Jrny

Journey (or Jrny) is BetterQA's CRM built for service teams that can't afford to lose context between touches.

Contacts, deal stages, messages, notes, and full activity history are presented in one place, visible when needed, and not buried three clicks deep.

Journey differs from generic CRMs by monitoring accounts for buying signals: job postings, funding, product launches, and scores opportunities from 0 to 100. The built-in reply assistant drafts follow-ups based on conversation history, not templates.