken to identify, troubleshoot, and resolve network issues.

1 / 7

Screenshot of Hybrid cloud network monitoring. This view helps achieve application-centric observability in hybrid cloud environments for maintaining optimal performance across infrastructure.

IBM SevOne Key Features

Learn about the best (and worst!) features IBM SevOne has to offer, as determined by TrustRadius' reviewers.
Based on 46 ratings of IBM SevOne's features
View all IBM SevOne features

Top Performing Features

  • Hardware health monitoring

    Ability to monitor key hardware metrics including temperature, fan speed, and power supply

    Category average: 9.2

  • Automated network device discovery

    Automated network device discovery allows all devices in the environment to be found and tracked

    Category average: 8.7

  • Customizable reports

    Ability to schedule, generate, and deliver custom performance and availability reports

    Category average: 7.9

Areas for Improvement

  • Network monitoring

    Monitoring network device availability and performance indicators like bandwidth, packet loss, CPU, WAN links, etc.

    Category average: 9.4

  • Wireless infrastructure monitoring

    Ability to monitor wireless access points, controllers, and connected clients

    Category average: 7.4

  • Alerts

    Alerts warning of critical infrastructure component failure can be sent via email or SMS or other channel

    Category average: 8.6

Who Buys & Uses IBM SevOne

IBM SevOne Reviews

What users are saying about IBM SevOne.
View all IBM SevOne reviews

Pros

  • Robust real-time network performance monitoring
  • Highly customizable dashboards for tailored insights
  • Effective alerting and proactive issue detection

Cons

  • Difficult and time-consuming initial setup and learning curve
  • Limited integration capabilities with third-party ITSM and vendor tools
  • Perceived high cost of the product

My experience with IBM SevOne as an IT technician

Lonard Camara
IT technician in Information Technology at DareMapp (51-200 employees employees)

Use Cases and Deployment Scope

I am an IT technician in our organisation and my work is to manage and maintain a more healthy IT environment. I use IBM SevOne to ensure real-time network observability and Internet usage monitoring. The software makes it possible for me to monitor our system users activities and manage incidents. Use of the software plays a critical role by ensuring all our systems are healthy and fit for extensive performance.

Pros

  • The software ensures real-time analytics.
  • IBM SevOne is effective in Network configuration management and network analytics.
  • Reliability in security compliance and monitoring.

Cons

  • Software pricing model is not flexible. I feel like the software has been developed to provide services for well established organisations and businesses.
  • User interface of the software feels overwhelming especially for first time users.

Return on Investment

  • The software has promoted informed decision making based on the available data. It has also improved performance of our systems based on feedback and experience.
  • Use of the product has provided us with comprehensive application performance monitoring systems which has made it possible for us to timely identify and fix performance issues.
  • IBM SevOne has provided us with an automatic anomaly detection system that ensure real-time alerts and notifications.

Other Software Used

New Relic, Domotz, Calendly

A comprehensive tool for network performance monitoring.

Marcelle Galinari
Network Infrustructure Engineer in Information Technology at Calif Technologies (51-200 employees employees)

Use Cases and Deployment Scope

I am a network infrastructure engineer and my work is to ensure optimum network performance in our organisation. I use IBM SevOne software to monitor performance and general health of our IT systems, detect performance issues across-the-board our network infrastructures and prevent down times which may lead to interruption of services. The software makes it so easy for me to identify root causes of anomalies and enhance repairs. Use of the product has also ensured real-time visibility into our network performance and eliminated network management repetitive tasks and processes.

Pros

  • The software ensures real-time alerts on network performance issues and has very effective anomaly detection capabilities.
  • IBM SevOne software ensures comprehensive security and compliance.
  • It is well suited in active performance monitoring both on premises and cloud.

Cons

  • IBM SevOne deployment and implementation process is not easy. The product has a steep learning curve that favours only IT professionals.
  • The software only supports English language which is a major limitation.

Return on Investment

  • Use IBM SevOne has ensured better performance of our systems by timely identifying issues and dealing with the on time.
  • The software has enabled automation and proper management complex and time consuming network tasks.
  • Since IBM SevOne was introduced in our organisation we have not had down times due to systems failure. The software is able to dect network interruptions and offers warnings in time.

Other Software Used

Action Network, IBM Verify, LogicMonitor

A powerful network monitoring tool.

Incentivized
Verified User
Engineer in Engineering (51-200 employees employees)

Use Cases and Deployment Scope

We use IBM SevOne software to monitor our network traffic and ensure everything stays up without major issues. Our scope involves monitoring hundreds of routers and switches across multiple data centers, and it prevents the IT team from losing their minds when stuff breaks.

Pros

  • Customizable user interface.
  • Great reliability.
  • Dynamic baselining.

Cons

  • Difficult learning curve.
  • Complex configuration.
  • Steep pricing.

Return on Investment

  • Quick network issue diagnosis.
  • Stopped wasting money on bandwidth upgrades.
  • Freed employees from digging manually through logs.

Other Software Used

Slack, Splunk AppDynamics

Incentivized
Jim McDonough
President in Corporate at DataHub (11-50 employees employees)

Use Cases and Deployment Scope

As an IBM Business Partner, DataHub is asked to provide network performance monitoring and show insights into the network elements that can help clients deliver applications at scale.

Pros

  • Network Observation
  • Automate Infrastuture Delivery
  • ConnectApplications Across clouds

Cons

  • More Integration with other vendors

Return on Investment

  • Time savings for automated network discovery
  • Insights into the network. Planning and configuring for future updates/deployments

Alternatives Considered

Dynatrace

Other Software Used

IBM watsonx.data, IBM Guardium, IBM SPSS Modeler

Enhancing Uptime and Efficiency with IBM SevOne

Incentivized
Verified User
Employee in Finance and Accounting (10,001+ employees employees)

Use Cases and Deployment Scope

IBM SevOne is our go-to tool for monitoring network health very closely. It provides us with real-time information, helps us reduce downtime, and increases our customer service. The tool tracks network performance, detects problems and prevents them from occurring across our different branches.

Pros

  • Network performance monitoring
  • Cloud and hybrid setup
  • Issue detection
  • Custom dashboards

Cons

  • Nevertheless, we still need training in order to utilize all of its features.
  • Customizing reports can sometimes be challenging.

Return on Investment

  • Automated monitoring takes over the manual task and reduces the workload of the staff.
  • Fast identification of issues ensures uninterrupted service.
  • It is support for audit and regulatory requirements.

Alternatives Considered

Datadog

Other Software Used

SolarWinds Network Performance Monitor (NPM)

IBM SevOne Alternatives

Products similar to IBM SevOne that may also meet your needs.
View all IBM SevOne alternatives
OpenText Network Node Manager i (NNMi)
CompareLearn more
SolarWinds Network Performance Monitor (NPM)
CompareLearn more
Broadcom DX NetOps
CompareLearn more