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inriver PIM

Score9.5 out of 10

13 Reviews and Ratings

What is inriver PIM?

inRiver PIM is a master data management platform from the Swedish company of the same name.

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Who Buys & Uses inriver PIM

inriver PIM Reviews

What users are saying about inriver PIM.
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inriver PIM on a B2B Company a Product OwnerTechnical Architects Perspective

Incentivized
Kevin JuanilloView profile
Product Owner in Information Technology at Vertiv (10,001+ employees)

Use Cases and Deployment Scope

We are using inriver PIM as our single source of truth for all our products and product metadata. We have an integration on our downstream application vertiv.com to import all the products, we have a Digital Product Catalog team that is managing all the specifications of our products and services we call them PIM Librarians.

Pros

  • Ease of integration
  • APIs are readily available
  • Simple and easy to use
  • Can create multiple instance for our test and staging environments

Cons

  • AI chat for filtering search/finding products
  • Sample product page based on the downstream integrated application
  • Richtext editor for fields

Return on Investment

  • Less development maintenance because of structured data
  • No reported downtime during our 2yrs of usage
  • All of our product launches hasn't been interrupted with technical issues

Usability

Alternatives Considered

Uptempo

Other Software Used

Atlassian Jira, GitLab, OpenText Digital Asset Management for SAP Solutions

inriver PIM - building one source of truth for product information

Incentivized
Verified User
Vice-President in Marketing (5001-10,000 employees)

Use Cases and Deployment Scope

We use inriver PIM as our one source of truth for all of our product information across multiple brands, categories, countries and languages. inriver PIM also connects to our existing platforms including the ERP system, DAM (digital asset management) system, CMS (content management system) and syndicates or creates templates for key customers and accounts.

Pros

  • Scalability
  • Data Integrations
  • Workflow

Cons

  • Workflow
  • APIs
  • Syndication

Return on Investment

  • Quicker go-to-market
  • Improved templates for customer data
  • Scalable for our growing organization

Alternatives Considered

Syndigo Content Experience Hub, Salsify and Informatica Intelligent Data Management Cloud

Other Software Used

Sprout Social, Tagger, Progress Sitefinity, PriceSpider, Bazaarvoice, BlueVolt, Salesforce Marketing Cloud, Scanova

Great after a little work

Incentivized
Verified User
Strategist in Product Management (501-1000 employees)

Use Cases and Deployment Scope

The inRiver PIM is used to gather & marry the ERP basic SKU information with enriched attribution, description, and assets to allow for a more polished representation online.

Pros

  • Query function is quite robust
  • Job processing in tandem with current work is seamless
  • Friendly UI
  • Dual workspace is extremely helpful

Cons

  • Missing the ability to be able to right click an item/product to open in a new tab
  • Mass Asset/SKU management is not an out-of-the-box feature
  • Shared folders area - few options to create a specialized area that you can block other users from deleting

Most Important Features

  • Export data due to various query options
  • Asset and attribute enhancement to the SKU
  • All other reporting

Return on Investment

  • The ability to associate images to SKUs/items has aided the sales staff
  • Web sales continue to rise
  • Ability to have more than 1 Channel is being used

Alternatives Considered

Stibo STEP MDM, HubSpot CMS Hub and Enterworks Enable PIM

Other Software Used

Adobe Acrobat Reader DC, Adobe PhotoShop, Microsoft Excel

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