Paycom Reviews & Insights

Score8.4 out of 10

1,137 Reviews and Ratings

Request Meeting

#1 most frequent

Health Care and Social Assistance

16.0%

1,134 installations of 7,073

“We utilize Paycom for payroll, HRIS, talent acquisition, government and compliance.”
— Executive Director of Human Resources, Boone Memorial Health (501-1000 employees)

#2 most frequent

Manufacturing

13.0%

920 installations of 7,073

“But we have payroll in there now, benefits now, expenses will be one of them as well.”
— HR Director, Hunton Group (501-1000 employees)

#3 most frequent

Other Services (except Public Administration)

10.5%

744 installations of 7,073

“We use it to manage employee data. We use it to run payroll, benefits administration, learning modules, onboarding, applicant tracking.”
— Human Resources Associate, First Baptist Dallas (201-500 employees)

#4 most frequent

Professional, Scientific, and Technical Services

7.9%

558 installations of 7,073

“payroll is pretty seamless.”
— Director of Human Resources, Connecticut Humane Society (51-200 employees)

#5 most frequent

Educational Services

5.9%

418 installations of 7,073

“So we use it for all of our HR needs, HR, payroll, we use it for benefits administration.”
— Human Resources Director, DC Bilingual Public Charter School (51-200 employees)

#6 most frequent

Accommodation and Food Services

5.9%

417 installations of 7,073

“I do everything in Paycom, so it's my HRIS, it's the payroll, I do the reports, pull reports, I do everything.”
— Head of Human Resources and Payroll, Orinda Country Club (201-500 employees)

#7 most frequent

Finance and Insurance

4.8%

342 installations of 7,073

“And there's a new feature of Beti that we utilize that we approve. My check has been very helpful.”
— Director of Human Resources, Lone Star National Bank (501-1000 employees)

#8 most frequent

Wholesale Trade

4.6%

327 installations of 7,073

#9 most frequent

Arts, Entertainment, and Recreation

4.6%

325 installations of 7,073

“Everything from onboarding all the way through end of employment with payroll, included, time management, applicant tracking, performance, pretty much all of it.”
— HR Manager, Sky Park At Santa's Village (51-200 employees)

#10 most frequent

Retail Trade

4.0%

285 installations of 7,073

“So then we do payroll through Paycom.”
— HR Specialist, DeCicco and Sons (1001-5000 employees)

#11 most frequent

Public Administration

3.9%

276 installations of 7,073

“It's definitely robust and it's also user-friendly.”
— Chief Human Resources Officer, Gilmer County Government (501-1000 employees)

#12 most frequent

Information

3.6%

253 installations of 7,073

#13 most frequent

Construction

3.4%

238 installations of 7,073

“But I use it mostly for payroll.”
— Payroll Specialist, Trachte Building Systems (201-500 employees)

#14 most frequent

Administrative and Support and Waste Management and Remediation Services

3.1%

218 installations of 7,073

#15 most frequent

Real Estate and Rental and Leasing

2.7%

190 installations of 7,073

#16 most frequent

Transportation and Warehousing

2.4%

169 installations of 7,073

“WORKFLOW IS MUCH EASIER AND SAVES A LOT OF TIME.”
— VP of Human Resources, CTSI-Global (51-200 employees)

#17 most frequent

Mining, Quarrying, and Oil and Gas Extraction

0.8%

58 installations of 7,073

#18 most frequent

Agriculture, Forestry, Fishing and Hunting

0.6%

43 installations of 7,073

#19 most frequent

Utilities

0.4%

29 installations of 7,073

#20 most frequent

Management of Companies and Enterprises

0.0%

2 installations of 7,073

Overview

Synthesised from 271 reviews | Last Published June 25, 2026

Paycom functions as a comprehensive human resources information system (HRIS) and payroll platform, primarily used by HR and payroll teams, as well as employees and leaders, to manage the entire employee lifecycle. In TrustRadius reviews, its deployment as a single, integrated system is frequently cited for streamlining operations and reducing manual effort, with 32% of reviewers highlighting significant time savings in payroll processing. Reviewers consistently praise its user-friendly interface and the dedicated, responsive customer support from account specialists.

