TrustRadius Insights
Users have reported receiving exceptional customer service and support from the company, with prompt responses to their inquiries through …
Starting at $79 per month (no set up fee)
View PricingOverview
What is Jane.app?
Jane is a health and wellness practice management platform designed to be helpful now matter how a practice operates, from Jane Software headquartered in North Vancouver. It is available online and on any device, Jane offers branded online booking, beautiful…
Recent Reviews
Pricing
Base Plan
$79
Cloud
per month + $25 per additional full license + $12.50 per additional half license
Insurance Plan
$109
Cloud
per month + $30 per additional full license + $12.50 per additional half license
Corporate Plan
$399
Cloud
per month + $25 per additional full license + $15 per additional half license
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://jane.app/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $79 per month (no set up fee)
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Jane.app?
Jane is a practice management solution that is available online and on any device, Jane offers branded online booking, scheduling, custom electronic documentation (EMR), online intake forms, patient reminders, integrated payment processing, and optional insurance management.
Jane.app Videos
Demo | Jane's Schedule with Elle
Tutorial | Jane's Charting Basics with Sophia
Jane.app Competitors
Jane.app Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Jane is a health and wellness practice management platform designed to be helpful now matter how a practice operates, from Jane Software headquartered in North Vancouver. It is available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, and also supports online appointments (telehealth).
Jane.app starts at $79.
The most common users of Jane.app are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have reported receiving exceptional customer service and support from the company, with prompt responses to their inquiries through social media and from the dedicated support team. This software is highly recommended for basic, smaller practices that do not require complex functionalities. Users have expressed high satisfaction with the software, finding it superior to the competition they previously used. It has significantly streamlined daily tasks and made work more enjoyable for users, particularly when compared to other EMR systems they have utilized in the past.
The software seamlessly integrates into users' clinics, providing efficient management of scheduling and electronic medical records. Users are thrilled with their choice of this software as they began their practice. It has fully met users' expectations without any hidden issues or lack of functionality. In addition, users appreciate the comprehensive reporting capabilities of the software and the interactive webinars that facilitate user feedback and suggestions.
Users also highlight the impressive level of assistance provided by the support team in resolving their issues and concerns. They find the software reliable, multifunctional, and user-friendly, with an intuitive interface. The software offers easy-to-follow training materials and regular updates with innovative features and integrations. Users value the convenience of the online booking system and effective communication with company representatives.
The simplicity of the software is highly praised by users who can easily create custom intake forms and consents tailored to their clinic's needs. The customer service provided by the company is consistently positive and supportive. Users enjoy utilizing the software to customize it according to their specific requirements while appreciating the local ownership of the company. Overall, users express overwhelming satisfaction with this software, highlighting its flexibility, ease of use, and responsive user community.
Moreover, during the COVID-19 crisis, this software has played a pivotal role in enabling business continuity through online video conferencing and training sessions. As solo-preneurs, users find it indispensable as it consolidates all necessary features in one platform. The software caters specifically to charting therapists and has proven invaluable for online scheduling and insurance claim processing. Users rely on the software for efficient client management, generating reports, and creating and managing various forms required for their clinics.
Easy to use: Users have consistently praised the software for being easy to use, with an intuitive user interface and a clean design. Several reviewers have mentioned that they were able to navigate the software without any difficulties or extensive training.
Highly customizable: Many users have expressed appreciation for the customization options available in the software. They have found it valuable to be able to tailor the software to fit their specific needs and preferences. This flexibility has been particularly beneficial in accommodating different practice and clinician requirements.
Outstanding customer support: The customer support provided by the software company has received widespread praise from users. Reviewers have consistently described the support as outstanding, with prompt and helpful responses to queries. This level of service has contributed positively to their overall experience with the software.
Limited choice of colors: Some users have expressed frustration with the software's limited choice of only 8 colors for services, as it makes it difficult to keep track of different services. They feel that having a wider range of color options would greatly improve their organization and efficiency in scheduling.
Complicated 'shift' and 'tagging' functions: Several users have found the 'shift' and 'tagging' functions unnecessarily complicated, which has hindered their workflow and efficiency. They suggest simplifying these features to make them more user-friendly and intuitive.
Incompatible accounting reports: A number of users have mentioned that they find the accounting reports and features to be incompatible with standard accounting practices. They also feel that the support team lacks understanding in this area. These users hope for better integration with common accounting practices or additional training/support resources to address this issue effectively.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
November 03, 2022
Jane.app is a must for any practitioner
Score 10 out of 10
Vetted Review
Verified User
I use Jane.app for client management (booking clients in, managing their info, charting etc).
I also use it to easily view reports (financial, clients etc) to help with decision making in the future, understanding what's working and guiding my decisions for growth moving forward.
It is also used to create, store and manage various forms I use for the different modalities I use in my home clinic
I also use it to easily view reports (financial, clients etc) to help with decision making in the future, understanding what's working and guiding my decisions for growth moving forward.
It is also used to create, store and manage various forms I use for the different modalities I use in my home clinic
- Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
- Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
- Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth
- When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
- I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
- This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports
- Reports - so many reports that ensure how I run business is efficient and goal oriented
- Scheduling - simple and easy to incorporate into a website for clients to schedule (and change or cancel) their appointments easily
- Forms - having a massive database of forms (intake, consent, charting) that can be easily customized to meet the needs of my clinic
- Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
- Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
- Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)
I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future