Microsoft's monitoring solution--the best but still getting better
May 07, 2021

Microsoft's monitoring solution--the best but still getting better

Uzair Ali Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with System Center Operations Manager

Here System Center Operations Manager is being used across multiple departments.

System Center Operations Manager is a highly versatile and efficient monitoring tool which we are using to perform monitoring of our various servers and datacenter equivalent. We also generate performance analysis using System Center Operations Manager so we can predict when a certain resource will be exhausted and in this way we can plan for it accordingly.

The most amazing thing about System Center Operations Manager is that it is highly integrable with any other vendor hardware and software through what are called management packs. Using these management packs, which are readily available, one can monitor a large amount of hardware without worrying about the underlying vendor.

The second most amazing thing is that System Center Operations Manager alerts are highly customizable based on specific needs and requirements. We can granularly configure the alerts based on a wide variety of criteria and even create our own custom criteria, too. We can then create specific groups to forward the alerts to the relevant team so they can see it and take appropriate action promptly.

Pros

  • Management and monitoring of Windows as well as Unix/Linux platforms
  • Remotely connect to Windows machines and perform administrative task from the console itself
  • Even monitors DB applications like MS SQL and provides recommended steps to resolve
  • Can create custom dashboards for the NOC team so they can monitor the datacenter with ease

Cons

  • Unix/Linux platform monitoring is currently limited since this feature was recently introduced
  • System requirements are a bit high, as opposed to other applications
  • Could be more secure if System Center Operations Manager is introduced as a virtual appliance
  • Performance monitoring and detection of anomalies has decreased the overall downtime by more than 50%
  • NOC team can now monitor critical assets and inform relevant teams with ease, which has improved service SLA by 70%
  • With integration with other System Center products we have achieved over 95% business system uptime

Do you think Microsoft System Center Operations Manager (SCOM) delivers good value for the price?

Yes

Are you happy with Microsoft System Center Operations Manager (SCOM)'s feature set?

Yes

Did Microsoft System Center Operations Manager (SCOM) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft System Center Operations Manager (SCOM) go as expected?

Yes

Would you buy Microsoft System Center Operations Manager (SCOM) again?

Yes

Microsoft Endpoint Manager (Microsoft Intune + SCCM), SolarWinds Virtualization Manager (VMAN), vRealize Operations
System Center Operations Manager is really built for a wide variety of scenarios. But it works best with Microsoft software like Windows since it is the same vendor.

Where there are only Unix/Linux platforms then the features of System Center Operations Manager are currently limited, but hopefully Microsoft will address this in a future update.

Microsoft System Center Operations Manager (SCOM) Feature Ratings

Application monitoring
8
Database monitoring
9
Threshold alerts
10
Predictive capabilities
9
Application performance management console
9
Collaboration tools
8
Out-of-the box templates to monitor applications
9
Application dependency mapping and thresholding
7
Virtualization monitoring
10
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
7
IT Asset Discovery
10

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