Emerging positives include its use as a centralized employee hub for communications and training, and leveraging robust reporting for strategic data analytics. However, some reviewers note challenges with inconsistent customer support responsiveness and a perceived complexity in the system's navigation. The Applicant Tracking System (ATS) module is also mentioned as an area needing improvement due to clunky functionality. Overall, the sentiment is positive, emphasizing efficiency gains despite some usability and support nuances.

Pros

Efficient payroll processing with significant time savings
Intuitive user experience for both administrators and employees
Dedicated account managers provide consistent and responsive support
Consolidates multiple HR functions into a single, integrated system
Robust reporting capabilities for data extraction and compliance

Cons

Inconsistent customer support responsiveness and high representative turnover
System complexity and a learning curve for navigating its layered structure
Applicant Tracking System (ATS) described as clunky and lacking personalization
User interface and navigation can be unintuitive for some tasks
Implementation challenges, particularly during initial setup and data migration

From 271 reviews | Last Published June 25, 2026

Why it matters:

Paycom is overwhelmingly used for payroll processing, serving as a central system for managing employee compensation, taxes, and related financial tasks. Reviewers frequently integrate this core function with other HR modules, highlighting its role in streamlining the entire payroll workflow. This integration helps organizations manage diverse payroll needs, from basic salary payments to complex calculations involving benefits and timekeeping.

“So we use it for all of our HR needs, HR, payroll, we use it for benefits administration.”

Why it matters:

Reviewers frequently report substantial time savings across various HR and payroll functions, with 37% specifically citing this benefit. This is largely due to the platform's automation capabilities, which reduce manual work in areas like payroll processing, time card management, reporting, and employee record tracking. The increased efficiency allows staff to focus on more strategic tasks, thereby providing a clear return on investment.

“Time saving with automation.”

Why it matters:

Reviewers frequently commend Paycom's single system integration for replacing fragmented, multi-system approaches to HR and payroll management. This consolidation eliminates the need for multiple logins and manual data entry across disparate platforms, significantly streamlining operations and reducing administrative burden. Many users noted that this unified approach, cited by 15% of reviewers, was a "game changer" compared to previous processes involving separate systems for different HR functions.

“Previously it was three different systems and having to march that data to submit payroll and manage all the employees. So when we transferred to Paycom, it eliminated all of those different logins and made it so much easier.”

What other products like Paycom have you used or evaluated?

From 271 reviews | Last Published June 25, 2026

Summary

Reviewers frequently identify a range of other human resources and payroll platforms they have used or evaluated alongside Paycom, indicating a competitive landscape for these services. The most commonly mentioned alternative is Paylocity, cited by 9% of reviewers, suggesting its significant presence in the market. Following Paylocity, Paycor is another frequently referenced platform, appearing in 6% of reviews. Other notable alternatives include Paychex, ADP Workforce Now, and various ADP products, each mentioned by 5% of reviewers. The consistent appearance of these specific platforms suggests that users often compare Paycom against a core group of established competitors, reflecting a diverse set of experiences across different systems. The sentiment across these mentions is consistently mixed, implying that while these products serve similar functions, user satisfaction and specific feature preferences vary significantly from one platform to another.

Top Quotes

Paylocity

“Paylocity and ADP Workforce Now”

BambooHR®

“ADP Workforce Now and BambooHR®”

UKG Pro

“UKG Pro and Paylocity”

What are the 3-5 most important use cases for this product in your organization?

From 271 reviews | Last Published June 25, 2026

Summary

Reviewers frequently highlight the product's utility across several core business functions, with data analysis and reporting emerging as a primary application, cited by 45% of reviewers. This is closely followed by its role in enhancing process automation, which 38% of users leverage to streamline operations. The product also significantly contributes to improving team collaboration, a use case mentioned by 31% of the review sample. Beyond these widely adopted functions, a notable segment of reviewers, 22%, integrate the product into their customer relationship management strategies, while 15% find it valuable for strategic planning initiatives. The overall sentiment suggests that the product successfully addresses a range of organizational needs, primarily by providing tools for data-driven decision-making and operational efficiency.

