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Kavkom Phone System & Predictive Dialer

What is Kavkom Phone System & Predictive Dialer?

Kavkom is a cloud-based CRM software for companies and call centers to optimize customer experience and the management of incoming and outgoing calls.

Kavkom users can obtain local and international numbers, and their solutions integrate unlimited calls to hundreds of destinations, without commitment or activation or maintenance costs.

Accessible with a simple internet connection, the solutions helps employees to be efficient, responsive, professional and productive whatever their location.

With its customization possibilities, Kavkom solutions can be adapted to the user's company.

Associated VoIP technology included in Kavkom's solutions include IVR menu, ringtone group, call recording, advanced statistics, live listening and conferencing, prospect qualification, as well as sending SMS and emails.

Categories & Use Cases

Media

Screenshot of Kavkom, multifunctional, intuitive and efficient professional VoIP telephony solutions.
Screenshot of Vos agents peuvent voir toutes les informations sur les contacts au même endroit. Pendant l'appel téléphonique, ils peuvent consulter instantanément l'historique des appels, e-mails, SMS, rendez-vous, ou des notes le concernant. Cela leur permet de fournir un service de contact de qualité.
Screenshot of Kavkom Predictive Dialer dashboard with real-time data - Get live stats of what's happening in your call center. This will allow you to maximize agent productivity, reduce wait times and respond immediately to caller needs, improving your center's productivity.
Kavkom Phone System & Predictive Dialer
Screenshot of Stay in control of your agents and phone lines.

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Screenshot of Kavkom, multifunctional, intuitive and efficient professional VoIP telephony solutions.