TrustRadius: an HG Insights company

What is Junto?

Junto is an Agentic Enterprise Service Management platform built for Managed Service Providers (MSPs) and internal IT service desks. Operating as an IT Service Management (ITSM) and Help Desk solution, the system employs autonomous software agents to coordinate end-to-end incident resolution, ticket triage, natural language runbook execution, and service desk intelligence across connected IT infrastructure and enterprise applications.

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