TrustRadius Insights for Miro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.
Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.
Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.
We primarily use Miró to develop ideas, create workflows, conduct retrospectives, plan, and brainstorm.
Sometimes the issue is loading speed and smooth navigation. Our business is retail and in it we see topics such as operations, technology, products and services where sometimes we have to align the teams in a graphic way.
in my organization we are using Miro for the roadmap of the product and planning for the website development. Its transparent and also able to have smooth discussion with the team everyone will be in the same line (easy to understand the diagram and boards) easy to take decision among the company directors and the sales heads we are able to have team collaboration with multiple departments like sales , design , tech team and the Directors earlier we were presenting through the the ms powerpoint now we are using Miro most of the time
Pros
team collaboration in real time which save everyone's time - Transparency and reduce rework (duplicate work)
workflow and diagram creation - which will allow everyone to understand better
as we have mobile apps and websites, Miro allows us to describe the app flows and the website navigation
Cons
the website is ok but the mobile experience you should concentrate it can be better
with the big board it gets stuck and lag even we are using the good network
the AI feature can be better you can work on this
offline usage can be better
Likelihood to Recommend
as i mentioned before the collaboration is good between the department is good and also its easy to keep everyone in a same loop in the point of progress and other aspects User journey explanation and user navigation over the website is easy for designing team to showcase the UI/UX designs
where it is less appropriate is that mobile experience , lags in between, once the board numbers gets increased it will become difficult to have navigate and search
I’ve used Miro primarily as a planning tool to make diagrams collaboratively, plan out what work will be done by which developer at what time, and track dependencies between them.
Pros
Live Collaboration.
Summary of changes.
Speed of setup.
Cons
Complex structures. Like when you want a table, most of the time it’s created with multiple boxes, but then things get unlocked, and the whole object gets moved accidentally.
Permissions on who can move certain objects.
Better connection arrows when moving boxes around in flowcharts. E.g., Viso is smarter about which side the arrows attach to.
Likelihood to Recommend
For collaboration and sprint planning, Miro does really well, but for things like making flow charts, ordering products like Viso are a better fit.
We use Miro in our organization as a digital whiteboard, similar to how we used physical boards in school. With the help of Miro, our team has been able to structure information in a visual manner through diagrams, flowcharts, and other interconnected features.As against the traditional practice of using text-rich documents such as those created using Microsoft Word, we prefer using Miro to visualize the information. The approach would enable us to address the challenges associated with our business such as a lack of clarity in documenting and describing processes.The key use cases include designing flows, ideation, requirement mapping, and system architecture. Collaboration would be facilitated by ensuring that all the participants are aligned with the context within
Pros
Visual collaboration and brainstorming
Creating clear process flows and diagrams
Replacing text-heavy documentation with visual context
Real-time team alignment
Cons
Learning curve for new users
Version control and tracking changes
Dependency on internet connectivity
Likelihood to Recommend
Miro can be applied efficiently in situations such as brainstorming, designing process flows, system design, and requirements mapping. As an illustration, it is easy to understand how a process flow or system works by using pictures and links as opposed to writing lengthy text documents. Furthermore, it can be used in meetings where a number of individuals participate simultaneously.However, it cannot be used effectively in situations that need structured text or data handling. For instance, managing text and data would be more appropriate to be done in software such as Microsoft Word or Microsoft Excel. In addition, very large Miro boards could be confusing and could impact their efficiency negatively.Therefore, Miro is suitable for use in collaborative and visual thinking applications but not for documentation purposes.
VU
Verified User
Consultant in Information Technology (51-200 employees)
Basically we are working in the tech product based company we are requiring the product where we can manage the product flow as well as created the flow of users so that person can understand what to create as well as having whiteboard to design the prototypes as well as wireframe.Moreover we used it for manage the teams task as well in it via discussing about the marketing ideas so that we can understand the complete flow of it and we can solve the problem of ideation into flow part as well as marketing techniques discussion easily
Pros
Flow of product can be managed easily
Whiteboard to discuss the marketing ideas of the product
Sprint planning with it using slack integration
Strategic planning on the ideas for planning of new products
Cons
Sometimes laggy zooming when board is of higher length
Cursor delay as well on larger boards
Versioning is not showing so unable to know who is changed
Likelihood to Recommend
Basically for any feature launch we requiring the discussion on it so we are requiring this to discuss the user flow as well as work on the structure as well as integrating the task via jira to assigned easily as well as working on the new idea requiring the marketing strategy as well so we can market the product in best way according to new features as well
We use it for creating and structuring OKRs during our strategic sessions. Also we use it to brainstorm creative ideas within the creative department. Sometimes we need it to visualize different org structure tables. Once we used it for our training workshop with the consultancy company. That’s what we need it for mostly.
Pros
Structuring
Visualizing
Brainstorming
Working together
Cons
Zoom accuracy
More flexible plans for casual/situational corporate users
Likelihood to Recommend
Actually I answered this question on the first step. Detailing it I’d say that it’s comfortable to use for company education or brainstorm sessions, but I lack of flexibility to use it for operations quick stuff cuz team plans are limited
Team collaboration space, large scale artefacts like journey maps and service blueprints. Interactive workshops or presentations where we need to take feedback on the fly
Pros
Team collaboration space - allowing working in the open
Mind mapping and turning brainstorming activities into conceptual models or process flows
Increasingly impressed with AI synthesis
Cons
Inability to organize post its in a table!! So annoying
The hover menu can be quite annoying especially when you’re sharing screen as it’s always in the way of content etc. I wonder if you can pin it somewhere?
Recently found an issue in giving users commenter access but not being able to use post its. This seems a massive oversight to me as there are obvious interactive elements we would want guests to have without touching the content
Likelihood to Recommend
I always encourage people to use it in lieu of PPT to drive greater engagement with attendees and people can see their feedback Captured - or even better, let them get involved on the board itself.
There’s few scenarios I think it’s not appropriate… higher fidelity design tasks I would really use Figma, but i never use Figjam for white boarding needs.
VU
Verified User
Strategist in Professional Services (10,001+ employees)
As Digital Marketing Specialist, I use Miro mainly to draw all steps our customers takes on our website from the initial stage of them seeing our website to the last stage of purchasing items which have been helpful in ensuring their shopping experience is seamless and improves our sales. Last month we launch new items, the first 3 days we experienced low sales but with Miro it helped me to know most customer are able to get to click into our website, until the last stage but are not purchasing them because of the high delivery cost, we made a decision to introduce free delivery from €60 which has helped a lot to fix the problem leading to more sales.Also I appreciate most the ability to organize ideas with sticky notes, mind maps and templates which is important for our team brainstorming sessions and planning projects even when working remotely.
Pros
Excellent customer journey mapping
Visual tools eg mind maps, sticky notes for brainstorming and idea generation
Interactive boards that facilitate seamless collaboration for both remote and hybrid team
Kanban, diagrams and visual task tracking helpful for project management
Easy integration into our existing apps and services
Extensive library of templates
Cons
Slow load times on large boards
When many people are editing same board same time sometimes it lags a little
Likelihood to Recommend
Miro provides a lot of tools that shines for visual work and collaborative sessions. The ability to create structured boards using its built-in templates, visual organization of information and real time collaboration makes it easier to run brainstorming sessions, map out processes and plan projects in one single space.
