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MSG91 Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for MSG91 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Based on user reviews, the software is highly recommended as a simple and effective solution for messaging needs. Users appreciate its ease of integration and usefulness to their system. They also praise the supportive team behind the software and highlight its reliable delivery of SMS messages. The responsive technical support provided by the company is another positive aspect mentioned by users. Additionally, users find the software's API for messaging to be good, easy to learn, and use, making it a valuable tool for their communication needs.

Reviews

1 Review

Reliable SMS service provider

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We send different kinds of notifications to our users. That can be push notifications, sms or emails. For sending sms like OTP, or transactional SMS we are using MSG91. As our app is fintech category we need very good solution for our SMS system and MSG91 is proven to be very efficient in delivering SMS to our customers with no downtime ever faced.

Pros

  • APIs for different services are available
  • Very good documentation for the integration of APIs.
  • Dashboard to check the status of SMS sent and performance.

Cons

  • After updation in some of policies of TRAI in India the documents needs update
  • Some of the API's have became complicated after recent updates
  • If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts

Likelihood to Recommend

If you really care a lot about the authenticity and other aspects of SMS to you user that it should reach on time, without lag and security then MSG91 is best suited to do this job. But if you are doing just some promotional email or not so important updates for the users then you can go for a different vendor also which also supports bulk messaging.

RC
Rahul Chhajed
Senior Software Engineering in Engineering at Peakperformer (11-50 employees)
Vetted Review
MSG91
3 years of experience
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