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Lumen Ethernet

Score7.2 out of 10

4 Reviews and Ratings

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What is Lumen Ethernet?

Lumen Ethernet services power secure, high-availability network solutions that enable high-performance voice, video and data applications.

Categories & Use Cases

Reviews

What users are saying about Lumen Ethernet.
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Better than comcast but no match with AT&T

Incentivized
Himanshu BhardwajView profile
Senior Quality Assurance Analyst in Information Technology at Chicos (1001-5000 employees employees)

Use Cases and Deployment Scope

In my organization, we have moved to use century link services from large scale to small scale for the reason of being sometimes unreliable and consistent services. We are not using this for any large-scale server-side activities. We have limited the use of it to certain aspects for better control of the services. The mobile platform is the main scope for these services as of now.

Pros

  • Small platform integration specially mobile related.
  • Cost effective services.
  • Great customer services.

Cons

  • Handling large scale deployment and continuous services.
  • Infrastructure related investment can prove very worthy.
  • Integration with local tools and in house applications.

Most Important Features

  • Handling the load of services.
  • Integration with in house tools and applications.
  • Support during deployments.

Return on Investment

  • Breadth of features.
  • Security.
  • Widely availability.

Alternatives Considered

AT&T Business

Other Software Used

AT&T Business

CenturyLink Fiber - Large Complex implementation

Incentivized
Verified User
Employee in Information Technology (501-1000 employees employees)

Use Cases and Deployment Scope

We implemented this in a large office complex of 7 stories and roughly a thousand users. This service is proven to all users in the facility and has been quite stable since its implementation. We have this running via fiber throughout the building and are using Unifi Pro networking equipment on top of the service.

Pros

  • Speed has been consistent.
  • Reliability of uptime.
  • Hardware has been solid.

Cons

  • Configuration.
  • Implementation.
  • Customer Service.

Most Important Features

  • Speed.
  • Price.
  • Reliability.

Return on Investment

  • Positive: After configuration and initial setup service has been great. We have a call center running off the service and calls have much less jitter now.
  • Positive: Fiber speeds have helped us execute daily tasks quicker.
  • Negative: Much time and money wasted on the initial configuration and setup.

CenturyLink a great service

Incentivized
Verified User
Administrator in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

CenturyLink Ethernet Services is our primary service provider. We have had great support and a solid connection since we started using their service. We chose it because it offered us the best options, like a Firewall, for the lowest price. We have only had two service disruptions and both were due too construction crews cutting the cable. Both of these issues were quickly resolved by CenturyLink. For the past 9 years we have had offers to switch from other service providers but none could offer us the same service and options for the same price. We are very happy and do not plan to change.

Pros

  • Maintain connection quality
  • Lower costs than competiters
  • Great customer service
  • Timely repairs

Cons

  • Offer better line location for construction
  • Available in more states
  • Quality of service reports monthly

Most Important Features

  • Always connected
  • Quality of service
  • Price

Return on Investment

  • ROI was better than some competiters
  • Fast connection speeds
  • Quick updates to software and hardware

Other Software Used

Microsoft 365 (formerly Office 365)