Name: CXInfinity - Digital Omnichannel Customer Engagement Platform
Uploaded: 2021-01-27T10:18:17.000Z
Duration: 2 min 13 s
Description: CXInfinity - Digital Omnichannel Customer Engagement Platform

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Interactive Voice Response (IVR)

Manufacturing Execution

Payment Facilitation

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Compliance

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Enterprise Flash Array Storage

File Sync and Share

Fraud Detection

High Availability Cluster

In-Memory Databases

Integration Platform as a Service (iPaaS)

Internet Security

Network Operating Systems

Network Performance Monitoring

Remote Monitoring and Management

SaaS Management

Software Defined Storage (SDS)

Threat Hunting

User Virtualization

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Deliverability

Email Marketing

Graphics

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Auto Repair

Building Information Modeling (BIM)

Construction Management

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Investment Portfolio Management

Law Practice Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Vertical-Specific

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Unlimited

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Talkdesk® supports CX with Customer Experience Automation (CXA), using AI agents to replace manual workflows. Powered by the Talkdesk Data Cloud, CXA delivers real-time context and fast deployment—to transform CX without a rip-and-replace.

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Industry Experience Clouds

Talkdesk

NovelVox CxInfinity

Customer Engagement

Established
in 2008, NovelVox offers flexible Contact Center Unified Agent Desktops,
Supervisor Desktops, <a href="https://www.novelvox.com/contact-center-wallboards" target="_blank" rel="nofollownoopener">Contact Center Wallboards</a>, CTI Connectors, Agent Scripting
Tools and other contact center applications for customers of all sizes, ranging
from Enterprise Organizations to more dynamic customer-centric companies. These
products support the Cisco Finesse, Avaya, and Genesys. 

NovelVox
is a leader and pioneer in the Contact Centre Desktop Agent space. It is
accredited by Cisco as a Preferred Solution Provider. It has offices in India,
UK, USA, KSA &amp; UAE and it has clients in 80 plus countries. It provides
industry-specific solutions in Healthcare, Government, Banking and Finance,
Credit Unions, Retail &amp; Telecom Contact Centers.

NovelVox
provides the Ready Integrations of your contact center application with all
major CRM, ticketing software, bespoke applications, internal database or your
legacy systems like Epic, Salesforce, Service Now, Microsoft Dynamics, Jack
Henry, Symitar, Cerner, Zendesk, Tibco, Oracle, Citrix, Siebel, FIS, SAP,
Fiserv, etc. It offers an exclusive agent desktop for Credit Unions. 

NovelVox’s
exclusive Cisco Finesse Gadget Designer Studio is the only GUI based Cisco
Gadget Designer tool that allows us to create or edit an agent desktop with a
drag &amp; drop designer Tool.

NovelVox

CXInfinity - Digital Omnichannel Customer Engagement Platform

Introducing CXInfinity, the Next gen Digital Omnichannel Customer Engagement Platform for Contact Centers. Turn contact center into a digital experience center with a turnkey Omnichannel engagement platform. 

Visit our Website: https://bit.ly/3iQmJfT   

Write to us: ask@cxinfinity.com

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NovelVox CxInfinity

Overview

What is NovelVox CxInfinity?