TrustRadius: an HG Insights company

Leapsome

Score7.4 out of 10

19 Reviews and Ratings

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What is Leapsome?

Leapsome is a platform for Performance Management & Employee Engagement. CEOs and HR / People Operations teams in companies such as Trivago, Babbel and Mercedes-Benz choose Leapsome to enhance their people management processes. With Leapsome, you develop employees across your organisation.

Leapsome combines tools for Goals & OKRs Management, Performance Reviews and 360s, Employee Engagement Surveys, Instant Feedback & Praise, and 1-on-1 Meetings into one easy to use and customizable platform.

Categories & Use Cases

Media

Facilitate a culture of rapid development and learning through giving and receiving instant feedback and praise with anyone in the organisation.
Allow employees to privately or publicly praise their co-workers for a job well done - on Leapsome or via Slack & Gmail. Studies show that this boosts engagement, learning and workplace relationships.
Track and collaborate on goals at all levels to create alignment, accountability and transparency across the organisation.
Go beyond simple tracking by sharing feedback on goals or requesting feedback on them. Customize the visibility of each goal to share with the company, specific teams or individual colleagues.
Our live dashboards give you an overview of your review at any time. In the background, smart reminders nudge participants to complete their reviews, while you can simply lay back and relax.
Any review participant will see relevant goals, 1:1 notes, peer reviews and instant feedback notes in the context of the review. Leapsome helps managers avoid bias and write great reviews.
Flexibly compare teams, departments or individuals across specific skills or values. Identify high potentials, facilitate succession planning and target training investments more effectively.
Measure the pulse of your company culture with easy to set up employee engagement surveys and use powerful insights to inform actions for improvement.
Our surveys enable your employees to share their honest opinion - fully anonymously! - and are designed to maximize participation.
Measure engagement drivers that are backed by solid scientific research. Get actionable insights on each segment to take the next step.
Conduct effective and productive 1-on-1 meetings with any employee in your organisation, driven by a well-structured agenda and talking points.
User profile

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Key Features

Learn about the best (and worst!) features Leapsome has to offer, as determined by TrustRadius' reviewers.
Based on 19 ratings of Leapsome's features
View all features

Top Performing Features

  • Multiple review frequency

    System supports multiple review types including annual, quarterly mid-year and anniversary reviews.

    Category average: 8.8

  • Rater nomination workflow

    Ability for nominated raters to accept or reject their nomination.

    Category average: 8.8

  • Workflow restrictions

    Workflow restrictions ensure that employee can only see finalized official review once completed.

    Category average: 8

Areas for Improvement

  • Review status tracking

    Supervisors can monitor and track review status completion with dashboard showing milestones and status.

    Category average: 8.3

  • Subordinate goal setting

    Subordinate goal setting is the ability to define subordinate departmental or team goals in support of overall corporate goals.

    Category average: 6.9

  • Line-of sight-visibility

    Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.

    Category average: 5.9

Reviews

What users are saying about Leapsome.
View all reviews

Leapsome - a Performance Management Software worth a shot

Incentivized
Verified User
Manager in Finance and Accounting (201-500 employees employees)

Use Cases and Deployment Scope

We use Leapsome as our main performance management software. We use it throughout the yearly goal setting process and for all mid-year reviews. We also utilize it for training purposes and to publish OKRs for our teams. We have been using Leapsome for the last year after previously using Betterworks.

Pros

  • Learning Modules
  • Intuitive
  • Functional AI

Cons

  • Sometimes it is hard to navigate
  • It is tough to see how visible your feedback is and who views it
  • It took some time to get to understand the software

Return on Investment

  • It has helped standardize the review process
  • I feel like it has (for better or worse) cause me to invest more time in performance reviews
  • It allows for strong visibility across teams

Alternatives Considered

Betterworks

Leapsome - Performance Management tool

Incentivized
Rajan Sabharwal
Credit Controller in Finance and Accounting at Candi Solar (51-200 employees employees)

Pros

  • Performance management
  • Simple interface
  • Key KPI at the home page

Cons

  • I believe this tool can also hold the rewards and recognition function as well which can help in managing it along with performance management
  • This tool should also have an option to record 1:1 discussions and earlier reviews along with the yearly performance management
  • Remuneration details are although an HR function and should be within the company’s restricted information however the yearly bonus and increment details can also be sent across this tool and that will be recorded accordingly. Just a thought for HR database. Not sure about the restrictions

Most Important Features

  • Performance management
  • Interface
  • Synchronised with the company’s database

Return on Investment

  • It has created a database to hold the performance reviews which is great
  • Prepare KPI and reports on people performances
  • Bring organization together on a standard tool

Alternatives Considered

Workday Human Capital Management

Other Software Used

Slack, Asana, BambooHR

Awesome product for people management

Incentivized
Ankit BhangarView profile
Sr. Product Manager in Product Management at Cognizer Inc. (11-50 employees employees)

Pros

  • Great tool for assessments & development Profile, awesome graphs and highly customizable
  • Internal surveys as one of the most used feature, use of visuals to represent data is very impressive
  • Integration with Slack keeps me updated so emails are not lost in the sea of unreads
  • A personalized "To Do" list helps me save time.

Cons

  • Setting up a meeting on Leapsome for assessment was tiresome, good tool but needs to have better UX
  • The goals feature needs to be expanded a bit more
  • If it can be integrated with project management tools, that would be awesome

Most Important Features

  • Assessment
  • Survey
  • Instant Feedback

Return on Investment

  • Get to know the company pulse, we can't put a ROI there
  • Assessments are easier and documented
  • Feedbacks are a great way to see engagement between employees

Alternatives Considered

Officevibe

Other Software Used

Zoom, productboard, Asana, Figma, Balsamiq, Atlassian Confluence, Atlassian Jira Align (formerly AgileCraft)

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