TrustRadius Insights
Thematic provides a comprehensive solution for businesses to obtain customer feedback from various sources and identify the pain points in …
Starting at $500 per month
View PricingOverview
What is Thematic?
Thematic analyzes customer feedback to help companies improve customer experience.
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Enterprise-Custom Pricing
$0
Cloud
Team
$200
Cloud
month
Project
$500
Cloud
month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://getthematic.com/product/plan…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $500 per month
Product Demos
How Thematic works: Make smarter data-driven decisions
YouTube
Retail demo - Thematic Mapping
YouTube
Pixelsgarden Post demo clip #9: OMO Thematic TV commercial
YouTube
Installing Joomla Demo Packages | YOOtheme Documentation (Joomla)
YouTube
Demo Teaching (Thematic teaching )
YouTube
cumberland + gsharp demo 2: thematic mapping
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Thematic?
Thermatic helps companies connect from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction or revenue. With advanced text analytics to surface themes, you quickly and easily uncover valuable insights backed by evidence to deliver ROI.
Thematic Competitors
Thematic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Thematic analyzes customer feedback to help companies improve customer experience.
Thematic starts at $500.
The most common users of Thematic are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Thematic provides a comprehensive solution for businesses to obtain customer feedback from various sources and identify the pain points in customer experience. With Thematic, users can easily categorize large volumes of comments into themes for efficient qualitative data analysis. The software fills the gap for businesses that are understaffed and overwhelmed with massive amounts of feedback.
Using Thematic, users can track changes in metrics as they make improvements based on insights from the software. This enables businesses to determine specific drivers of positive and negative NPS so they can make changes based on those identified drivers. Users can also quantify the NPS impact of taking action to address a verbatim theme and present hard data to get projects across the line. Overall, Thematic provides an evidence-based framework for users to ensure they are taking the right action at the right time based on customer feedback.
Users generally recommend the following when using Thematic: Onboard with the help of Thematic's great team for a proof of concept. Set realistic expectations and understand AI and ML technology. Plan the implementation and seek guidance from experts. Additionally, users suggest considering the volume of current text analysis and evaluating Thematic against other tools to make an informed decision. This will ensure a successful integration and maximize the benefits of using Thematic for extracting meaningful insights from customer feedback.