Polycom RealPresence (legacy)

Score8.1 out of 10

60 Reviews and Ratings

What is Polycom RealPresence (legacy)?

The Polycom RealPresence series was a video conferencing codec that connected to a standards-based video conferencing infrastructure to allow users to make video conference calls. It is a legacy product line, largely obsolete and not carried forward post-acquisition by HP.

Categories & Use Cases

Video Conferencing

Verified User

Director in Information Technology (501-1000 employees)

Use Cases and Deployment Scope

We use Polycom RealPresence Group Series as our AV solution for a medium\large meeting space. The system provides connectivity through one touch join for Teams and Zoom hosted meetings. Prior to this system we were using a Cisco branded solution on a mobile cart. The mobile cart was not sufficient for the size of the meeting space.

Pros

System has in ceiling microphones and speakers.
We use two cameras that can capture speakers at any location
We use two large screens that has multiple options for what\how to display

Cons

Backend programming could be more intuitive.
Camera tracking could be better.

Return on Investment

Reduced expense by supporting some meetings in house vs outsourcing
Reasonable pricing, not over inflated
Easy to use by IT and user community

Usability

Alternatives Considered

Cisco Room Series

Other Software Used

Tanium, Jamf Connect, Cloudflare Zero Trust Services

Emmanuel Balla

Sr. AV Engineer in Information Technology at City of Coppell, TX (501-1000 employees)

Use Cases and Deployment Scope

Collaboration with the various team members made easy with the implementation of the Poly Studio. It resolved the challenge of connecting with the remote contributors for a better coordinated results on out day to day tasks.

Pros

Small Conference Rooms
Ad-Hock Meetings
Scheduler Room Reservation

Cons

TC10/TC8 be able to sync with the studio directly wired/wirelessly instead of using the network port.
Better Audio & Video controls on the User page

Return on Investment

It helped save us a lot of revenue on transportation and hotels and made collaboration easy for the remote team members.

Usability

Alternatives Considered

Cisco ThousandEyes

Other Software Used

Cisco ThousandEyes

Verified User

Technician in Information Technology (11-50 employees)

Use Cases and Deployment Scope

Sound has always been a major issue as quality is required. This is where Polycom RealPresence Immersive Studio steps in and is more reliable. The noise canceling technology they have is unmatched from any product in the market.

We gave branches setup in different regions as well, this plays a crucial part in making sure devices are available when required and connections are seamless including sharing of content.

Pros

Noise canceling
High quality video streaming
Device support

Cons

Affordable support package
Though they are the best it's not easy procuring product
All in one cloud solutions

Return on Investment

Customer retention, client feedback is massive after meetings are held
Devices are easy to use and require minimum setup
Still impressed with the noise canceling technology they have.

Usability

Alternatives Considered

Logitech Rally, Logitech Tap and Logitech MeetUp

Other Software Used

Microsoft Teams Rooms, Webex App, LiveWebinar

Curt Sminkey View profile

Network Engineer in Information Technology at Southco (201-500 employees)

Pros

The audio and video quality can not be matched.
For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
They are rather versatile in that we have been able to integrate them with other applications

Cons

They are certainly not cheap.
I've struggled to come across any unified solution to manage all of our Polycom RealPresence devices instead of using the web interface of each one. It makes company-wide changes rather cumbersome
This might be an old issue but we had a really hard time pairing the RealPresence device with a Polycom conference phone and have them work together

Return on Investment

I don't have any firm stats but I can promise there was a decrease in travel costs
It gives such a better experience connecting with people at a different site that it's easier to form a relationship. It's not some person on the other end of a phone call - you can see them and hear them.

Alternatives Considered

Microsoft Teams and Lifesize Video Conferencing

Usability

Brian Coyne View profile

Unified Collaboration Engineer in Information Technology at Signet (10,001+ employees)

Pros

Ease of Use
High quality video

Cons

Remote control of the Polycom RealPresence Group series panel is very buggy.
Additional license cost for integration with Teams.

Return on Investment

Less travel costs
More productivity during meetings

Alternatives Considered

Microsoft Teams

Other Software Used

Microsoft Teams, Skype for Business (formerly Lync), Zoom

Polycom RealPresence (legacy)

What is Polycom RealPresence (legacy)?

Categories & Use Cases