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Microsoft Edge Reviews & Insights

Score8.1 out of 10

53 Reviews and Ratings

Top industries

Based on 1,383 HG Insights installations.

Community Insights for Microsoft Edge

Synthesised from 8 verified reviews.


Synthesised from 8 reviews


Microsoft Edge serves as a fundamental web browser for daily operations within organizations, addressing needs for general internet access, research, and interaction with external partners. Reviewers consistently highlight its robust integration with the Windows ecosystem, with 38% noting its strong manageability through Group Policy Objects (GPO) and Microsoft Intune for centralized control over security policies and user profiles. This deep integration facilitates seamless syncing of favorites, passwords, and extensions, contributing to a streamlined administrative and user experience across the enterprise. The product demonstrates strong performance and efficiency, with 38% of reviewers commending its speed and reliability, including quick program opening and access times. Its organizational tools, such as tab and task management, are also frequently praised by 38% of users for enabling effective multitasking. Furthermore, Edge's evolving feature set, including advanced capabilities like vertical tabs, split screen, and the integrated Co-Pilot AI, is valued by 25% of reviewers, particularly for technical tasks like code generation and issue analysis, indicating a growing role for AI in browsing workflows. While generally positive, areas for improvement have been identified. Limitations in extension availability and the relevance of search results were each noted by 25% of reviewers, suggesting opportunities to enhance third-party integration and search efficacy. Specific functionality issues were also reported by 25% of the user base. Despite these points, Microsoft Edge has positively impacted business objectives, with 50% of reviewers reporting enhanced productivity and operational efficiency through features like Copilot and sidebar add-ons. Its lower system footprint was also beneficial for 25% of users in RAM-constrained environments. The browser's utility for complex development efforts received mixed feedback from 25% of reviewers, despite the acknowledged value of IE Mode for legacy applications. Overall, Microsoft Edge offers a compelling value proposition through its core browsing capabilities, strong IT management features, and continuous innovation, making it a significant tool for organizational productivity.


  • Deep integration with Windows OS and centralized IT management tools (GPO, Intune)
  • Robust performance, speed, and reliability for daily operations
  • Effective tab and task management features for multitasking
  • Advanced features like Co-Pilot AI for enhanced productivity and technical tasks
  • Positive impact on organizational productivity and operational efficiency
  • Limited extension availability compared to competing browsers
  • Occasional issues with the relevance of search results
  • Reported instances of specific feature functionality not operating as expected
  • Mixed suitability for complex development efforts despite IE Mode utility
What other products like Microsoft Edge have you used or evaluated?

From 8 reviews

Reviewers frequently cited a range of alternative web browsers they have used or evaluated when considering products like Microsoft Edge. The most commonly mentioned alternative was Mozilla Firefox, which was noted by 5 of 8 reviewers. Google Chrome also featured prominently as a browser users have experience with, being mentioned by 4 of 8 reviewers. These two browsers appear to represent the primary points of comparison or prior experience for users in this sample. A smaller segment of the review base, comprising 2 of 8 reviewers, also indicated experience with Safari, suggesting its role as an alternative, particularly among users within specific operating system environments. The overall sentiment across these mentions was mixed, indicating that while these products were recognized as alternatives, the reviews did not consistently express a strong positive or negative preference for them over Edge in the context of this evaluation.

Google Chrome

Google Chrome

Mozilla Firefox

Mozilla Firefox

Safari

Safari

What positive or negative impact (i.e. Return on Investment or ROI) has Microsoft Edge had on your overall business objectives?

From 8 reviews

Microsoft Edge has positively influenced business objectives primarily through enhanced productivity and operational efficiency, as reported by 4 of 8 reviewers. Specific features such as Copilot, sidebar addons, and profile synchronization were highlighted for streamlining tasks and reducing IT setup time. Beyond productivity, 2 of 8 reviewers noted the browser's positive resource impact, citing its lower system footprint as beneficial for environments with RAM constraints. Additionally, its ease of management and user-friendliness were appreciated by a quarter of the reviewers, contributing to a smoother administrative and user experience. While generally positive, the browser's impact is not without nuance; 2 of 8 reviewers reported mixed experiences concerning browser functionality, specifically noting challenges in development efforts despite the utility of IE Mode for legacy applications. This suggests that while Edge offers clear advantages in efficiency and resource optimization, its suitability for complex development scenarios may vary.

Productivity and Efficiency

Profile syncing saves a lot of time with IT from constantly having to set up Edge for users.

Resource Impact

It is good to have an alternative to Google...different results...which means more choices and information than from one source.

