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NetScaler

Score8 out of 10

141 Reviews and Ratings

What is NetScaler?

NetScaler ADC is an application delivery controller.

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Who Buys & Uses NetScaler

NetScaler Reviews

What users are saying about NetScaler.
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Pros

  • Robust load balancing functionality for application delivery and high availability (80% of reviewers)
  • Secure VPN services with advanced features for remote access (60% of reviewers)
  • Acts as a secure gateway for virtual desktop infrastructure (40% of reviewers)

Cons

  • Complexity of deployment and setting up new services (60% of reviewers)
  • General usability and user interface could be more intuitive (40% of reviewers)
  • Monitoring and reporting capabilities require enhancement (40% of reviewers)

NetScaler is the clear leader

Incentivized
Verified User
Contributor in Information Technology (51-200 employees)

Use Cases and Deployment Scope

As a VAR, I see all use cases under the sun. We solve problems that sprawling networks can cause using the Netscaler platform: authentication, routing, load balancing, Application Firewall, you name it, the NetScaler can do it.

Pros

  • The Netscaler PLATFORM does great analytics
  • Security and the single-pass policy engine
  • Access Gateway for Citrix CVAD/DaaS

Cons

  • Managability
  • Onboard metrics/monitoring
  • General deployment

Return on Investment

  • Licensing costs have changed because of Citrix changes (negative)

Usability

Alternatives Considered

Azure Application Gateway

Citrix NetScaler (ADC)

Incentivized
Verified User
Manager in Information Technology (501-1000 employees)

Use Cases and Deployment Scope

Load balancing and remote VPN access with Always on and MFA

Pros

  • Always on VPN with MFA
  • Load balancing
  • Standard VPN

Cons

  • Security
  • Reporting on users connecting
  • Error reports

Return on Investment

  • allowing users to work remotely with ease
  • Having MFA as part of the sign on process
  • allowing the connection to Entra ID to utilise the conditional access policies

Usability

Other Software Used

Cisco Secure Access, Microsoft Entra ID, Kemp LoadMaster

NetScaler is the way to go!

Incentivized
Verified User
Engineer in Information Technology (1001-5000 employees)

Use Cases and Deployment Scope

We use NetScaler to host an on premise instance of VDI desktops and Multi user machine catalogs along side with Citrix cloud.
We proxy services like LDAP and NTP via a pair internally to a pair in the DMZ to present the services publicly. We Also use Citrix Gateway to present a public instance using internal DNS.
This addresses any issues that could be related to Citrix cloud outages as the connections are all on premise and does not rely on 3rd party for user access. This helps with troubleshooting access related issues and possible network and infrastructure related issues.

Pros

  • Load Balancing
  • Virtual Server and Service passthrough
  • Citrix Gateway

Cons

  • Licensing
  • Ease of use
  • Complexity of Deployment

Return on Investment

  • Increased productivity for overseas users
  • Allowing continued use during Citrix Cloud outage
  • Additional troubleshooting resources for network and infrastructure issues

Usability

Alternatives Considered

Nasuni

Other Software Used

Microsoft Azure, VMware vCenter, NetApp FAS Storage Arrays

NetScaler is a scalable IT network and security tool

Incentivized
Verified User
Administrator in Information Technology (201-500 employees)

Use Cases and Deployment Scope

We use NetScaler for external users to log in to use internal applications, some direct external accessible applications, and load balance some services. All staff depending on role and responsibility have some kind of access through NetScaler to a system or service. We migrated to this from Microsoft Remote Desktop services 7+ years ago and have been very successful since.

Pros

  • load balancing
  • virtual apps and desktops
  • brokering external to internal systems and services
  • vpn services

Cons

  • documentation, {...} can it be better
  • how-to set up a new service like webmail access to exchange, vpn services, etc
  • More user friendly web gui interface

Return on Investment

  • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
  • Scales up and out with ease
  • Challenging to find NetScaler experts for advanced features you want to enable and use

Usability

Alternatives Considered

Microsoft Remote Desktop Connection Manager (RDCMan), ManageEngine Remote Access Plus, mRemoteNG and TeamViewer

Other Software Used

Cisco Secure Network Analytics, PRTG Network Monitor, ManageEngine ADAudit Plus

NetScaler & Citrix Access

Incentivized
Verified User
Team Lead in Information Technology (1001-5000 employees)

Use Cases and Deployment Scope

NetScaler allows us to leverage our Citrix environment via remote access. We were able to alleviate remote access to apps and files additionally allowing us to not have to use VPN access. Instead we are able to gain access via published Desktop and published applications via Citrix and Citrix Store.

Pros

  • Load balancing
  • app distribution
  • managing multiple sites
  • OKTA integration

Cons

  • GUI upgraded
  • Navigation within the VA
  • Not so much function but support

Return on Investment

  • People gaining access to resources w/out a heavy help desk interaction
  • Can access all resources wherever you have an internet connection
  • Doesn't require the user to be overly tech savy for access, install of workspace app

Usability

Alternatives Considered

SonicWall VPN Clients

Other Software Used

KACE Asset Management Appliance, KACE Systems Deployment Appliance (SDA), PDQ Deploy & Inventory

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