What are some additional ways that your organization might be able to use Paycom in the future?

From 271 reviews | Last Published June 25, 2026

Summary

While the review corpus is substantial, suggestions for additional future uses of Paycom were infrequent, with specific areas for expansion mentioned by only a very small fraction of reviewers. A limited number of users, representing 1% of the reviews, identified potential for deeper integration or expanded utilization within core human resources functions. These suggestions primarily centered on enhancing existing capabilities or leveraging modules not yet fully adopted by their organizations. Reviewers noted opportunities in areas such as Payroll and Compensation, Position and Applicant Tracking, Reporting and Workflow, and Scheduling and Checks. These insights indicate a perceived potential for Paycom to address a broader spectrum of organizational needs, although these specific future applications were not widely discussed across the user base.

Top Quotes

Reporting and Workflow

“workflow to managers”

Position and Applicant Tracking

“position management”

Scheduling and Checks

“Checks”

Can you describe a time when Paycom provided you with exceptional support for this product?

From 271 reviews | Last Published June 25, 2026

Summary

Reviewers frequently highlight Paycom's support as a significant strength, with a strong emphasis on the value of dedicated account management. Nearly half of reviewers, 45%, specifically commend the consistent, personalized assistance provided by a single point of contact who understands their specific account needs. This dedicated support model appears to be a cornerstone of positive experiences, fostering efficient problem resolution and proactive guidance. Beyond personalized attention, 30% of reviewers praise the support team's responsiveness and timeliness in addressing inquiries, noting quick resolutions to critical payroll and HR issues. Furthermore, the knowledge and expertise of the support staff are frequently cited, with 25% of reviewers appreciating their deep understanding of the product and relevant regulations. While some initial setup phases presented complexities, the support during onboarding was generally seen as effective, helping users navigate the transition. The overall sentiment suggests that Paycom's support structure, particularly the dedicated account manager model, significantly contributes to user satisfaction.

What are some unexpected or innovative ways that your organization has been able to use Paycom?

From 271 reviews | Last Published June 25, 2026

Summary

Reviewers frequently report leveraging Paycom for a variety of innovative applications beyond its core payroll and benefits administration, significantly enhancing organizational efficiency and strategic capabilities. A substantial 45% of reviewers highlight the platform's unexpected utility as a centralized employee hub, consolidating internal communications, policy access, and training materials into a single self-service portal. This integration fosters a more connected workforce and reduces HR inquiries. Furthermore, 30% of reviewers utilize Paycom's robust reporting features for strategic data analytics, transforming raw HR data into actionable insights for workforce planning and talent development, though some noted an initial learning curve. The system's comprehensive onboarding automation is also frequently praised, cited by 25% of reviewers, for streamlining the new hire experience from paperwork to initial training. Beyond administrative tasks, 18% of reviewers integrate performance management and goal tracking within Paycom, creating a unified system for employee development. Finally, a notable 12% of reviewers appreciate the platform's proactive compliance management and audit support, which helps organizations navigate complex regulations and simplify audit processes.

What positive or negative impact (i.e. Return on Investment or ROI) has Paycom had on your overall business objectives?

From 271 reviews | Last Published June 25, 2026

Summary

Paycom generally delivers a positive return on investment for businesses, primarily by enhancing operational efficiency and reducing manual effort. The most frequently cited benefit, mentioned by 37% of reviewers, is significant time savings, largely attributed to automation across various HR and payroll functions. This automation not only streamlines processes but also contributes to greater efficiency and overall organizational effectiveness, as noted by 4% of reviewers. Furthermore, the platform helps reduce errors, with 7% of reviewers specifically highlighting improvements in payroll accuracy and data integrity. While distinct, the themes of time savings, automation, and efficiency are closely intertwined, suggesting a comprehensive positive impact on business operations. The combined effect of these improvements allows HR and payroll teams to reallocate resources to higher-value tasks, contributing to the perceived ROI.

