What is NinjaOne?
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency and increase resilience. By automating IT and managing all endpoints, NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
With NinjaOne, IT organizations can:
- Get insights at a glance: Gain visibility to all devices to monitor status, streamline alerts, oversee patching, and manage threats with real-time visibility and actionable insights.
- Ensure proactive security: Empower IT teams to secure endpoints through automated patch management, comprehensive antivirus protection, robust backup capabilities, and continuous visibility into device health.
- Enhance end-user experience: Increase user satisfaction and reduce ticket volumes by detecting and resolving issues before they impact productivity, supporting a seamless end-user experience.
- Boost technician efficiency: Automation capabilities allow each technician to effectively manage a larger number of endpoints, maintaining a high standard of service.
- Execute tasks swiftly: Built as a cloud-native platform, NinjaOne enables rapid task execution and script deployment across all endpoints, regardless of location, ensuring minimal latency and maximum responsiveness.
NinjaOne promises users:
- Responsive support: NinjaOne boasts a 98% CSAT score and an average support response time of under 30 minutes.
- Key integrations: Integrations with essential IT tools include PSA, EDR, security platforms, remote access, and notification tools to create a cohesive IT environment.
- Flexible onboarding: Month-to-month pricing, along with unlimited onboarding, training, and support at no extra cost.
- Continuous innovation: Developed in-house with a customer-first approach, NinjaOne’s roadmap prioritizes user-submitted feature requests, which are openly accessible on the company’s website.
- Vibrant community: The NinjaOne Dojo boasts an active community offering forums, a script library with over 600 automation scripts, and a wealth of educational content, including videos, articles, and webinars for comprehensive support. The user community on the NinjaOne Discord server shares and discusses their product expertise. IT leaders connect, share, and learn from one another in the NinjaOne IT Leadership Lab.
NinjaOne states that their platform currently unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
Categories & Use Cases
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Screenshots
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Screenshot of the NinjaOne dashboard
Technical Details
| Deployment Types | On-Premise, SaaS, On-Premise |
|---|---|
| Operating Systems | Windows, Linux, Mac, Raspberry Pi, Android, iOS, network devices |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | North America, Europe, Japan, Oceania, Australia |
| Supported Languages | English, German, French, Spanish, Italian, Danish, Dutch, Norwegian, Polish, Swedish, Portuguese, Russian |
FAQs
What is NinjaOne?
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
What are NinjaOne's top competitors?
Kaseya VSA, Datto SIRIS, and N-able N-sight RMM are common alternatives for NinjaOne.
What is NinjaOne's best feature?
Reviewers rate Patch Management highest, with a score of 9.5.
Who uses NinjaOne?
The most common users of NinjaOne are from B2C.