TrustRadius: an HG Insights company

Pointillist by Genesys

Score9.5 out of 10

2 Reviews and Ratings

What is Pointillist by Genesys?

The Pointillist Customer Journey Management Platform takes data from customer interactions and creates journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub allows users to create a single customer view across data from various sources, including CRM solutions, web clickstream, email, contact center, IVR, Voice of the Customer and customer feedback management.