Q: What are Pointillist by Genesys's top competitors?

Alterian Real-Time CX Platform , Adobe Customer Journey Analytics , and ChurnZero are common alternatives for Pointillist by Genesys.

Question 1

What is Pointillist by Genesys?

Accepted Answer

The Pointillist Customer Journey Management Platform takes data from customer interactions and creates journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub allows users to create a single customer view across data from various sources, including CRM solutions, web clickstream, email, contact center, IVR, Voice of the Customer and customer feedback management.

Question 2

What are Pointillist by Genesys's top competitors?

Accepted Answer

Alterian Real-Time CX Platform, Adobe Customer Journey Analytics, and ChurnZero are common alternatives for Pointillist by Genesys.

Question 3

Who uses Pointillist by Genesys?

Accepted Answer

The most common users of Pointillist by Genesys are from Enterprises (1,001+ employees).