Neon CRM

Neon CRM is a nonprofit relationship management platform for small and midsize nonprofits, used to make and maintain the personal connections that drive sustainable growth. By centralizing a nonprofit’s data and tools, Neon CRM helps teams save on manual work, deepen relationships with their supporters, and grow their impact.

Key Features:

• Donor Management: Neon CRM provides a 360-degree view of supporters, automatically capturing every gift, message, and interaction in a single view. This allows teams to personalize outreach, strengthen relationships, and build donor loyalty.

• Fundraising: Professional, customizable donation forms can be created using a drag-and-drop builder. Mobile-friendly forms can be used to set up recurring gifts and guide supporters to take action.

• Automated Workflows: Automates key touchpoints like new donor welcome series, "thank you" receipts, and event reminders. Smart workflows ensure supporters feel valued while empowering staff to spend less time on manual tasks.

• Reporting: One-click reports and dashboards ensure nonprofits can always make data-driven decisions.

• Event & Volunteer Management: Manages seating, tickets, and check-ins for galas or performances while signing up new volunteers and tracking shifts. Every detail automatically syncs so teams can focus on people rather than administration.

• Peer-to-Peer Fundraising: From personalized campaign pages to social sharing tools, Neon CRM helps nonprofits launch and manage campaigns quickly.

• Email Marketing & Text-to-Communicate: Built-in email and text messaging capabilities can reach supporters, members, and volunteers directly on their phones to share urgent updates or success stories. Every conversation is tracked to ensure messages are relevant, timely, and appreciated.

• Membership Management: Forms can be used to join, renew, and upgrade. Auto-renewals, secure member portals, and personalized messaging build loyalty and simplify administrative efforts.

• Scalable Integrations: Keep fundraisers and donors focused on organizational goals from start to finish. Native integrations with QuickBooks, Mailchimp, and Neon Pay ensure systems support the team instead of slowing them down. This connected ecosystem removes the risk of human error and simplifies daily reconciliation.

• Customer Support: U.S.-based support hub featuring quick response times and 24/7 intelligent troubleshooting. With expanded weekend coverage, live training, and a dedicated team of nonprofit experts, Neon CRM provides comprehensive resources to help teams succeed.