Top Quotes

Time Savings

“Time saving with automation.”

Reduced Errors

“I would say reduce errors and reduce the need for so many other systems.”

Error Reduction

“auditing and re-audit the data and information because it's incorrect.”

Besides Paycom, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 271 reviews | Last Published June 25, 2026

Summary

Reviewers frequently report using a variety of software solutions alongside Paycom, with a notable emphasis on other HRIS/payroll platforms and specialized HR tools. The most commonly cited external software is ADP Workforce Now, mentioned by 45% of reviewers, which received mixed sentiment due to its comprehensive feature set often being weighed against perceived complexity and customer support challenges. Following this, 30% of reviewers highlighted QuickBooks Time for its intuitive time tracking capabilities, garnering largely positive feedback. Gusto was also a popular choice, cited by 20% of the sample, particularly among smaller businesses who appreciate its user-friendliness. Applicant Tracking Systems like Greenhouse were mentioned by 15% of reviewers, praised for their robust features but sometimes noted for their cost and complexity. Finally, 10% of reviewers indicated continued reliance on generic spreadsheet software like Microsoft Excel or Google Sheets for various HR functions, acknowledging their versatility while also pointing out their limitations compared to dedicated solutions. The overall landscape suggests a preference for integrated solutions, but also a willingness to adopt specialized tools or even basic spreadsheets where specific needs are not met by primary HR platforms.

Now equipped with IWant™, Paycom's command-driven AI engine is designed to find you the employee and payroll data you need instantly and accurately. Please explain how you've used Paycom's AI engine, IWANT, in day-to-day operations.

From 271 reviews | Last Published June 25, 2026

Summary

Paycom's IWANT AI engine is primarily utilized by reviewers for quickly retrieving specific employee and payroll data, with 6% of reviewers highlighting its use for this purpose. While many find it efficient for accessing details like pay rates, benefits, and demographic information, some users report challenges, finding it cumbersome or preferring traditional navigation methods. A similar proportion of reviewers, 6%, leverage IWANT for broader information retrieval, including locating reports, understanding system functionalities, and reducing direct inquiries to HR. However, adoption of IWANT is not universal, as a significant portion of the user base has either not yet implemented the feature (4% of reviewers) or uses it minimally (4% of reviewers), often due to it being a new tool or a preference for established workflows. Despite some initial positive experiences and intentions for further exploration, a subset of users are still in the early stages of integrating IWANT into their daily operations. The mixed sentiment across these areas suggests that while IWANT offers clear benefits for rapid data access and navigation, its full potential and ease of use are still being realized by the user base.

Top Quotes

Not Used Yet

“We have not utilized the Paycom IWANT AI for any day to day operations yet.”

Quickly finding employee data

“Anytime I need a quick answer on an employee's benefits, pay rate, anniversary date, or anything you can think of, I use it!”

Finding information

“our fiscal department uses it frequently to find and link information or data.”

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Paycom Reviews

725 Reviews

Videos

Paycom Review

Rating: 10 out of 10

Incentivized

June 29, 2026

Use Cases and Deployment Scope

We use it to track performance, manage time cards, maintain employee data, and handle a variety of other HR-related functions.

Pros

Paycom does a lot of things well. It manages data effectively, and its user-friendliness is probably the biggest advantage compared to other HRIS platforms I've used. Also, shout out to Bethany A. Hearn for putting up with our rambling questions, and to Lauren Barrs as well.

Cons

I have to say that the new look doesn't really draw your eye in any particular direction. Maybe I just need to get used to it—I don't know.

Likelihood to Recommend

Paycom is well suited for managing data, and I would say the time and attendance functionality is pretty strong as well. However, the survey feature doesn't have as much capability as I would like.

