Overview
What is On-Time Web?
On-Time Web, offered by Customware, Inc., is a comprehensive employee time tracking and leave tracking software. According to the vendor, it is designed to meet the needs of small businesses to enterprise solutions in various professions and industries, including construction, healthcare, manufacturing,...
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Product Details
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- Tech Details
What is On-Time Web?
On-Time Web, offered by Customware, Inc., is a comprehensive employee time tracking and leave tracking software. According to the vendor, it is designed to meet the needs of small businesses to enterprise solutions in various professions and industries, including construction, healthcare, manufacturing, restaurant & hospitality, and staffing agencies. The software aims to simplify the process of tracking employee time, managing leave requests, and generating real-time reports for payroll and project costing.
Key Features
Employee Timesheets: According to the vendor, employees can easily track their time using either the time clock mode or sheet entry mode. The software supports multiple ways of entering time, including web timesheet software, mobile apps, and a traditional time clock.
Timesheet Approvals: The vendor claims that managers can quickly and easily approve employees' timesheets in minutes, streamlining the process of reviewing and approving timesheets. This feature allows managers to track and monitor employees' time entries.
Employee PTO & Leave: According to the vendor, this feature enables tracking and monitoring of employee leave time and PTO requests. It provides a centralized system for managing and approving employee leave, simplifying the process of managing and tracking employee time off.
Real-Time Reports: On-Time Web offers over 20 different reports for employee timesheets, payroll, project costing, and HR, according to the vendor. It provides real-time visibility into employee time data and allows for easy generation and customization of reports based on specific needs.
GPS & Location Tracking: The software includes GPS location tracking to know where employees are tracking their time, according to the vendor. It supports location tracking on various devices, including smartphones and tablets, providing accurate data on employee locations for time tracking purposes.
Payroll Integrations: According to the vendor, On-Time Web allows for easy integration with most payroll software and services. It offers customizable export layouts for seamless integration with existing payroll systems, simplifying the payroll process by automating the transfer of time data.
Employee Schedules: This feature enables the creation of multiple work schedules for all or specific employees, providing flexibility in managing and assigning employee schedules, according to the vendor. It allows for easy tracking and monitoring of employee work hours.
Project & Job Tracking: On-Time Web allows for tracking and exporting of employees' timesheets on projects, phases, and tasks, according to the vendor. It provides insights into project costs and time allocation, enabling better project management and resource allocation.
On-Time Web Features
- Supported: Employee Time Tracking
- Supported: Employee Leave and Accruals
- Supported: Work Schedules
On-Time Web Screenshots
On-Time Web Competitors
On-Time Web Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
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Reviews
Community Insights
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- Pros
- Cons
- Recommendations
On-Time Web has been a reliable solution for users looking to alleviate the time spent on manual time sheets and calculations, making payroll processing easier and more accurate. Users have found that the software is user-friendly and adaptable to multiple work sites, allowing for real-time information visibility at the administrative level. This has enabled businesses to improve their HR efficiency, accuracy of time clocking, attendance tracking, and payroll approval processes.
Users have praised On-Time Web for its ease of use and affordability, making it an excellent fit for small agencies and retail accounting departments. The cloud-based storage solution ensures that users do not lose their punch data due to network, PC, or electrical failures. Furthermore, the software has been used for direct labor cost tracking, providing valuable data for key decision making. Regardless of the business size, whether small or large, On-Time Web has provided a reliable solution that helps companies save time and money while improving HR processes.
Although some users have suggested that a few more reports to choose from might be helpful to meet their specific needs better, overall, they find the software impressive. On-Time Web has been a trusted partner of some companies for years, providing excellent service with its amazing customer support team who are quick to fix any issues. As a result, businesses can focus on their core objectives without worrying about intricate HR-related tasks.
User-friendly: Many users have praised On-Time Web for being user-friendly, with an easy-to-use interface that allows them to process payroll, track time and monitor screens without any hassle. Reviewers appreciated the minimal learning curve required to use the software and found it convenient to clock in and out.
Excellent customer service: The customer service provided by On-Time Web has been described as outstanding by several reviewers, who were impressed with how their issues were addressed quickly and efficiently. They particularly appreciated the personalized approach of the support team and felt that they went above and beyond to help.
Accurate time tracking: Accuracy is crucial when it comes to payroll processing, which is why many reviewers have praised On-Time Web for its accuracy in time tracking. Several users reported that they found it easy to look up a specific person on a specific day or date range, making it easier for them to keep track of employee hours. They also noted that the platform was proactive with any errors and contacted them before they were even aware of the problem, demonstrating their commitment to customer satisfaction.
Slow Performance: Some users have experienced slow performance when using the time approval feature, causing frustration. The delay has impacted their productivity and made it difficult to meet deadlines.
Difficult to Use for Breaks and Lunches: Several reviewers noted that the software is challenging to use when it comes to tracking breaks and lunches. This issue creates confusion among team members about how they should manage their time off during the day.
Complex GUI: Many users found the GUI complex and annoying, making it a bit complicated to use at times. The interface design needs improvement as some features are not intuitive enough for regular usage.
Based on user recommendations, it is highly recommended to utilize the platform and its features to enhance productivity. Additionally, users suggest becoming proficient in using the software before sharing it with others to avoid any difficulties. Lastly, the software is strongly recommended for time-tracking purposes as it effectively manages and accurately documents timesheets. Users find the software to be reliable and user-friendly, making it a valuable tool for tracking and managing time efficiently. They appreciate its intuitive interface and its ability to generate comprehensive reports.