TrustRadius: an HG Insights company

Iterable

Score8.3 out of 10

234 Reviews and Ratings

Top Performing Features

+7%

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Cat avg: 8.2

+9%

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Cat avg: 7.9

+7%

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Cat avg: 7.9

+9%

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Cat avg: 7.7

Worst Performing Features

-39%

Integration with Microsoft Dynamics CRM

The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

Cat avg: 7.7

-25%

Custom reports

Users can create custom reports.

Cat avg: 7.2

-26%

Standard reports

The software offers pre-built reports with metrics standard to the category.

Cat avg: 7.6

Iterable Features from Reviews

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.00%
  • WYSIWYG email editor

    Users can create html emails through a drag-and-drop interface, without html coding knowledge.

    Category average: 8.2

  • Dynamic content

    Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

    Category average: 7.9

  • Ability to test dynamic content

    Users can test dynamic content prior to launching a campaign.

    Category average: 7.7

  • A/B testing

    Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

    Category average: 7.9

  • Mobile optimization

    Users can easily optimize emails and landing pages for mobile devices.

    Category average: 7.9

  • Email deliverability reporting

    The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

    Category average: 8.2

  • List management

    This involves creating, filtering, editing, merging and de-duping lists of contacts.

    Category average: 8.5

  • Triggered drip sequences

    The software allows users to set up automatic / drip email campaigns triggered by certain events.

    Category average: 8.7

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5.8-23%
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.4

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 7.6

  • Custom reports

    Users can create custom reports.

    Category average: 7.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.1-9%
  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 8

  • Role-based workflow & approvals

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 7.9

  • Customizability

    Users can customize their instance with features like custom fields and custom objects.

    Category average: 7.7

  • Integration with Microsoft Dynamics CRM

    The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

    Category average: 7.7

  • Third-party software integrations

    Integration functionality with third-party or in-house systems.

    Category average: 7.9

Iterable Features from the Vendor

Email & Online Marketing

Vendor-reviewed
  • WYSIWYG email editor

    Users can create html emails through a drag-and-drop interface, without html coding knowledge.

  • Dynamic content

    Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

  • Ability to test dynamic content

    Users can test dynamic content prior to launching a campaign.

  • A/B testing

    Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

  • Mobile optimization

    Users can easily optimize emails and landing pages for mobile devices.

  • Email deliverability reporting

    The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

  • List management

    This involves creating, filtering, editing, merging and de-duping lists of contacts.

  • Triggered drip sequences

    The software allows users to set up automatic / drip email campaigns triggered by certain events.

Reporting & Analytics

Vendor-reviewed
  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

  • Custom reports

    Users can create custom reports.

Platform & Infrastructure

Vendor-reviewed
  • API

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

  • Role-based workflow & approvals

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

  • Customizability

    Users can customize their instance with features like custom fields and custom objects.

  • Integration with Microsoft Dynamics CRM

    The software can integrate with Microsoft Dynamics CRM bi-directionally, allowing for data syncs, activity alerts, campaign triggers, enhanced reporting, and lead assigning.

  • Third-party software integrations

    Integration functionality with third-party or in-house systems.