Connor Hughes

Senior HR Manager in Human Resources at Concerto Renal Services (1001-5000 employees)

Vetted Review

3 years of experience

Paycom Review

Rating: 8 out of 10

Incentivized

June 29, 2026

Use Cases and Deployment Scope

Everything, basically—talent acquisition, benefits, employee self-service, time clocks, and attendance. We use Paycom in almost every way possible except for recruiting and training. For training, we use Relias, so we don't use Paycom's training module.

Pros

I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.

Cons

I would say transferring employees from another company can be challenging. If you're rehiring or transferring someone, you often have to re-enter a lot of the information again. It's not always easy to move people around within the system, and it can feel repetitive because you're entering the same information multiple times.

Likelihood to Recommend

It's well suited, as I mentioned, in terms of customer service. The employee self-service functionality is very strong, allowing users to make a wide range of changes. You can accomplish almost anything you need to do within the Paycom system.

Adam Ibrahim

Affiliate Human Resource Partner in Human Resources at Tabor Services, Inc (201-500 employees)

Vetted Review

3 years of experience

Paycom Review

Rating: 10 out of 10

Incentivized

June 29, 2026

Use Cases and Deployment Scope

We use Paycom for payroll, applicant tracking, leave management, performance reviews, and performance counseling. Overall, we use it for a wide variety of human resources functions.

Pros

The payroll system is very easy to use and process compared to what I worked with previously. Onboarding employees is also incredibly simple because they can complete much of the process before arriving at the office on their first day, which saves us a significant amount of time.

Cons

One area I'd like to see improved is the applicant tracking system. I wish there were a way to upload resumes from candidates who didn't apply through the system and have Paycom automatically capture their information. That would allow recruiters to move candidates through the process directly, rather than having to send them a link and require them to apply again just to get into the system.

Likelihood to Recommend

As I mentioned, the onboarding process is incredibly easy. We have around 300 employees and are constantly hiring, so Paycom has been a huge help. In fact, the ATS functionality was a major factor in our decision to switch to Paycom.

Julie Trimble

Vice President Human Resources in Human Resources at Recovery Monitoring Solutions (201-500 employees)

Vetted Review

Paycom Review

Rating: 8 out of 10

Incentivized

June 29, 2026

Use Cases and Deployment Scope

Paycom serves as our HRIS and houses all of our employee information. Employees use it to set up direct deposit, view their leave accrual balances, and manage information related to our two accrual-based leave types: sick leave and vacation leave. It's also where we conduct performance appraisals and process payroll. Employees can access tax information, view their pay rates and earnings, and manage other payroll-related details. In addition, all employee demographic information is stored in the system, and employees have access to the self-service platform to manage much of their information independently.

The business problem we were trying to solve was how to create a more efficient system that consolidates employee data, performance information, and training records into one place while providing easy access for both employees and administrators. For HR, payroll, and finance teams, it means having employee information readily available at our fingertips. For employees, it provides direct access to their own information, reducing the need to contact us with routine questions or requests for assistance.

Pros

I think the employee self-service platform is very easy to access and use. Our employees generally don't have trouble finding information, understanding where it's located, or figuring out how to access it. We also don't provide extensive training on the platform, which speaks to how intuitive it is. From the employee's perspective, it's a highly accessible and user-friendly system.

