Use Cases and Deployment Scope
When first starting to use Lightning Forms, we had fairly simple use cases including a light touch Contact Management tool to allow colleagues to request a callback on behalf of a customer, and a Repair Request & Track tool for people to request a repair to their property and track its progress. While simple, these two cases have been largely successful and popular internally.
We are now looking to more complex use cases, including revamping our void property reletting process. This will bring together a number of departments and allow them to work together on each void in a visual way, giving everyone access to real time information and updates. This is particularly vital considering our colleagues work more remotely. We feel this solution is very powerful and is helping us strive to be sector leaders in this area.