Pike13 Reviews and Ratings

Rating: 8 out of 10

Score

8 out of 10

Community insights

TrustRadius Insights for Pike13 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Stability and Reliability: Many users have consistently praised the software for its stability and reliability. They have found it to be a dependable platform that works seamlessly across multiple devices, ensuring consistent usability.

User-Friendly Interface: Numerous reviewers have expressed their appreciation for the software's user-friendly interface. They have commended its intuitive design and ease of navigation, making it accessible even for those who are not tech-savvy.

Comprehensive Functionality: Users highly value the comprehensive functionality of the software. It offers a wide range of features that cater to various aspects of their business operations, including scheduling, billing, reporting, and member management. By having all these capabilities in one place, users can streamline their processes and efficiently manage their business tasks.

Reviews

2 Reviews

Pike13 Perfect for our people

Rating: 8 out of 10

Incentivized

October 20, 2021

Use Cases and Deployment Scope

Pike13 is being used to facilitate and track instruction sessions and plans purchased and used.

Pros

Scheduling
Establishing purchasing platform
Enrolling new clients and staff

Cons

Not very intuitive system
Features don't always work as built
Implementation is 100% on client

Likelihood to Recommend

Pike13 would be well suited for an organization whose clients use the platform in person, not for a virtual service. This could be ideal for a client whose website doesn't need to be integrated with Pike13.

Verified User

Director in Human Resources (51-200 employees)

Vetted Review

1 year of experience

Pike13 Offers a Good Solution for Membership-Based Service Business

Rating: 7 out of 10

Incentivized

December 13, 2019

Use Cases and Deployment Scope

Pike13 is utilized as our primary CRM system, for scheduling and billing across the organization. It is a scheduling platform for a membership-based service business, with good mobile access for both customers and employees. It is also integrated with out merchant processor and is our primary billing platform.

Pros

Good mobile access for employees viewing their schedule.
Designed well for membership-based business with both individual and group classes.

Cons

The ability of the reporting function is strong, but the interface is not user friendly.
The payroll function would be more powerful if it was integrated with main payroll providers.

Likelihood to Recommend

Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.

Verified User

Executive in Corporate (11-50 employees)

Vetted Review

5 years of experience

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