Name: Idiomatic Customer Feedback Analytics Platform
Price: 399 USD
Author: Idiomatic

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Performance Testing

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Enhanced 911 (E911)

Enterprise Generative AI

Integrated Workplace Management (IWMS)

Payment Facilitation

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

Employee Monitoring

HR Management

Payroll

Recruitment Agency

Stock Option Plan Administration

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Application Performance Management (APM)

Cloud Migration

Cloud Storage

DevSecOps

Firewall

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Product Implementation Services

Robotic Process Automation (RPA)

Telecom Expense Management (TEM)

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audience Engagement

Content Management

Cross-Channel Campaign Management

Email Marketing

Email Testing

Employee Advocacy

Enterprise Marketing Management

Marketing Automation

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Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Cloud Access Security Brokers

Secure Access Service Edge (SASE)

User and Entity Behavior Analytics (UEBA)

Security

Camp Management

Digital Forensics

Estate Planning

Vertical-Specific

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Complex data sources (e.g. support tickets, multi-question surveys)

Simple data sources (e.g. reviews, social, 1-question surveys such as NPS, CSAT)

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Idiomatic Customer Feedback Analytics Platform

Enterprise Feedback Management

Idiomatic is Voice of Customer in a box, used by companies such as Pinterest, Instacart, and HubSpot. It can be used to build a voice of customer program or to look into automating an existing program.With Idiomatic, customer feedback can power the VOC to make changes that actually improve your Customer Experience. Idiomatic:<ul><li>Ingests your customer feedback from every data source.</li><li>Automatically classifies the feedback so you don’t have to read every comment.</li><li>Prioritizes feedback so you can focus on what matters.</li><li>Summarizes and communicates that feedback to the parties who matter.</li></ul>The solution aims to eliminate manual deep dives. Idiomatic pre-tags tickets for customer service routing. The customer feedback data types analyzed include help desk, surveys, app reviews, product reviews, social media, and forum/communities.<div> </div>

Idiomatic

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Enterprise Feedback Management Software

Idiomatic Customer Feedback Analytics Platform

Overview

What is Idiomatic Customer Feedback Analytics Platform?