System Center Operations Manager is a highly versatile and …
- Office 365
- Windows 10
Threshold alerts (24)
Server availability and performance monitoring (23)
Database monitoring (24)
Server usage monitoring and capacity forecasting (23)
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- Real-time monitoring for alerting
- Gathering performance counter resource usage
- Delegation of seeing only what you should see
- Creating custom alerts or monitors--all XML based
- Easier way to monitor non-Windows systems (e.g., RHEL)
System Center Operations Manager is a highly versatile and efficient monitoring tool which we are using to perform monitoring of our various servers and datacenter equivalent. We also generate performance analysis using System Center Operations Manager so we can predict when a certain resource will be exhausted and in this way we can plan for it accordingly.
The most amazing thing about System Center Operations Manager is that it is highly integrable with any other vendor hardware and software through what are called management packs. Using these management packs, which are readily available, one can monitor a large amount of hardware without worrying about the underlying vendor.
The second most amazing thing is that System Center Operations Manager alerts are highly customizable based on specific needs and requirements. We can granularly configure the alerts based on a wide variety of criteria and even create our own custom criteria, too. We can then create specific groups to forward the alerts to the relevant team so they can see it and take appropriate action promptly.
- Management and monitoring of Windows as well as Unix/Linux platforms
- Remotely connect to Windows machines and perform administrative task from the console itself
- Even monitors DB applications like MS SQL and provides recommended steps to resolve
- Can create custom dashboards for the NOC team so they can monitor the datacenter with ease
- Unix/Linux platform monitoring is currently limited since this feature was recently introduced
- System requirements are a bit high, as opposed to other applications
- Could be more secure if System Center Operations Manager is introduced as a virtual appliance
Where there are only Unix/Linux platforms then the features of System Center Operations Manager are currently limited, but hopefully Microsoft will address this in a future update.
- Agent based monitoring
- Management Packs . Best thing for monitoring particular service even when you have less knowledge of that service .
- Alerts and dashboard
- Custom MP creationn
- Availability of Management Packs
- custom deployment for Linux based machines specially SUSE linux
- Office 365
- Windows 10
- Windows File Services
- Windows IIS
- Windows Servers
It is currently critical to our Windows monitoring throughout the company. The fact that the SCOM licenses are included with SCCM licenses is a plus for us.
- Windows Server monitoring
- Not much development. Seems like MS is not developing it anymore.
- Not so good with Linux.
- Hard to use with Azure.
- Hard to work with cloud-based monitoring.
- Not much application monitoring.
The product is not being actively developed anymore, so it is hard to get new features for the product.
- Release cadence of updates integrates well with our update process policy.
- Performance monitoring of websites created with various SharePoint versions.
- Support for monitoring of Linux OS is not mature enough.
- Importing extended management packs is quite cumbersome.
- Integrates nicely with other Microsoft products.
- Some functions take time to process.
- Pricey for small business platforms.
- Patch management.
- Operating system deployment and updates.
- Better patch management.
- Some functions are slow to process and real time stats delayed.
- Customization option for monitoring are plenty, creating your own monitors.
- Integrates nicely with other Microsoft products.
- Steep learning curve.
- You can make a mess of your implementation too easily. Keep to best practices and get to know the product!
- Clarity events
- Ability to create dashboards
- Patch Management
- Operating System Deployment
- Software Deployment
- better UI layout.
- OS deployment wizards are desperately needed
- better patch management
- Easy to use.
- Integrates well with other toolings.
- Monitor user-experience.
- Increased automation functionality.
- Configuring the applications or software.
- After you setup an application or software it helps you to monitor the losses.
- It helps you in troubleshooting also.
- Its real-time status updates are a bit slow.
- Some functions take time to process.
- Other features are good there's nothing much that I've detected anymore on the basis.
- Provides basic notifications for standard IT performance indicators
- Highly extensible with multiple visualization and functionality tools
- Integrates well with the Microsoft ecosystem
- Installation and basic functionality is complex to setup
- Basic agents still don't work with all UNIX/Linux flavors
- Out of the box visualization inadequate for larger installations
- Significant cost involved to upgrade visualization and functionality for other platofrms.
- Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
- Environments where cost is less of a factor than settling on a single platform for monitoring
- Environments where the administrators are familiar with the setup and installation of SCOM.
- Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
- Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
- Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
- Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
- Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
- Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
- SCOM desktop dashboard is legacy now and no where stands in front of other monitoring tools in the market
- SCOM web dashboard although have a better UI but is not reliable enough as compared to desktop version
- Nowadays AI and Machine learning are the major game changer when we talk about the event monitoring tools which is missing in SCOM.
- With growing popularity of Azure, Microsoft must have shifted their focus from SCOM monitoring console to Azure monitoring tools which is why it will most likely not see any major upgrades in future.
- Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
- A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
- Allows you to customize your views and workspaces for specific tasks and needs.
- Reporting is powerful and flexible.
- Pricey for small business platforms
- Setup and configuration are not intuitive for "unseasoned" IT professionals.
- It provides active monitoring of the resources on which a SCOM agent is configured.
- Easy to understand performance graphs of resources.
- It is quite handy to use ping and remote compute commands from the SCOM console.
- The overall console is slow and takes a lot of time to refresh.
- The graphical presentation of performance parameters of resources lags customization.
- System wide updates
- Management of all servers
- Remote user management
- At times it can be sluggish
- Crashes do not occur often but do happen several times a month, and sometimes must be manually restarted if nonresponsive.
- Remote desktops can become unresponsive although, perhaps, not SCOM directly.
- We use it with network devices. It detects and alerts us when there is an IP conflict.
- It detects and alerts us when space is low on storage at the logical or physical level.
- It detects and alerts us when critical services have failed and we have created workflows to auto-resolve problems in a very systematic way.
- Microsoft needs to do a better job when it comes to wizards and configuring management packs.
- Windows Server monitoring
- SQL Server monitoring
- Integration with Operation Management Suite
- Linux monitoring could be better
- Possibility for agentless monitoring could be helpful in some cases, but it has a lot of limitation in SCOM
- The Health Explorer within SCOM is one of the more impressive features. How a system framework is monitored and when something goes wrong, it rolls up to the top level object and alerts the user. If there is a critical issue or warning, it rolls up to the system as a whole and the system will appear critical. You can use the Health Explorer to drill down and find the particular monitor that is in the critical state. From there you can see the details and where the problem lies. Whether it's from the event logs on the server or a performance threshold that has been triggered, you get all the information you need to troubleshoot quickly. When the issue is fixed, the overall system shows as healthy, again.
- When troubleshooting issues found through SCOM, you can add details to your company knowledge base within SCOM and tie that knowledge article to a particular monitor, which in turn adds the knowledge article to the alert that monitor eventually triggers. So, not only do you get some great, built-in troubleshooting information from the product you're monitoring, you also can build an additional company KB and that information will be right in the alert the next time that particular issue occurs. This makes troubleshooting infinitely quicker.
- The Management Packs that are applied to SCOM are what got us interested in using SCOM in the first place. We have a TFS Management Pack and a SQL Server management pack that we use. You can build custom Management Packs from scratch with SCOM, but having the framework in place for the systems we want to monitor out of the box, is a huge plus! Any customizations we want to do can be done on top of the Management Pack designed for the target system.
- One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
- SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
- The OOB SCOM reports are a bit clunky and feel outdated.
- SCOM can manage Windows OS systems from desktops to servers very well.
- SCOM is platform agnostic in that we manage physical and virtual machines with no differentiation.
- SCOM can quickly deploy emergency security patches and the best part is it can provide detailed results of success and failure rate of patch deployment.
- SCOM to increase performance and more robust high availability.
- Simplify dependent components (supporting servers and database).
- Better management interface and more robust roles setup for multiple IT support groups with detailed auditing enabled.
- SCOM does excellent work in monitoring Microsoft Operating Systems and back-end solutions like Exchange and SQL Server. The information gathered is useful and the (free) management packs add in-depth counters and monitoring data.
- Agent deployment and updating, that with other solutions can be a complex task, is usually easy to perform. Also for endpoints that are in an external network or DMZ, a certificate based approach allows to get the result without requiring too high of a configuration effort.
