TrustRadius Insights for Miro are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.
Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.
Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.
Planning of product, general ideation, sharing of ideas and writing specs and defining process flows. Also use it frequently as a shared whiteboard when on conference calls.
Pros
Whiteboard Collaboration
Defining tasks
Defining Process flows
Documenting ideas
Cons
Be able to start a blank mind map
Likelihood to Recommend
It is very suited to Mind mapping and realtime collab during calls. Not as much suited to be a store of structured documentation
We have used Miro for mind-mapping and planning events, especially events with lots of elements. For example, planning our stand at ChemUk. We have also used the platform for team activities as a replacement for placing ideas on post-it notes/whiteboards. This has allowed keeping digital copies to refer to and remote collaboration.
Pros
Set up
Export
Links and connections
Cons
performance issues crept in with hires images
an offline mode would be useful
no option for a day pass or limited time excess
Likelihood to Recommend
It is great for planning, team exercises, brainstorming, mood boarding, and process mapping.
Some team members tried to use it for more technical logic/design work but this isn't really its best use.
Miro makes it extremely easy to make quick sketches, mock-ups and brainstormings and share them with the team or alternatively work together on the same board. It's very intuitive to use when you have used other sketching or organization software before. And just working collaboratively on the same board is much more convenient than doing it local and sharing your screen, as everybody can just directly insert their input.
We use Miro mainly for brainstorming and mock-ups of new ideas as well as a sort of visual knowledge base.
Pros
Collaboration
Organization
Sharing
Intuitive
Cons
Templates for game prototype ideas (our very specific use case)
Selection is not always clear: the background rect got often selected, even if I didn't want to
Didn't find an easy way to include images onto the board
Likelihood to Recommend
I’m a huge fan of Miro for remote brainstorming and messy creative sessions. It’s perfect when you need to visualize a big project or run a workshop with a distributed team. That said, it’s probably overkill for just making a basic to-do list or simple notes. It can feel a bit busy at first, but for collaborative planning, nothing else really comes close to it.
Miro has been really a helpful to our team where our functional and technical teams are brought to one place to plan the business processes that have several phases . Mostly we have verbal communication during workshop phase and our discussion are done verbally Miro helps us by providing us with flow diagrams.
Pros
Miro has helped us handled complex flows with swimlane diagrams because we were looking for some digital solution that can be helpful to our non -technical stakeholders.
Miro as a tool is great planner for us it has answers for our leaders what are we delivering and when , what are our pain points .
For any project after go-live important part is design and technical documentation that sometimes become time-cosuming if done manually but with Miro its easy we can export to PDFs as well.
Cons
Some of our projects are global and large team members are engaged so there is lag sometimes due to large set of members participating, during live workshops attimes it becomes difficult.
When multiple teams are engaged folder structering gets messy due to which governance become difficult.
Strong internet dependency, offline editing should be provided.
Likelihood to Recommend
Miro is well suited from project starting phase itself where ideas are being discussed and user stories are being created as per priorization on ideas. Then we have flow diagram created that will help us in making our Business blueprint document design for our business users. Then while we develop and test our features we update in Miro and business users can parellely test and provide us sign off.
VU
Verified User
Consultant in Information Technology (501-1000 employees)
I use Miro on a weekly, if not daily basis for collaborating on complex problems with my colleagues and clients. This ranges from thorny organizational cultural issues, aligning teams on both the what and how of their work, planning the milestones and steps within projects, and supporting coaching clients in the topics they are tackling.
Pros
Helps create alignment
Helps identify patterns in complex problems
Allows everyone to provide their input, both introverts and extraverts alike
Cons
Exporting data into other formats (like Word or Excel)
Exporting easier into pdf
Making navigating all the functions easier (there are so many and sometimes they move and are hard to find)
Likelihood to Recommend
It's well-suited for mind mapping and getting data out where people can see it to identify patterns, and for people who have used it or are quick to pick up the tool. For people who spend less time online, it can take a bit of time to get them to use it, and it can then distract them from conversation.
VU
Verified User
Employee in Professional Services (51-200 employees)
We use it to create diagrams of our workflows and automations. This lets us communicate to all stakeholders which parts are automated and which require a human-in-the-loop. We also use it to document the expected behavior of several integrations in a visual way, making it easier to debug unexpected behavior.
Pros
Ease of use.
Good user experience.
Nice color palettes.
Cons
Auto-alignment could be better in some scenarios.
Could have better icons out of the box.
UI might get buggy after some time.
Likelihood to Recommend
It is well-suited for rapid prototyping and collaboration, to create business flows and cloud architectures, especially when you need to work with non-tech-savvy users, because AI can assist them. It might not be the best tool for solo developers since other tools offer almost the same functionality for free.
VU
Verified User
Engineer in Information Technology (1-10 employees)
I use Miro for a multitude of things at my work. As an Exercise Physiologist at Ascension I use Miro to plan workout routines, a timeline for my clients, and use their flowchart as progression tools for whichever path they would like to take with their progression such as learning a bench press or barbell squat.
Pros
Flowcharts
Accessibility
Ease of Use
Cons
AI Accuracy
More Shapes/accesses on Flowchart
Have Remember login on website
Likelihood to Recommend
Flowchart helps in managing a timeline and a general idea about where a project is headed. As well as being used to expand on workout plans and such. Easy to access and very maintained so it could show a proper plan for workouts or time map for clients and where they should end up on a time map.
I use it for doing work streams and understanding the customer journeys I have.
It helps for visualizing roadmaps in a brainstorming kind of fashion. Generally, I want to be understand what are the options surrounding various solutions that I'm coming up with. I'll also use it to group different options and have other people review my thought process.
Pros
Process mapping
Allowing for group brainstorming and work
Providing a free tier where you feel like you can try it out risk free
Cons
Image imports for roadmaps would be helpful although you can copy and paste
Some times you run into clicking problems when trying to click on images but that seems normal
The last several times I've logged in, the image and view I was last working from was not there. In fact, it made me think that my work was lost because there was absolutely nothing in the view when it loaded. So, it should at least start where there is an object in view perhaps centered
Likelihood to Recommend
It's well suited for collaborating on processes that people want to visualize.
It's perfect for brainstorming ideas and then choosing to vote related to the topics. I think it's great for what it's supposed to be used for, but I don't use it for the minor features that are there. There could be some space for automation anticipation of what you're trying to do with some of the shapes collectively but that's more aspirational.
Miro is used as a brainstorming and organization platform. It is oftentimes used during the kickoff of a project where team members start to find references and compile beginning research. The miro board slowly gets filled with more and more information as the project progresses, and is helpful to see all of the research laid out together. It also helps organize tasks and visualize progress when working in collaboration with team members.
Pros
Easy to use interface
Links are immediately turned into interactive blocks that help users to see the content at a quick glance
Collaboration features are helpful when multiple people are on the same board
Cons
Smart drawing oftentimes doesn't follow the original line drawn
Text boxes are hard to use at times ( hard to change the size in one direction)
Hard to know when a board is private and when it's been shared with the entire team
Likelihood to Recommend
Miro is good for the conceptualization phase of projects where many people are working on the same board. This program helps organize many references and research in one place so that everyone on the team can stay up to date. It is less appropriate in the final phases of a project as it can quickly become a cluttered space and hinders project progress as it contains all the old work and ideas.
