Izenda - Great OEM / White Label Solution
Anonymous | TrustRadius Reviewer
May 01, 2018

Izenda - Great OEM / White Label Solution

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Izenda

We use a white labeled version of Izenda as a front end for a BI product. It's a separate product and used across our product portfolio.
  • User and tenant management is excellent. It is very simple to implement and easy to manage.
  • The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
  • Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
  • They are in rapid development mode and some of the releases have had QA problems. The offering is quite young so this is expected.
  • There are several usability issues like sorting and other basic items which others have solved. This is an area of improvement when compared to other, more refined BI tools. We communicate in grids and the grid controls need some work.
  • Support responsiveness is as advertised but a bit slow when compared to other vendors we work with. In other words, they say they'll get back to us in 48 hours and they do what they say but we'd appreciate faster responses.
We compared to other end user tools like Qlik, Tableau and Power BI. These tools are very refined but not positioned for OEM/Embedded use cases. The closest we came was logi and Birst and the price and business model of Izenda was much more appealing.
Overwhelmingly SQL with recent addition of Redshift. Multiple sources can be merged but it's better done elsewhere for speed.
Easy to share and collaborate with emails. Dashboard presentation is also quite nice. Limited capabilities beyond that.
White labeling/OEM scenarios are where Izenda shines. It's a nice solution and they have a good handle on the pricing. The system is customizable enough to do everything that's needed. We view it like unfinished furniture where we have to put the finishing touches on the system in order to make it work for our use case.

Where it falls a bit is in usability. There are some rough edges which have to be coded around.

Izenda Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
7
Report Formatting Templates
8
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
8
Report Versioning
9
Report Delivery Scheduling
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Predictive Analytics
6
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Responsive Design for Web Access
8
Dashboard / Report / Visualization Interactivity on Mobile
8