Browser Functionality Challenges

Positive - we can still utilize certain needed things via the IE Mode.

Besides Microsoft Edge, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 8 reviews

Reviewers frequently utilize a range of software applications in addition to Microsoft Edge, with web browsers and productivity suites being the most commonly cited categories. Google Chrome is a popular choice, mentioned by 3 of 8 reviewers as a regularly used alternative browser. Another significant browser mentioned is Mozilla Firefox, cited by 2 of 8 reviewers. Beyond web browsing, Microsoft's productivity tools are also widely adopted, with 2 of 8 reviewers indicating regular use of various components within the Microsoft Office Suite. The consistent positive sentiment across all mentioned applications suggests that users find these tools valuable and integral to their daily workflows, complementing their use of Microsoft Edge.

Google Chrome

Google Chrome

Mozilla Firefox

Mozilla Firefox

Microsoft Office Suite

Microsoft 365, Microsoft Azure, Microsoft Defender for Business

Describe how you use Microsoft Edge in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 8 reviews

Microsoft Edge is widely adopted within organizations, primarily serving as the default or mandatory web browser for daily operations. All 8 reviewers indicated its use for fundamental internet access, research, and interaction with partner companies, highlighting its intuitive interface. A significant aspect of its organizational utility stems from its robust integration with Windows operating systems and manageability through tools like Group Policy Objects (GPO) and Microsoft Intune, a point raised by 3 of 8 reviewers. This integration allows for centralized control over security policies and user profiles, including syncing favorites, passwords, and extensions. Furthermore, 2 of 8 reviewers specifically praised Edge's continuous enhancements, particularly its advanced features like vertical tabs, split screen, and the integrated Co-Pilot AI. Reviewers noted Co-Pilot's value for technical tasks such as code generation and issue analysis, suggesting a growing role for AI in their browsing workflows. The overall sentiment regarding Microsoft Edge's utility in organizational settings is positive, with its core browsing capabilities, strong IT management features, and evolving AI-driven functionalities contributing to its perceived value.

Browser Functionality and Use

We use Microsoft Edge as our Mandatory browser.

Integration and Management

Microsoft Edge can be control by windows GPO, which is a very good point to ensure a global security of this central software for the internal applications.

Advanced Features and AI

Microsoft Edge with all its continuous new enhancements like pins, vertical tabs, tab management (like grouping and sending tabs to devices), split screen, screenshot, sidebars, Co-Pilot AI integration, etc., continuously becomes more and more useful and helpful.

Please provide some detailed examples of areas where Microsoft Edge has room for improvement.

From 8 reviews

Microsoft Edge has several identified areas for potential improvement, primarily concerning its ecosystem and core browsing capabilities. Two of eight reviewers specifically noted limitations in extension availability, suggesting that the current offerings fall short compared to competing browsers. Concurrently, 2 of 8 reviewers also raised concerns regarding the relevance of search results, indicating that simple queries sometimes require additional effort to yield desired information. Furthermore, specific functionality issues were reported by 2 of 8 reviewers, highlighting instances where certain features did not operate as expected. These observations collectively suggest that while the browser provides a foundational experience, there are opportunities to enhance its third-party integration, search efficacy, and feature reliability to meet user expectations more consistently.

Extension Availability

Microsoft Edge's extension availability falls very short compared to other browser's offerings.

Search Result Relevance

Sometimes the search results still aren't as good as Google.

Functionality Issues

I'm not sure if this is an Edge issue, but if you set up the Passwordless Experience in Windows and don't have Windows Hello configured, when you attempt to view a password, it displays a prompt that doesn't work.

Please provide some detailed examples of things that Microsoft Edge does particularly well.

From 8 reviews

Microsoft Edge is frequently recognized by reviewers for its robust performance and efficient management features, which contribute to a streamlined browsing experience. A significant portion of reviewers, 3 out of 8, specifically commend the browser's speed and overall reliability, noting quick program opening and access times. This performance is complemented by strong organizational tools, with 3 out of 8 reviewers highlighting its capabilities in tab and task management, enabling effective multitasking. Furthermore, user and system administration benefits are evident through its syncing and profile management features, also mentioned by 3 out of 8 reviewers, which include seamless settings synchronization and enterprise manageability. Beyond core browsing, Edge is also noted for its effective search functionality, cited by 2 out of 8 reviewers for its ability to return relevant information, and its broad compatibility with web standards and legacy systems, a point raised by 2 out of 8 reviewers.

Speed and Performance

Speed of opening the program and speed of access

Tab and Task Management

Managing search results with excellent tab management features

Syncing and Profiles

Being managed by Intune.

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