TrustRadius: an HG Insights company

Pointillist by Genesys, discontinued

What is Pointillist by Genesys, discontinued?

The Pointillist Customer Journey Management Platform takes data from customer interactions and creates journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub allows users to create a single customer view across data from various sources, including CRM solutions, web clickstream, email, contact center, IVR, Voice of the Customer and customer feedback management.