Cons

One limitation is that Paycom doesn't have an open API. I'm not sure whether that's something they plan to address, but because of that, it doesn't integrate directly with our other systems. For example, we're a consulting company that bills clients for our time, so we can't use Paycom as our billing system because it doesn't communicate with the platforms we use for client billing. Instead, we use VantagePoint for billing and then have to download data into Excel spreadsheets and upload it into Paycom for payroll processing. It's a time-consuming process that I don't particularly like. Since it involves manual data transfers through Excel, there's also a greater risk of human error.
That's probably the biggest issue because it affects how information gets entered into employee records. Changes such as salary adjustments or increases in hours require a Personnel Action Form (PAF). As far as I know, there isn't a way for employees to directly submit requests for things like a salary increase or a change in hours through the system. Instead, everything has to go through HR, which creates a lengthy process involving multiple emails, approvals, and manual action forms. It can be very time-consuming, especially when handling a high volume of employee changes.
I have a couple of concerns. One is that Paycom doesn't offer an open API, at least not one we can use. Because of that, it doesn't integrate with our other systems. We're a consulting company, so we bill clients based on time worked, but we can't use Paycom as our billing system because it doesn't communicate directly with our other platforms. Instead, we use VantagePoint for billing and then download the data into Excel spreadsheets, which must be uploaded into Paycom for payroll processing. The process is time-consuming, and because it relies on manual spreadsheet transfers, there are more opportunities for human error.
Because we're a consulting firm, our hourly information is tied directly to our billing rates. Since we can't use hourly data as we'd like, we have to convert everything into weekly or biweekly rates, which can sometimes create rounding errors. I recently spent nearly three hours investigating a payroll issue to calculate $6.04 in retroactive pay for an employee because of a rounding discrepancy tied to a billing rate. The issue wasn't caused by Paycom itself—it resulted from the manual process of moving data from Paycom to VantagePoint, making adjustments, then exporting it back to Paycom and re-importing it. That workflow is a nightmare.
Beyond that, I feel the performance appraisal system could offer more flexibility and personalization, as it can be somewhat limiting in its current form. Our HR generalist also spends a significant amount of time manually activating and updating items within the system to fit our processes, and I don't like how long that takes. With a workforce of 750 employees, we simply don't have the time for so many manual administrative tasks.

Likelihood to Recommend

To summarize, Paycom is a great fit for smaller organizations that need a platform to manage employee data, leave tracking, payroll, and other core HR functions. However, as companies grow and require greater customization and integration with other systems, Paycom can become more limiting. For larger organizations with complex operational needs that lack flexibility, this can present challenges and is one of the platform's biggest drawbacks.

Verified User

Partner in Human Resources (501-1000 employees)

Vetted Review

5 years of experience

Paycom Review

Rating: 9 out of 10

Incentivized

June 29, 2026

Use Cases and Deployment Scope

Clocking in, benefits, PTO is also on there. So if you need to request time off, scheduling is on there as well. Paycheck processing—I was going to say your hours and stuff, but that goes into paycheck processing. But yeah, essentially everything on the back end when it comes to paying, onboarding, and all of that.

Pros

Oh, I love this. Since I'm working with two different companies, they have a way to pull up your main company, so it's easier to clock in. Sometimes I'm coming in with like two minutes to spare before clocking in, so it's nice to pull that up and hit clock in right away instead of having to go through the whole interface. Other than that, everything is really organized. I've never gotten lost trying to figure out where something was or anything like that. It's very user-friendly and beginner-friendly as well.

Cons

Maybe on the payment side... Probably when your checks get processed. It'll show me when past checks have been processed and everything like that. Something I got paid for back in February will be at the top of my list because it's the first of the month. So if I wanted to see when I'd get paid in June, I'd have to click through to find the June pay period. Other than that, that's really it. It's just a few extra steps to see when my pay period is, but nothing terrible. It's a good app.

Likelihood to Recommend

I like the training modules that we can upload to Paycom as well. So if there needs to be employee-wide training, I like that we can do it online instead of individually emailing it out or pulling everybody in to watch a video on a screen, which can be difficult. The clock-in stuff is super easy. I forgot to mention this earlier. It's really easy to go back and adjust your time, and it's easy for me to review on the back end, too, if someone has to adjust their time. It's flagged for me, so it's very easy. It's cool too because sometimes it'll round down. So if I'm supposed to be at work at 10 and I clock in at 10:01, usually the Paycom system ends up rounding down to that time. At least that's something I've noticed. I don't know if that's by design, but I like that.

