- User and tenant management is excellent. It is very simple to implement and easy to manage.
- The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
- Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
- They are in rapid development mode and some of the releases have had QA problems. The offering is quite young so this is expected.
- There are several usability issues like sorting and other basic items which others have solved. This is an area of improvement when compared to other, more refined BI tools. We communicate in grids and the grid controls need some work.
- Support responsiveness is as advertised but a bit slow when compared to other vendors we work with. In other words, they say they'll get back to us in 48 hours and they do what they say but we'd appreciate faster responses.
Where it falls a bit is in usability. There are some rough edges which have to be coded around.
Izenda Scorecard Summary
Feature Scorecard Summary
Izenda is an embedded self-service business intelligence and analytics platform that is 100% web-based. The vendor says their software empowers business users to create ad hoc reports, dashboards and visualizations, without making heavy demands on IT. Additionally, the vendor says Izenda seamlessly embeds in applications, inheriting their existing security model. It works with existing data models and connects to multiple databases, while offering a semantic layer that lets business users explore their data using familiar business terms. Designed for OEM use, the Izenda platform is white-label ready and has no per user or core fees. The vendor says that for independent software vendors, (ISVs), Izenda improves ROI and speed to market, and lowers development cost.
No per user or core fees, unlimited use licensing for production and non-production instances.
Izenda Customer Size Distribution
|Small Businesses (1-50 employees)||50%|
|Mid-Size Companies (51-500 employees)||35%|
|Enterprises (> 500 employees)||Enterprises (> 500 employees)||15%|
Izenda Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Izenda Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Mobile Web|
|Supported Countries:||North America, Europe, Asia, South America, Australia, New Zealand, South Africa|
|Supported Languages:||Arabic, German, English, Spanish, French, French-Canadian, Italian, Japanese, Korean, Portuguese, Russian, Bulgarian, Chinese Simplified, Chinese Traditional, Hindi|