Phone Service Every Business Needs For Success.
June 11, 2021

Phone Service Every Business Needs For Success.

Marvin Drobes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Plivo

We are using Plivo for our company and for our clients as a way to track incoming phone calls and messaging. One of the biggest problems our clients shared was they never had stats on how they were being contacted. By using tracking protocols used by Plivo we are able to monitor and get great stats of people contacting us and our clients.

Pros

  • Plivo makes setup easy.
  • The billing is easily setup and maintained.
  • Tech support is quick to respond to questions and any issues that arise or help with setup.
  • Directions of how to use are easy to follow.

Cons

  • We can not say anything negative!
  • For a nominal monthly investment we have had a 3X ROI.

Do you think Plivo delivers good value for the price?

Yes

Are you happy with Plivo's feature set?

Yes

Did Plivo live up to sales and marketing promises?

Yes

Did implementation of Plivo go as expected?

Yes

Would you buy Plivo again?

Yes

If you have a business and a phone you need Plivo so you can track all incoming calls. Using this service allows for you to track an[y] missed calls allowing you the ability to try to call potential customers, clients and see how you can help them with your products and or services.

Plivo Support

I sent a question to support via email and within 12 hours heard back in an email. They also provided me a phone number for further help if I could not solve my issue.

Using Plivo

They deserve a 10+ rating starting from signing up to implementing their services. I am not the best person to get computer tasks done and this company made it a breeze.

Comments

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