Well-Suited for Orthopedic Practices
October 27, 2025
Well-Suited for Orthopedic Practices

Score 8 out of 10
Vetted Review
Verified User
Software Version
NextGen Enterprise EHR
Overall Satisfaction with NextGen Healthcare EHR
We
are an orthopedic practice utilizing NextGen Healthcare’s EHR and EPM systems in
our clinical operations. The EHR
supports orthopedic documentation, e-prescribing, and regulatory compliance,
while the EPM streamlines scheduling, billing, and claims management. We also utilize Therapy Suite to coordinate care between providers and therapists.
are an orthopedic practice utilizing NextGen Healthcare’s EHR and EPM systems in
our clinical operations. The EHR
supports orthopedic documentation, e-prescribing, and regulatory compliance,
while the EPM streamlines scheduling, billing, and claims management. We also utilize Therapy Suite to coordinate care between providers and therapists.
Pros
- Communication
- Upgrade Support
- Resources
Cons
- Technical Support is not in the USA, making communication difficult
- To get a case escalated, most times need to ask to get it escalated
- Patient Portal has to many steps to get set up and maintain running. The inbox for portal messages staff never understand.
- EPM Reports can run on many different items and filters helping cut down on time spent researching information.
We had providers try mobile, and they now only use it for schedule checks. The one provider was trying speech to text and it drained his cell phone battery. We would like if the messaging would go into the patients actual chart and not need to be manually placed in.
Do you think NextGen Healthcare EHR delivers good value for the price?
Yes
Are you happy with NextGen Healthcare EHR's feature set?
Yes
Did NextGen Healthcare EHR live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of NextGen Healthcare EHR go as expected?
Yes
Would you buy NextGen Healthcare EHR again?
Yes

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