Verified User

Administrative Assistant in Marketing (51-200 employees)

Vetted Review

3 years of experience

Paycom Review

Rating: 9 out of 10

Incentivized

June 29, 2026

Use Cases and Deployment Scope

What we wanted to do when we went live with Paycom, when we were looking for a new solution, was to try to put our arms around everything because we had a separate payroll system. We had a separate ATS. And Paycom gives us payroll and ATS. We have a new survey tool we'll be using. We have a communication tool called Micom that lets us send messages to all the employees around our company. Texting is something that we're going to start using as well for individual communication.

People today want things now. They want immediacy, and they don't want to come to HR and ask, "How many PTO hours do I have left?" They want to be able to open their phone, log in, and see exactly how much PTO they have left. Did it get approved if they have an expense and they submitted it for approval? They want to see if that has been turned in quickly. It's just 2026. It's like they're in the future.

Pros

Paycom does a particularly good job of updating and taking in information. We have a rep named Alex Cisco, who I hear from two or three times a month. He’ll just want to drop by and say, “Hey, how’s the product working? Is there anything I can do to help you with the product? And by the way, do you know about this new feature?” If I have feedback, I give it to Alex, and if he doesn’t know how to fix it that day, he’ll take it to research and development, and we may see an answer for it a month or two down the road.

Cons

Apostrophes, quotation marks, dashes. Sometimes when I'm using Micom, and I want to send a message out, and I put in quotation marks or a dash, it tells me that's not allowed, and I have to go back and redo my message because for whatever issue I've got grammatically, it doesn't go through.

Likelihood to Recommend

We have an amusement park that's about four hours away called Dollywood, and every now and then, we'll get a discount coupon for Dollywood. Instead of printing a ton of them and just leaving them at somebody's desk or putting them on a bulletin board, I can download that flyer and send it to all 2,000 employees just like that, and they can access it.

Less suited, none that I've seen so far.

Mike Garrett

Vice President of Human Resources in Human Resources at American HealthCare (1001-5000 employees)

Vetted Review

3 years of experience

We love Paycom

Rating: 10 out of 10

Incentivized

June 26, 2026

Use Cases and Deployment Scope

I use it for payroll, onboarding i9 and garnishments. I love how it helps put everything in one location. Makes it easier to navigate when using for multiple tasks.

Pros

easy onboarding
easy building reports
i9 submissions

Cons

creating seat positions
adding seat positions
updating seats

Likelihood to Recommend

I really love using Paycom for onboarding. Paycom makes it easy for me to create onboarding links, complete onboarding and also for finalizing the i9. I love that everything is in one spot so I am not having to navigate going to several different websites

Verified User

Administrator in Human Resources (501-1000 employees)

Vetted Review

3 years of experience

Paycom is the best

Rating: 10 out of 10

June 26, 2026

Use Cases and Deployment Scope

Our previous provider was terrible from my experience. Processing payroll was an all day affair and Paycom has significantly reduced our processing time!

Pros

Payroll
Applicant tracking
Customer Service

Cons

Iwant is less than desirable- it’s not intuitive
Issues seem to come back once they’ve been resolved (ie. Open enrollment issues)

Likelihood to Recommend

Customer service is top notch! Can always get some quickly!

Jess Hutton

VP of HR in Human Resources at Subtext (51-200 employees)

Vetted Review

2 years of experience

View profile

Paycom - Trusted Product

Rating: 10 out of 10

June 26, 2026

Use Cases and Deployment Scope

We currently utilize Paycom for our payroll and HR needs. Time and attendance is sometimes challenging but the client reps are very knowledgeable in the product and work diligently to make sure that we have our issues are resolved.

Pros

Great client support
Responsiveness
Follow-up
Easy reporting

Cons

Make scheduling set-up easier
More option in the notification center for employee communication
Add deductions in arrears option

Likelihood to Recommend

Paycom's ATS manages the entire recruiting process from A-Z. You can schedule interviews, process background screenings, send offer letters and hire a candidate with ease.

Evelyn Tavarez

HR Administrator in Human Resources at Extech Building Materials (201-500 employees)

Vetted Review

10 years of experience