- The product is also able to manage non-Microsoft platform and devices. The list of Management Packs is really long and covers many of the main players in the IT industry.
- SCOM requires a lot of fine tuning to be really usable, especially from an alerting point of view. The default thresholds are meant to be good for a generic scenario, but each IT department has to spend time in calibrating them on their specific needs.
- The most recent rollup updates have improved SCOM from all the points of view. Using it some time ago was not easy, due to a series of limitations and flaws (often I have seen agents going in "unknown state" with no motivation, just for example). I think that some companies have now a negative perception of Operations Manager due to this not so brilliant past.
- From a security point of view, SCOM requires some specific configurations. The required rules and permissions on firewalls, specifically, are something that usually requires some conversation and clarification with the network and security managers.
We use SCOM to monitor our servers and network devices. It is used mainly by the technical IT staff. Other than the hardware, we also use it to monitor services and certain event log messages. We also use SA Vision Live Maps to visually represent our environment. There are several flat screen TVs in strategic areas (including our 24 hour help desk), that display the SA Vision Live Maps view. When a monitor goes red it is reflected in the Live Maps view and the appropriate team is notified.
For the network monitoring component we use Jalasoft Xian Network Manager which also works in conjunction with SCOM. We do not use the native SCOM network monitoring feature as Jalasoft does a better job of monitoring the network objects.
- SCOM in conjunction with SA Vision Live Maps makes it easy to create a visual dashboard of you environment. You can create hierarchical maps to represent your entire environment to a geographical scale and drill down when a problem arises.
- If you have an application that can send messages to an event log, you can easily create monitors and rules for specific errors that you care about and send those alerts as e-mails.
- SCOM is both agent and agentless so you have the option to get better monitoring by installing an agent. We have had few issues of a SCOM agent on a server.
- You need to stay on top of SCOM because you can easily bog down your performance if you are not constantly addressing problematic alerts, or a bad management pack.
- Network monitoring is there but compared to other SCOM plugins like Jalasoft, the Microsoft implementation is lacking. Jalasoft seems more straight forward and easier to implement.
- When your SCOM environment slows down you will need to open a Microsoft call and depending who you get, it can take weeks to address an issue. We currently have some issues that have been open for more than a month.
- SNMP monitoring is also not straight forward and you can't import MIBs.
While SCOM can monitor Linux OS, I would say if most of your devices are Linux and Network devices that you should look at something else.
- Centralised Reporting of Alerts/Warnings/Performance metrics - good when trying to provide an enterprise solution that all teams can use.
- Management packs can be installed for other products e.g. SQL Server and I believe some third party applications
- Can setup thresholds for alerts so you receive a warning before you receive a critical alert so you have time to avoid a system outage/issue
- Alerts can be sent via email or can use text service and we hook that into an automated phone system that will contact out of hours support and read the message for critical alerts.
- Can customise dashboards - we paid for consultancy to create a RAG (Red amber Green) dashboard for our 3 SQL environments (DEV/PROD/DR) for a quick one stop heads up for any issues.
- It is a monster of a system and really needs a person managing the system full time
- Options are a bit clunky especially when you need to set overrides.
- Takes a lot of time and effort to setup alerts as you want them, don't rely on the out of the box options you need to invest time into the system to get what you want out of it.
- Make sure you size the underlying database server/s correctly (Microsoft provide a tool to calculate based on number of objects you plan to collect data on), it is a datawarehouse underneath after all.
- Microsoft workloads monitoring: SQL Server, Windows Server, Exchange and other Microsoft products.
- Data Visualization. With the custom dashboard capabilities, available in SCOM 2012 we can create advanced UI in SCOM console. One of the best examples there - SQL Server Monitoring Management Pack.
- Extensibility. This is very important feature, which allows end-users to add their custom monitoring scenarios using Powershell.
- Network monitoring. That is definitely not the strongest area of SCOM. Major competitors already doing it much better
- Performance and resource usage. First-time users can be very confused by the latency and resource consumption by console and server components
- New features. Last years SCOM couldn't demonstrate enough new features in new releases. I wish it has more.