OpsRamp review
Use Cases and Deployment Scope
We are a third-party user for Opsramp and using Opsramp for managing hybrid cloud
workloads in Customer environments to address the below operational functions. ● Discovery and Monitoring
● Event and Incident Management ● Automation and Remediation ● Operating System Patching and Business problem are there where we require a new feature.
Pros
- 3rd party integrations will be enabled for Splunk, ServiceNow, Ansible AWX, and CloudIQ at OpsRamp Cloud.
- OpsRamp ITOM platform is provided as a Cloud (SaaS) based solution.
- Hybrid discovery and monitoring.
- Event and Incident Management, and Automation and Remediation.
Cons
- Customer support.
- New feature development.
- Gap analysis.
- Documentations
Likelihood to Recommend
Well suited: providing unified operations management for managing hybrid cloud
workloads in Customer environments. Less appropriate: still need improvement in customer support.
