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Phorest Reviews and Ratings

Rating: 7 out of 10
Score
7 out of 10

Community insights

TrustRadius Insights for Phorest are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy navigation and user-friendly interface: Many users have praised the easy navigation and user-friendly interface of Phorest salon software, stating that it makes tasks easy to accomplish. The software's intuitive design has been appreciated by a significant number of reviewers.

Wide range of customizable features: Several users have expressed their satisfaction with the wide range of features offered by Phorest software, which can be customized to cater to the needs of different businesses. This flexibility in customization has been highly valued by many customers.

Seamless integration with online booking systems and social media platforms: Reviewers have mentioned that Phorest software seamlessly integrates with online booking systems and social media platforms, providing convenience for users. This integration feature has received positive feedback from a considerable number of customers.

Reviews

1 Review

Decent option - Would recommend against other appointment software

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Phorest is great for appointment bookings, managing my schedule, storing client notes and contact details. It's a modern software that lives at the heart of your business. It's modern, easy to use. Feels like they are really trying to help business owners and offering things like automated review requests from clients. Would recommend it.

Pros

  • Appointment scheduling
  • SMS Reminders
  • Rebooking SMS
  • Support
  • Managing Clients

Cons

  • Better UI/UX - more intuitive to use
  • Better customer service support
  • Would prefer more hand holding during onboarding experience

Likelihood to Recommend

It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.

VU
Verified User
Director (1-10 employees)
Vetted Review
Phorest
1 year of experience