Name: unitQ Overview: Product Quality Monitoring Platform
Uploaded: 2021-08-12T18:52:29.000Z
Duration: 1 min 42 s
Description: unitQ Overview - Product Quality Monitoring Platform

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Mind Mapping

Development

Business Intelligence (BI)

Collaboration

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

File Sync and Share

Fraud Detection

IT Service Management (ITSM)

Identity Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Virtualization

Password Management System

Remote Monitoring and Management

Secure Email Gateway

Solid State Drives

Static Application Security Testing (SAST)

Storage Area Network

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Marketing Automation

Mobile Marketing

Retail Media Advertising

SMS Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Swag Management

Video Streaming

Web Analytics

Webinar

Marketing

Field Service Management

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales Gamification

Sales Intelligence

eCommerce

Sales

Insider Risk Management

Secure Service Edge

Security

Car Rental

Equation Editors

Home Health Care

Law Practice Management

Online Voting

Smart Cities

Vertical-Specific

medium

M2E Cloud

Inventory Management

aPlus+ Attendance, from Cobek Software, offers a selection of attendance solutions from 'off the shelf' to more complex integrated systems. Options can be configured to integrate with an existing system.

aPlus+ Attendance

Attendance Tracking

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KindLink, from the company of the same name in London, is presented as a platform where businesses and charities connect and manage their corporate social responsibility, fundraising, volunteering, donor CRM, and measure and share their sustainability impact.

KindLink

Corporate Volunteering

Alert Rental Software in Colorado Springs boasts installation and successful operation in hundreds of the world’s best-automated construction, general tool, and event equipment rental companies, writing millions of rental contracts annually.  Alert is a rental software provider, doing business throughout North America, the Caribbean, and several other countries.

Alert Startup Subscription

Alert Fundamentals

Alert Summit

Alert Rental

Equipment Rental

Based in Silicon Valley, AnChain.AI is a blockchain analytics company that specializes in AI-powered platforms. AnChain.AI provides around-the-clock protection, securing crypto exchanges, protocols, and DApps worldwide for several millions of dollars in weekly transaction amounts. The Situational Awareness Platform (SAP) proactively protects crypto assets by providing proprietary artificial intelligence, knowledge graphs, and threat intelligence on blockchain transactions. The vendor states the SAP can also detect and predict vulnerabilities and threats before they occur, enabling businesses to take proactive action.

AnChain.ai

Blockchain Analysis

small

The Org

Org Chart

Orgio, Inc.

Mavenir, headquartered in Richardson, Texas, offers CloudRange, a network function virtualization (NFV) option. CloudRange allows CSPs to realize additional revenue streams by launching and scaling new services.

Mavenir CloudRange (discontinued)

Network Function Virtualization (NFV)

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Discontinued Products

CMIT Solutions headquartered in Austin offers CMIT Email Security, to block or prevent transmission of inbound or outbound unsafe and undesirable emails.

CMIT Email Security

Anti-malware

Customizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

CMIT Solutions

EventsWallet

Event Management

TurnKey Lender

PinPoint DMS, from LSSP Corporation, is presented as a fully customizable, non-technical approach to storing and editing files with built-in workflow, onboarding, and retention management.

PinPoint Document Management Software (DMS)

Document Management

PinPoint DMS PinPoint Document Management Software (DMS)

LSSP Corporation (PinPoint DMS)

Idiomatic Customer Feedback Analytics Platform

Thematic analyzes customer feedback to help companies improve customer experience.

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Viable is an AI-powered analysis tool that helps businesses make use of all their data at scale to make better decisions. The platform provides in-depth analysis and actionable insights from customer feedback, enabling businesses to identify and prioritize the most critical issues that impact user satisfaction and retention. Presented as a Generative Analysis Platform, it harnesses AI to automate qualitative data analysis, saving product teams hours of manual work every year.

Viable

Zendesk Suite

Gong

Datadog

Zoho Desk

Delighted by Qualtrics

Apptentive

AskNicely

Intercom

Helpshift

Typeform

Freshdesk

Trustpilot

Jira Service Management

Alchemer

Zendesk Chat

Medallia

Salesforce Service Cloud

SurveyMonkey

PagerDuty

Kustomer

Feefo

Microsoft Teams

GitHub

Capterra

unitQ is a customer experience and user testing tool, presented as the missing link in the product feedback loop, providing AI-powered insights from user feedback to help craft high-quality products, services, and experiences. The tool boasts companies like Spotify, Bumble, Pinterest, Chime, and HelloFresh as users of unitQ to drive growth, reduce churn, and build loyalty.

Basic

Keatext

Customer Experience Management

Multi-channel customer feedback collection

Customer experience dashboard

Customer journey mapping

Churn risk scoring

AI-powered recommendations

TheyDo

unitQ

Customer Experience Management (CX, or CXM, or alternately CEM) is an approach to guiding the customer experience with an emphasis on personalization, customer journey, feedback, knowledge, and self-teaching. CXM platforms present a centralized place to oversee and manage the customer experience through integrations with a web content management system, a CRM, and other sources of data to improve customer engagement and enhance the online user experience.

unitQ Overview - Product Quality Monitoring Platform

unitQ Overview: Product Quality Monitoring Platform

unitQ’s leading product quality monitoring platform empowers organizations to take a data-driven approach to product quality so they can fix the right quality issues faster. 

Visit https://unitq.com to learn how your teams can efficiently identify, prioritize, and fix quality issues that matter.

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

The ability to map out the journey your customers take by persona.

A score or metric that predicts how likely a given customer or account is to churn. This may be more relevant for B2B companies.

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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TheyDo

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Product Details

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Comparisons

Compare with

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KindLink

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AnChain.ai

The Org

CloudRange

CMIT Email Security

EventsWallet

PinPoint DMS

Reviews